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Rated 4.7 out of 5 by 300 reviewers.
Rated 5.0 out of 5.0 by Good quality accomodation at a reasonable rate We stayed in three Holiday Inns this weekend in the South Washington/Portland area and although we have no complaints about any of the three hotels, the Lacey hotel was by far the best in terms of the warm welcome we received and the helpfulness of the staff. May 24, 2016
Rated 4.0 out of 5.0 by Good Value, But Some Negatives Positives: Staff was very friendly, easy check in and check out, good value for the price, room was comfortable and clean, lots of tv channels, great working air conditioner, and the fact that they have a weeknight evening reception. Negatives: Extremely loud highway noise, almost inedible breakfast, although there is an evening reception, it is probably one of the worst I have experienced, only paper plates/cups available: in your room, for breakfast, for evening reception (this is one of my pet peeves). Also, not enough parking! I mostly travel for work, and I specifically seek out hotels that include breakfast and evening reception. It is a plus that these are offered here, but the breakfast was gross, and the reception was skimpy. I also don't enjoy drinking wine out of a paper cup, nor my coffee for that matter. I would consider staying here again, but will check out other hotels in the area first. If I stay here again, I will request a room that is not on the highway side, and I will make sure that I don't drive anywhere in the evening and lose my parking spot. I got back at 9:00 pm one night, and had to park out on the street. May 23, 2016
Rated 5.0 out of 5.0 by Repeat Customer There's a reason I always try to stay here when in town (Olympia) for work. The staff is always great, the rooms and quiet and clean, beds are comfy, easy freeway access, easy grocery store access... just a great all-around stay each time. And the new social hour during the week is great! May 16, 2016
Rated 5.0 out of 5.0 by welcoming atmosphere I already said it previously, ...very friendly, honest , people I would not hesitate to buy a used car from. May 16, 2016
Rated 5.0 out of 5.0 by Great service Pleasant, clean, modern accommodations, but the real star was the friendly helpful staff. They went above and beyond to be welcoming and helpful. May 16, 2016
Rated 5.0 out of 5.0 by Comfortable Bed The room was clean with good furniture. The bed was extremely comfortable. Got a good nights sleep. May 16, 2016
Rated 5.0 out of 5.0 by Excellent hotel All is great at this hotel. From check in to check out, all went well. Property is beautifully landscaped. Breakfast is the best of any hotel I have stayed at. May 10, 2016
Rated 5.0 out of 5.0 by Enjoyable stay in Lacy, WA This was a fabulous HIE! It was located in a beautiful area just a short distance from good shopping May 4, 2016
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