Rated 4.4 out of 5 by 220
Rated 5.0 out of 5.0 by bigwes Great staff
attentive to all needs. Staff consistently asked if anything was needed.
May 21, 2015
Rated 5.0 out of 5.0 by AAV75 Price
I was a little concern about the area the hotel is in. Was concern about the security. Also I was a little concern about the Price of the Hotel. Just because your in a Casino area you and other Hotels have made it a Monopply on the prices. I did not appreciate that. The rest was good.
May 19, 2015
Rated 4.0 out of 5.0 by m.cate Tastefully decorated / friendly staff
More than pleased with the décor and styling of this hotel. The front entrance was beautiful as was the room. The breakfast was smaller but very good quality. My only reservation would be that the bathroom could have been a little cleaner (specifically sink/toilet bowl, everything else concerning the bathroom was excellent). Also, the tv was rather difficult to navigate, as the guide did not contain all the numbers necessary to reach the coordinating channel (i.e. 245 on guide, actual number needed 128-245).
But these few concerns are minimal enough that I would be glad to stay again at this location. A beautiful hotel, with friendly staff.
May 19, 2015
Rated 5.0 out of 5.0 by smitt1990 Holiday Inn Experess in Lake Charles
it was a nice hotel. in a sketchy part of town.. but the whole facility was gated in. front desk attendants were very nice and the place was very clean. couldn't ask for a better stay for the price.
May 18, 2015
Rated 5.0 out of 5.0 by efalex67 Warm and Friendly Staff
Ever since my first stay at this location, the staff has been warm and friendly. They make me feel like one of the family, and not just a guest at the hotel.
The front desk clerks are amazing and always willing to lend a helping hand. This was the first time I was able to enjoy breakfast before heading off to work and the staff in the breakfast area was just as welcoming.
Keep up the good work!
The one thing I did not like about the location is that there is only one entrance/exit. Not being able to access the side street from the parking lot makes it difficult to navigate to the downtown area.
May 15, 2015
Rated 5.0 out of 5.0 by ReevesKlan Internet
Travel 40 weeks a year. I have NEVER encountered faster internet. In lieu of Ookla Speed test I use Toast.net that actually downloads a mega pixel photo. Never tested less than 4MB and ran over 10MB once. Seldom get more than 1MB at most hotels.
May 14, 2015
Rated 5.0 out of 5.0 by Brian Jordan Solid service and delightful pillows
I was using the hotel as a stop along my road trip. It was easy enough to find off of I-10 and getting back onto I-10 was a snap too.
The staff were all professional and met my needs while the hotel itself was busy.
May 13, 2015
Rated 5.0 out of 5.0 by smitht18 New and clean
Hotel was clean and staff is very friendly and attentive. Breakfast was busy, but the staff kept the selections stocked. Beds were comfortable with firm mattresses. Control of the room temperature was easy and utilized modern technology.
May 12, 2015