Rated 5.0 out of 5.0 by Xerxes Overall great stay....
The only negative statement would be of ability to find. Came in in late afternoon hours and had difficulty determining the proper driveway and signage. Assumed had guidlines of height and location and after that couple of initial difficulties everything ok..........Really appreciate the variety during the breakfast meal.
May 10, 2013
Rated 5.0 out of 5.0 by glskms70 Suite very lovely and welcoming
This was our first time to stay at this hotel and we loved it. Our suite was very spacious and relaxing. The bathroom was also very spacious and had a great shower. The breakfast bar was wonderful and the gentleman who took care of it did an excellent job. The pancake machine worked which was the first one we found in the 3 Holiday Inn Express Hotels we have been to that did what it was supposed to. It was a wonderful hotel and we will definitely stay there when we are back in that area.
May 10, 2013
Rated 4.0 out of 5.0 by Pearlsdads Nice place, very helpful staff
Some minor problems with the place, but then again what place isn't subject to a few "issues". For instance the phone on the desk 'chirped' every 9-12 seconds all night.. Took me until 4 AM to figure out what it was. Also, I booked a King and they only had a Queen.
The front desk was extremely helpful, friendly and did their best to be accommodating.
April 28, 2013
Rated 5.0 out of 5.0 by Canny1943 Staff extremely helpful.
Very helpful staff on the phone and in person. Would highly recommend this hotel.
April 15, 2013
Rated 4.0 out of 5.0 by Crosie Good value and location
Our ground floor room had a wet smell, and the carpet next to the air conditioner was wet. Otherwise room was comfortable.
April 12, 2013
Rated 3.0 out of 5.0 by 3DDAVE Compared to most HI Express, below average.
Bed and floors squeaked with movement.
Walls seemed unusally thin/insulated, could hear too much noise/tv from next door and hall.
Rear door broken, had to walk to front for re-entry.
April 12, 2013
Rated 5.0 out of 5.0 by CMM0 When Visiting Lafayette, We Only Stay Here
I've stayed here many, many times. We've even recommended this particular hotel to our friends & family. Never disappointed. Hotel, rooms, lobby, lobby area bathrooms, pool area (even though it was winter), parking lot, everything is always clean. Front desk staff is very accomodating - ALWAYS. Ladies preparing breakfast were very friendly & hospitality is unbelievable. The housekeeping ladies, although they were busy, were very friendly, greeted us in the morning and when we passed them in the hallways or getting into the elevators in the afternoon - they were all above EXCEPTIONAL. Whatever it is that makes it works at this location, don't change it. We frequent Lafayette several times a year and would hate to stay anywhere else. I'm spoiled!! The only thing I've noticed, that may have changed (I forgot to ask while I was checking-in) pet-friendly wasn't listed under the amenities on the website - it used to be pet friendly & I've taken my puppy with me several times before. He didn't come this time, but I would hate not to be able to bring him with me when I can't find other arrangements for him. Other than looking into that, it's a great place to stay.
April 10, 2013
Rated 5.0 out of 5.0 by Mary1310 Great Customer Service
The room was clean and comfortable and the breakfast was great. But, the customer service was the best of any hotel that I have stayed at in a long time.
April 10, 2013