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Rated 4.3 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by clean room's and great people the housekeeper did a excellent job on cleaning the room and the other workers we're very nice and helpful October 20, 2014
Rated 5.0 out of 5.0 by overnight stay The hotel was great for our short stay, it was very clean, comfortable and the staff was very friendly. I would stay there again the next time I'm in the area. October 20, 2014
Rated 5.0 out of 5.0 by Excellent!!!!!!!!!!! Absolutely loved this place. The stay was the great. I slept good. The room was clean and smelt fresh. The staff was great. Will definitely recommend this hotel to all my friends.I will stay there again. October 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The Property is very well kept up. The rooms are large and comfortable. October 20, 2014
Rated 5.0 out of 5.0 by Service Great service, room was great. Location and service was great as well. October 16, 2014
Rated 1.0 out of 5.0 Very Horrible Smell I would not recommend this hotel due to the fact that the hotel had a old smoke and moldy smell. It was so bad that I had to eat my food in the car because I was unable to bare the smell any further. The towels had the same smell and very hard. It took days to get the smell out of my clothes, pillows, blanket when I got home. It was so bad for me that. I checked out the night before; and just drove home all night instead of staying until check out. I am now staying at the Garth Road location in Baytown and the front desk ladies remember my name. They greet me each time I walk in from work. They ask me if need anything; even recommend places to eat. Being that I travel to this area a lot; I will definitely try Garth Road location first and if they are booked. I will try the Marriot next door...if all else fails....reschedule my trip.. That's who seriously unhappy I was with my stay. Oh one more thing. Upon check out they had an inexperienced young lady working the front desk and she actually asked me if I REALLY needed a receipt. Reason being, because she was unfamiliar with the system. She had to call; I am assuming her boss to help her check me out. It literally took over 30 minutes to get checked out. As another tip...double check the expiration dates on the snacks at the snack bar. I purchased 2 items and they were expired!!!! October 16, 2014
Rated 5.0 out of 5.0 by accomodating staff The travel agent that my company deals with made a mistake with my reservations. Two of my co-workers had reservations for two nights, but I only had for the one night. The front desk was able to make it possible for me to have a room the next night. She also followed it up with a phone call indicating that she was able to secure a room for me. It was very good service. October 11, 2014
Rated 4.0 out of 5.0 good service and comfortable room this holiday inn was very clean and friendly service. The breakfest was very good with lots to choose from. The room was clean and compfortable with tv cable with lots of chennal to choose from. October 11, 2014
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