Rated 4.4 out of 5 by 206
Rated 5.0 out of 5.0 by MFWare Great hotel at a reasonable price
Whenever i stay overnight in Lake Charles, LA, the Holiday Inn Express and Suites Lake Charles is my first choice for a hotel.
April 9, 2015
Rated 5.0 out of 5.0 by kpdaniels Great staff
Nikkie and the other man who ran the front desk at night were great. Our travel club group (5 of us) used the conference room for 3 days in addition to staying at the hotel. The service staff was great as they helped us arrange the conference room and always kept up on the coffee and water as we needed it during the day. The best service we have had so far.
April 8, 2015
Rated 4.0 out of 5.0 by Rip C Great Staff
This is an excellent location. The staff are extremely friendly and helpful!! The rooms were very clean and up to date.
The breakfast was a little less desireable. The eggs should have been replaced rather than served. The meat was gone and the biscuits were like rocks. I wound up with fruit, packaged rolls and coffee.
April 7, 2015
Rated 3.0 out of 5.0 by Darla P Dissappointed with room and uncomfortable bed
We were passing through so we really only wanted a comfortable bed for the night, but that is not what we got. After upgrading to a "King Suite" for a little more I was disappointed with the "suite" aspect of the room. The bed was hard and uncomfortable which was the main reason for our stay. We are normally pretty happy with our rooms and the comfort of our beds when we stay, but not this time. Maybe we just got the one room with the really hard bed.
The staff was very pleasant and helpful and the breakfast was ok. Pretty standard for the complimentary breakfast,
April 6, 2015
Rated 4.0 out of 5.0 by Sjrellis Nice room...no toiletries!
while the room was nice and clean I realized there were no toiletries in the bathroom. No soap. No shampoo. No conditioner. No lotion. Nothing. I'm sure it was an oversight and would stay there again.
April 3, 2015
Rated 5.0 out of 5.0 by TAJ50 GREAT STAFF and VERY REASONABLE
When we travel Holiday Inn Express is ALWAYS my first choice.
April 2, 2015
Rated 3.0 out of 5.0 by 2Nana Disappointed....
I always choose this hotel when traveling to Lake Charles to visit with family and have found it to be very adequate. However, this visit was not! I could not sleep because of the noise in the halls and slamming of doors by 'young people' also on my floor. I love children but I'm up in age and would really prefer to be on a floor away from partying teenagers. When I called the front desk the lady on duty was very nice and understanding and advised there was security on duty and she would advice them of the problem. It did get a little better but I only got about 4 hrs sleep and had a very long drive the following day. I will try the hotel one more time and give them a chance to 'gain my support' once again.
April 1, 2015
Rated 5.0 out of 5.0 by 5Franny Slept like a baby!
This was a real nice place to stay. It was late when we checked in and were only staying 1 night, but I'd gladly spend a few days here. The bed was comfortable and breakfast was good. Our room was spacious and nice. Very clean!
March 30, 2015