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Rated 4.6 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Great Place to stay! This hotel exceeded my expectations for a Holiday Inn Express. Great staff, great room, great breakfast. Very pleased! July 29, 2015
Rated 5.0 out of 5.0 by Great stay in Lacey, WA Had a great time at our stay in Lacey, WA. The staff was very friendly and helpful. The room was very comfortable. Breakfast was always well done with good food and staff was helpful. We stayed for 5 days and were treated like family. Would stay there again. Great staff. July 28, 2015
Rated 5.0 out of 5.0 by Thank you for the Stay My family's time was excellent, as your hotel's service, cleanliness, and staff respectfulness were super! Thank you. July 28, 2015
Rated 5.0 out of 5.0 by Wonderful service and roomy rooms Staff are helpful, friendly and willing to do whatever is needed to make the experience a good one. Great breakfast food. Rooms are large with lots of places to put things, as is the bathroom. Overall very clean and comfortable. I have been here many times and will return. July 22, 2015
Rated 4.0 out of 5.0 by Great Front Desk/Breakfast Staff - Pool issues The Front Desk/Reservation staff were very friendly and professional with their phone, and face-to-face guest interaction. The Breakfast attendant was incredibly friendly, with smiles each morning, and worked hard to anticipate guests' needs - especially during busy times. The pool area was the only issue with our stay. There was standing water constantly on the pool deck which was deep enough to soak your entire foot if you walked through it. There were dirty towels scattered throughout the whole pool room, and no clean towels for guest use. We transferred towels from the work out facility into the pool area on our own after the front desk said they were out of towels. That area needed extra attention due to a sold out weekend with youth sporting groups in the hotel. I would have liked to have seen the maintenance staff working on the flooding issue, and housekeeping staff cleaning the garbage on the floors/tables, and refreshing the towels frequently due to the high traffic flow. July 22, 2015
Rated 5.0 out of 5.0 by Exceptional Love it in Lacey. Nothing negative to say. Your staff is great, Konrad should get a raise. He goes above and beyond the call of duty...... July 17, 2015
Rated 5.0 out of 5.0 by HI Express -Lacey Nice hotel, average breakfast, comfy room, very helpful and friendly breakfast room staff (especially Michael) July 15, 2015
  • 2015-07-31T11:35:05.527-05:00
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