Rated 4.1 out of 5 by 98
Rated 5.0 out of 5.0 by pengui189 Comfortable and Great services
Customer services are fast, friendly, and trustful.
I also forgot my tablet when we checked out and
I called the hotel service and Mr.Duhon answered nicely
and returned it back to my address. We highly recommend it to other people.
July 24, 2014
Rated 5.0 out of 5.0 by traveljs2001 Nice Stay
However, during checkout be prepared for a delay of the elevator. Cleaning crew using elevator also and not room for cleaning cart and luggage cart on same trip.
Food choices are all carbs....
July 24, 2014
Rated 4.0 out of 5.0 by Shrondann Comfortable Bed, Nice Inside and Out
My overall hotel stay did not meet my expectation compared to other Holiday Inns I have stayed at. I wasn't greeted as a Priority Club member, nor did I receive any perks, no complimentary water, nothing. I have visited other Holiday Inns and received these items and you wouldn't believe the difference they make after traveling for an extended period of time.
Also, I always take these surveys and receive nothing back in return.
July 22, 2014
Rated 3.0 out of 5.0 by dquilts Dirty Sheets
Expected more from Holiday Inn. Sheets were dirty. Plastic parts from someone else's luggage on the carpet. Dusty - room obviously not cleaned properly.
July 21, 2014
Rated 3.0 out of 5.0 by ADLR2 My Experience
We were not greeted with a smile and a welcome nor were we offered water/goodie bag as Priority Club member. We were not informed as to what time breakfast started.Upon entering room there was a weird odor which cleared after a while. Breakfast was at 6:30am as at other Express hotels. Breakfast selection was pretty limited. Coffee creamer was limited to Half&Half only, not like other hotels that offer flavored creamers. Milk was not available in 1/2 pints; whole and 2%, rather they had pitchers which in my opinion not sanitary due to too many people handling them. Coffee was extremely strong in taste. Then we experienced something we had never encountered.....a large plastic glass with the word "TIPS" on it, Really??. Lastly my military status was not accepted as at other IHGs.
July 20, 2014
Rated 5.0 out of 5.0 by Henmyboy Excellent Hotel
To whom it may concern:
This is one of the best Holliday Inn's I've stayed! The staff was very nice and my room was very clean. Thank you Holliday Inn!! I will return.
July 15, 2014
Rated 2.0 out of 5.0 by CarTraveler4927 Not up to standard
The hotel was dark. Either the lights were off or the choice in bulbs was bad. Checked in and my room had roaches. Refrigerator was broken and defrosting...so there was water under it and on the floor. Small roaches crawling around the TV and bed. The room smelled of over-used cleaning materials and the linens felt like they had not been properly cleaned. Brought my concerns to the front desk, I was moved to a new room that didn't have the odor and didn't have any visible bugs....but wasn't much better overall.
Not a restful night as I kept waking up looking for bugs.
Very disappointing for an IHG brand hotel.
July 14, 2014
Rated 1.0 out of 5.0 by Infested Room Room was infested!!
I am vrery disappointed with my stayed at the particular Holiday Inn Express. Our room was infested with roaches dead and live ones running up the walls. front desk came to spray the room but I did not feel comfortable to stay in the room with 2 infant babies. The hotel was sold out so they moved us to an out of order room. This is not acceptable for n IHG Brand. Front desk told us at check in that our vehicle will be towed if wedont come in and register our cars. We were so scared that night that we had to get up a few times in the middle of the night to check on our vehicles. We did not hardly slept that night. Very disappointing. I would appreciate it if management would contact me concerning these issues.
June 27, 2014