Rated 4.3 out of 5 by 67
Rated 1.0 out of 5.0 by coondog poor management
management needs to remember that customers are needed in order tor his hotel to remain a hotel.....if a customer is not satisfied or has an issue that needs to be resolved and management does not care to solve problems for the customer, then he will surely lose customers. management at this hotel does not seem to care.
July 25, 2014
Rated 5.0 out of 5.0 by PattyGV79 Great place to stay in La Porte, TX
I truly enjoyed everything about this hotel. The room was spacious, the staff were very friendly, and the food was great.
July 23, 2014
Rated 4.0 out of 5.0 by victordallas Recent stay at this property
Good stay while vacationing. The room, the property and the bf were great but the surrounding area looked like blue-collared - cheapo.
July 23, 2014
Rated 5.0 out of 5.0 by J.O.E. Great room
The overall room and level of service was fantastic. The room was easily big enough for a family, which is good to know for the next time I'm in the area. My only complaints were the internet connection was laggy and somewhat spotty in terms of connectivity. Also, the breakfast was a typical hotel breakfast and I expected a more just because of how great the other areas were. Overall though, I'd recommend this hotel to friends/family.
July 22, 2014
Rated 5.0 out of 5.0 by Ms.Bingham Great Service
The young lady that checked us in was the most pleasant and helpful receptionist I have ever had in any of my past experiences.
July 9, 2014
Rated 5.0 out of 5.0 by Harvey41 Great staff and extremely helpful.
Thanks for having such a fine facility to stay. However, I must put the success of this location entirely on the shoulders of the great staff you have assembled there. I would like very much to travel around the country, without any location knowing who I am, and evaluatiing the location and staff. That would benefit your chain.
July 7, 2014
Rated 5.0 out of 5.0 by Traveling Thru Texas Superior Service
Great staff, great rooms, wonderful breakfast.
This Holiday Inn Express location provided everything necessary for a wonderful experience. Everything was clean, in good working order, and supported by a staff that cared for your needs.
July 1, 2014
Rated 5.0 out of 5.0 by frank92123 Great Place to Stay
I booked this hotel at the last minute and chose Holiday Inn Express based on past experience at other locations. This is a newer hotel with an extremely friendly staff that made me feel welcome at all times. Clean, comfortable, quiet, relaxing and a good night's sleep. The breakfast was an added bonus.
June 21, 2014
Rated 5.0 out of 5.0 by Craig7241 Great Service
Stayed here for 2 nights at the start of a vacation. Our room was upgraded to a suite with a separate bedroom. Worked out very well. Had a complete kitchen and fridge. Room was very clean and comfortable. The staff was very attentive and courteous to any need we had, and welcomed us every time we entered or left the hotel.
June 20, 2014
Rated 4.0 out of 5.0 by djbb great service
staff is great. Prinisha went above and beyond to be sure we were happy with our stay
June 10, 2014
Rated 5.0 out of 5.0 by J&J tours14 Metal of Honor
Very nice hotel and the staff was great. We would stay here again, when we come back to this area.
June 9, 2014
Rated 5.0 out of 5.0 Byrne/Morreale Wedding
Thank you for helping make this memorable weekend a wonderful experience.
Weddings can be exciting but stressful and one thing that we did not have to worry about was our accommodations and service at the Holiday Inn. The staff was exceptional and caring...from the day i called to make the reservations to the day we checked out. The little extra touches, like the gift for the bride, were so appreciated and made my daughter feel special.
I hated to see the weekend end. Again, thank you and if we come to La Port again one day, we will definitely choose the Holiday Inn for our home away from home.
June 5, 2014
Rated 5.0 out of 5.0 by Tom0690 15-26 May 2014 Stay
Recommend this hotel, I had 3 different families stay as well and the staff (everyone) was friendly, helpful, and went out of their way to make sure our stay was great!
June 4, 2014
Rated 5.0 out of 5.0 by Fordfx4 Very friendly staff beautiful rooms
I have stayed at this holiday for two weeks now and I'm still impressed with how friendly everyone is and how nice this facility is.
Very comfortable beds and pillows, great housekeeping large tv great hotel experience. Will stay every time while in town.
June 2, 2014
Rated 5.0 out of 5.0 Laport
It was a nice clean hotel the food choices were poor quality as they are at any other holiday inn express the internet is really slow as it is at any other holiday inn other than that the hotel is a very nice hotel very clean very curtious staff especially as a gold member you really get even better service than a regular member which in my opinion is the right way to be considering how much time i spend in there hotels
June 2, 2014
Rated 5.0 out of 5.0 by Chris' mom Excellent Service
The front desk staff were warm and welcoming. The room was spacious and very comfortable. We had a great stay.
May 30, 2014
Rated 5.0 out of 5.0 by Piddlingrandpa Great Customer Service. Stay is A+
Usually I can find at least one thing that I do not like about a hotel/motel but this one I could find nothing wrong. The lady working the check in Shamin was so pleasant and made you feel that you wanted to stay there. It was very comfortable and had a pretty nice complimentary breakfast. And with my triple AAA Holiday Inn Express give me a rather large discount. I highly recommend this place.
