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Rated 4.0 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Fantastic Staff I love staying here when I have business and passing through, because there is a great staff here at Holiday Inn that makes you feel welcomed when you walk through the door. Very clean hotel with a great breakfast. I definitely recommend everyone to stay here no matter what the reviews say. November 24, 2014
Rated 3.0 out of 5.0 by rather dusty room and unfriendly staff The room was rather dusty. The HBO programme guide was already 2 months old. The staff was not so kind. We stayed on the 3rd floor and the elevator broke down and we need to take the stairs for the whole saturday. November 21, 2014
Rated 5.0 out of 5.0 by Great Accommodations I travel to Lafayette very frequent to visit my son, daughter-in-law, and grandchildren. The stat at the hotel was very good. Manager was nice to me. Breakfast was very good. Will be back in January. November 20, 2014
Rated 5.0 out of 5.0 by Comfy beds Enjoyed our stay. Price was a little high, but that is expected right now with the oils and gas drilling going on. Room was comfortable and front desk very nice. November 18, 2014
Rated 4.0 out of 5.0 by Very accommodating! Hotel overall was good. Some people at the reception desk did not know how to book the rooms. We had a block of rooms for a special rate. When I called to correct their mistakes, they created worse ones because they didn't know how to delete correctly from the reservation window. Kayla, after my arrival, was able to correct their mistakes so arriving guests signed in correctly. We had over 20 rooms. November 18, 2014
Rated 1.0 out of 5.0 by Poor customer service. Poor customer service. No attention to detail followed. Clerks do not understand terms of accommodations to be followed. Invoice is always wrong. When making reservation I always have to explain myself over and over again. Visits to hotel once a month. They have information/billing/tax exempt on file. They need better training and understanding of how to book a room. Hate to call for a reservation because I know there will always be a problem. November 14, 2014
Rated 5.0 out of 5.0 by Great Staff, service and comfort We thoroughly enjoyed our stay. Hotel room, hall and lobby were very clean. Breakfast was enjoyable and hotel staff was very friendly and accommodating. Desk personnel was very attentive, answered questions, made us feel welcomed and comfortable. Parking lot had adequate lighting where we felt safe going to our vehicle. Will definitely stay there again. November 13, 2014
Rated 5.0 out of 5.0 by Southern Comfort The quality, comfort and location of this hotel is outstanding. Professional staff and a delicious breakfast to boot! Restaurants and shopping mall are in close proximity. I will definitely go back again! November 11, 2014
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