Rated 4.0 out of 5 by 64
Rated 5.0 out of 5.0 by EFMInst comfortable bed and guest services
Nice room and furniture. The carpeting looked and felt likt it was wearing thin. I would have liked a hot tub. And it was a little noisy from the hall way but not excessively noisy.
August 11, 2014
Rated 3.0 out of 5.0 by Travel Softball Family Comfortable beds but bath needs updating
After having to spend the first night in a smoking room because our non-smoking reservation was not available when we arrived, the staff did not even offer to help move us to our requested room the following morning.
Pool area is void of hot tub.
Bathrooms need updating.
5 days was too long to stay at this particular hotel.
August 5, 2014
Rated 3.0 out of 5.0 by Soctt To whom it may concern
Clean rooms but staff not very friendly at all. Annoyed when we asked for towels or called down to the front desk for things.
August 4, 2014
Rated 3.0 out of 5.0 by Tram5899 Please include the perks
When you advertise that you have cable, internet and free breakfast....you might want to make sure you provide those items to your guests. To have the internet and cable go in and out for 3 business days in a row is unacceptable. If you offer a free breakfast during certain hours, do not set out the food and once it is gone it is gone. Your sign says free breakfast until 930. Not free breakfast starting at 6, get here early or you won't get breakfast!
August 4, 2014
Rated 5.0 out of 5.0 by motor297 great place to stay in laplata md
very clean hotel. close to major shopping areas all kinds of different places to eat. all the employees are very kind and helpful. I recommend this hotel to stay at
August 2, 2014
Rated 4.0 out of 5.0 by Rickie022 Value
This Holiday Inn was easy to find and close proximity to where we wanted to go. Breakfast was a real plus!
August 1, 2014
Rated 5.0 out of 5.0 by ken127 Comfortable bed and great front desk service
Breakfast was the only downside to the overall
excellent stay. Food and dining staff was at best average.
July 31, 2014
Rated 5.0 out of 5.0 by 2two28 I love this Hotel
Hotel staff was soooo Nice...Helped with my ever need room clean, breakfast was awsome. Cant wait to go back!!!!@
July 25, 2014
Rated 5.0 out of 5.0 by love maryland clean and confortable rooms
This was one of the cleanest hotels that I have visited in the last 12 months
July 25, 2014
Rated 1.0 out of 5.0 by JohnP23 Not happy
This property is declining fast.
tub drain blocked
chair adjustment broken
A/C fascia broken
dresser top damaged
no Kleenex in bathroom
stationary cycle - seat locks broken, unrideable
elliptical hand holds broken
cleaning station completely empty
everything filthy with dried sweat
carpet worn and dirty
This hotel is not that old - I was disappointed.
July 21, 2014
Rated 5.0 out of 5.0 by Lovestrong88 Staff and hotel was wonderful!!!!
I loved me coming in to a friendly staff.Room was clean and spacious. Came down asked for near by places to eat and the front desk person was wonderful. She gave me her opinion on resturants and even called them for me to see how long the wait was. I would stay here again.
July 21, 2014
Rated 5.0 out of 5.0 by DYNOMITE Convienent Location; Pleasant Atmosphere
Rooms were convienently located to our weekend family activies; Close to a variety of dining out; beds and pillows were very comfortable; only problem we encounted was cable.
July 20, 2014
Rated 5.0 out of 5.0 by motor297 the best place to stay
great place to stay. everyone is very professional. they always willing help to in any way they can. recommend to stay here when in laplata md
July 18, 2014
Rated 4.0 out of 5.0 by BarbeeM Convenient location
Every July we travel to the LaPlata area for a family reunion. We've stayed at this particular site since it was built. We usually have several family members that stay here as well. We have never had any real issues. The hotel is starting to age, but everything is clean. The breakfast is good. The location is very convenient. It is close to food and shopping. The pool is small but refreshing. Overall it is a good, clean, reasonable place to stay.
July 17, 2014
Rated 5.0 out of 5.0 by 2Lharrell Quiet and close to retail options
Hotel was in a great location for venue we attended. Easy to find and staff was very accommodating. Would HIGHLY recommend not using online to make reservation, instead call hotel directly.
July 16, 2014
Rated 4.0 out of 5.0 by Mr. B from Ct Visit for funeral in area
stay was fine for an overnight due to a funeral in the area and proximity to services
July 8, 2014
Rated 5.0 out of 5.0 by N/AJS Enjoyable Visit
Courteous Staff. Clean rooms. Excellent breakfast. Felt secure. Pool was excellent. Parking was adequate.
