Rated 4.6 out of 5 by 90
Rated 5.0 out of 5.0 by JBudman Service Manager
Good rooms for the price. Did not have any problems with any of my stays at this location.
October 13, 2014
Rated 4.0 out of 5.0 by NoNamePlease Clean and quiet
Just what I expected from HIE. Nice place. If you're looking for a good place to stay, you should be just fine booking at this hotel.
October 13, 2014
Rated 5.0 out of 5.0 by Thomas562 Quiet Location
And right down the road from a 24/7 pie shop that has award winning pies
October 12, 2014
Rated 5.0 out of 5.0 Great place to stay
Great place to stay. Very clean! Friendly service. Free wifi and breakfast. Second time I have been there and would stay again. All carpets were shampooed that day. Room was comfortable and housekeeping brought me extra comforter (I get cold easy).
October 9, 2014
Rated 4.0 out of 5.0 by KmSS clean hotel, comfy room
No service after our first night. no hot tub, and the pool was cool. There were no extra pool towels, we used the last two.
October 8, 2014
Rated 5.0 out of 5.0 by dogbull1950 Clean Room
The hotel looks new and the rooms are clean. The staff were also friendly and cheerful.
October 2, 2014
Rated 4.0 out of 5.0 by paul99! Great Place to Stay in Lacey
My wife and I have to travel to the Lacey area frequently for family reasons, and we always stay at the Holiday Inn Express. The staff is warm, the service is good, and the rooms are always clean and comfortable. Highly recommended
October 1, 2014
Rated 4.0 out of 5.0 by veta91 Great affordable hotel
I enjoy the Holiday Inn and have stayed in several over the years. This was one of the best as far as comfort, price, internet, and breakfast goes (things you expect from a hotel).
The room was very nice, the air worked well both with cooling and heating, the pool was 24 hours for adults, and it was clean.
My only complaint at all was the front desk employee that checked us in was inattentive and far from friendly. He was professional, but distant and uninterested in even polite conversation. From any service position be it server or hotel staff, I expect a certain level of friendliness and did not find that here. I wouldn't go as far as to say he was rude, but definitely not the holiday inn standard of service.
September 30, 2014