May 19, 2014
Rated 3.0 out of 5.0 by Randyh001 Find you somewhere else!
My bed was like a board and whoever bought it should try sleeping on it. AC also would not get the room cool. Charged me way too much. Breakfast was good but that's about it.
May 11, 2014
Rated 5.0 out of 5.0 by Cruising Couple Our whole experience was great!
My husband & I stayed one night before boarding a Princess cruise ship the next morning. Great location near the Bayport cruise terminal. Accommodations were very clean. Beds were very comfortable. Air conditioning worked great. Ice & snack machines were near by. Had a nice, hot shower the next morning
& ate a delicious breakfast before we left for the cruise terminal. Very helpful and friendly people working the front desk. As you can tell, we had a wonderful experience with Holiday Inn Express in La Porte, Texas. We look forward to staying at other Holiday Inn Express hotels for our future travels.
May 4, 2014
Rated 5.0 out of 5.0 by Pettie excellent service staff wonderful stay
check in was smooth due to the staff at the counter, room was clean breakfast was good plenty of space in the room excellent value. will I stay there again, you better believe it. room was close to race track. cant say enough about my stay. plenty of restaurants nearby,grocery stores nearby. THANK YOU!
April 30, 2014
Rated 5.0 out of 5.0 by JAF123 Rae (sp?) and Jessica
I had a last-minute need for a conference room at this hotel to train a local physician and his staff. Rae (I think that's how it's spelled) and Jessica (hope I got that name right!) were a total 5 (on a 1-to-5 scale) in getting things quickly arranged for me to hold my training there the next morning. I couldn't have asked for more helpful staff. I always stay at this hotel in La Porte...it's very clean and quiet. The suites are lovely & roomy.
Again, thank you to your staff for helping to make sure my last-minute training meeting was a big success.
April 25, 2014
Rated 5.0 out of 5.0 by Cruz Magic Top Knotch
When we got to our room there was only one king bed and we booked a double queen. We contacted the desk and the matter was handle promptly and professionally. Very nice, clean and staff was amazing. We would stay there again.
April 4, 2014
Rated 5.0 out of 5.0 by dtraveler123 If you want to relax stax here
The staff is plesant the rooms are large clean and modern
there are shops and resturants close by
I would recomend this hotel anyday
April 1, 2014
Rated 5.0 out of 5.0 by Kim6732 Great service
My family was there for a business trip for my husband and I. The room was gorgeous! The staff was so friendly and accommodating!! I would recommend this hotel to everyone when they are in the area!
March 23, 2014
Rated 5.0 out of 5.0 by lagal1021 Recommend
Had a great one night stay. Room was clean and bed was comfortable. The staff was polite, friendly and accommodating. I would recommend this hotel to others.
March 19, 2014
Rated 4.0 out of 5.0 by LMS74 Spacious rooms....
I was disappointed with only one thing during my stay this past weekend. We arrived at the hotel at 2pm, when check-in was to begin and was told that no rooms were ready (cleaned). I was not the only guest that had to wait for my room. We were told it should be about 10 minutes, we finally got our room key 60 minutes later. Please don't tell your guests the reason for the delay was that you were sold out the previous night, that is something a good hotel should be able to deal with on a daily basis. I feel that the staff was overwhelmed with this issue and did not handle it well. This was not a good start to my stay.
On a positive note the rooms are very spacious.
March 17, 2014
Rated 5.0 out of 5.0 by OBDOC Great place
Looks and feels brand new wonderful staff and very comfortable bed I look forward to staying there again
March 1, 2014
Rated 5.0 out of 5.0 by Brian923 Large Rooms and Friendly Staff
Rooms are large, staff is very friendly and very helpful to navigate the area.
Only improvement would be to the fitness area. Currently there is a vertical rack with dumbells to 15lbs, the area occuppied by this rack could accomodate a two or three tier horizontal rack. The horizontal racks could hold up to 50 lb dumbells, which would provide more options in the fitness room.
February 4, 2014
Rated 5.0 out of 5.0 by TabbynTom Great staff!
The hotel is very nice. It's everything I expect out of a hotel. Clean, modern, and new, but its the staff that really make this a nice place. Home away from home.
January 12, 2014
Rated 4.0 out of 5.0 by coondog WOW!!!!
We were attending a family reunion in the area and decided to stay at this facility. The place is absolutely beautiful. The Staff went above and beyond to make our stay super. The room was quiet, comfortable, and gave us an "at home" feeling. The overall appearance of the place was cleanliness, comfort, spacious, relaxing. In the future, should I need to stay in the area, this hotel will definitely be it. Thank you Rae and Sunday morning breakfast staff (sorry but I forgot your name) for making our experience one to remember. Happy New Year to all!!!
January 1, 2014