July 7, 2014
Rated 4.0 out of 5.0 by cjayc25 Room was not ready at check in and shower broken
We arrived 5 minutes early to check in at 3pm but had to wait for 15 minutes for hour room and we had to hurrry and change to get to a wedding.
Our room was for handicap which was fine but the shower handle holder was broken so when we adjusted it, the handle slipped out and got water all over the floor.
July 2, 2014
Rated 5.0 out of 5.0 by WTSIII Top notch service
The staff and service was top notch. They made you feel at home.
June 20, 2014
Rated 3.0 out of 5.0 by Daniel123456 OK Service
Typical of most Holiday Inns. Outward 20 foot appearance a 10. Up close a 5. Most staff were friendly. Once in a while you get a inattentive careless Staff.
Tough to keep everything perfect with public places like a Hotel. Because of dark colors used you can see where the vacuuming was missed.
I have forgot to pack clothes when using the Bureaus. Nobody ever seems to care when they find them.
YOu do not get a call.
Or when I do remember and call.
Never get any feedback.
Communication goes into a BlackHole.
Once gone...nobody cares.
June 19, 2014
Rated 5.0 out of 5.0 by Bass Fishing Thank you!
We enjoyed the room, food and service. The room was clean and we needed to stay an extra night that was not on our reservation, but the staff found us a room for the extra night. We really appreciated that. The breakfast have a variety to choose from, both hot and cold.
June 15, 2014
Rated 2.0 out of 5.0 by Dove357 La Plata. Holiday Inn Express
False advertisement (ref Jacuzzi - there is none). Not all staff friendly. Ear phones taken from room. Alarm clocks did not work. Phone wake-up late.
Free Breakfast was awesome. Most staff was friendly and responsive.
June 10, 2014
Rated 5.0 out of 5.0 by MDtraveler2014 Great Night Stay
I was in town for 1 night for work and it was a great hotel to stay at! Clean and spacious room to relax in and do my work on the road. If I am ever back in the area, I would stay here again.
June 10, 2014
Rated 2.0 out of 5.0 by Hillcitybiddder Who is your customer
Business designed to provide customer relaxation and sleep. However La Plada Holiday Inn felt their customer was a group of high school students as hotel was host to high school graduation party. Hotel even provided warning in form of letter slipped under door warning of loud music. Around 11:30 one of the party goers starts fog machine that triggers smoke alarms waking up paying customers and sending senior citizens out in the parking lot in nightgowns.
Turn hotel into annex for high school because that is where they view their customer base
June 6, 2014
Rated 5.0 out of 5.0 by John301 Great Stay
We prefer using Holiday Inn Express when we stay in Southern Maryland.
May 30, 2014
Rated 2.0 out of 5.0 by NEBrado Tired hotel in need of updating
The staff are friendly and attentive. Excellent really. The hotel itself, not so much. Room was load facing the road, not well cleaned, rotten shower floor, noisy between room and from the floor above. Needs updating.
May 18, 2014
Rated 5.0 out of 5.0 by Bobbur Another Great Stay
Thank you so much for another great stay!
Absolutely love the big rooms. They were clean and comfortable,
had no problems with noise. The breakfast was good , everything stocked and hot. The young lady who worked in the breakfast area that Monday, Tuesday, and Wednesday was very sweet.
She always made sure that their was gum left for the kids.
The front desk was very professional . Quick check in. Donna was a great help when at the last minute we needed to extend our stay.
April 14, 2014
Rated 5.0 out of 5.0 by Bobbur Great Stay
We had a great stay! We had traveled to La Plata for business
with my wife and kids. The staff there was excellent. At check in they upgraded our room . The room was huge (great for travelling with the kids). It was clean and the beds were
comfortable. It had two TV's so no more fighting for the remote.
The hotel had a pool and a hot tub.
But the thing the kids loved most was the breakfast! wow, who would have guessed it they had gum out! The kids loved it! They got they belly full and some gum.
thanks for the great stay!
March 27, 2014
Rated 5.0 out of 5.0 by Dan and kids Great place
I stay here a lot since I love the large rooms. I am not a fan of the smoking rooms but I can live with it. I will stop staying here since I am told they are removing the hot tub! Looking for a new place.
March 26, 2014
Rated 5.0 out of 5.0 by alexandria199 Great experience THANK YOU
I spent quite a few nights at THE HOTEL next door. This was quite a wonderful experience. I was glad I made this choice. Thank you for a great service will definitely be back.: Lydia
March 20, 2014