Rated 4.4 out of 5 by 57
Rated 4.0 out of 5.0 by Momof3ca Great experience!
We stayed here because my son had a football championship and this hotel looked like nice and at a good value. We enjoyed our stay here. Rooms were clean and very nice. Only thing is that the breakfast could have been better. Otherwise we would definitely stay again.
December 16, 2013
Rated 5.0 out of 5.0 by bobwa Great visit
We stayed for 4 days and enjoyed the hospitality. Staff was very friendly which always adds to the enjoyment. Breakfast was good and hotel very clean. Only issue was trying to find it, kind of out of the way with limited signage. Overall great experience and would highly recommend hotel.
December 12, 2013
Rated 5.0 out of 5.0 by RMBH123 Represents the brand very well
I enjoy staying at this Holiday Inn Express when traveling for work. It is in a very convenient location directly off of the freeway. The staff is excellent and always very accommodating, especially Rocky at the front desk in the evenings and several of the ladies who work at the desk and breakfast area in the mornings (sorry, I don't know their names!). The rooms here are very clean and overall the hotel does a great job representing the Holiday Inn Brand. Plus, their prices are extremely reasonable. I highly recommend this hotel to anyone who may be traveling in the area.
November 24, 2013
Rated 4.0 out of 5.0 by TrainGuy57 Quiet location and easy to get to.
Enjoyed our 3 day stay here. Nice clean rooms, comfortable beds and helpful staff. Good breakfast each morning, lot of choices.
November 16, 2013
Rated 4.0 out of 5.0 by FMSE42 CLOSE TO TEMECULA
I ATTENDED THE HARVEST FESTIVAL IN TEMECULA AND THIS HOTEL WAS 1/2 THE PRICE AND ONLY 10 MINS AWAY FROM STAYING IN TEMECULA.
November 6, 2013
Rated 5.0 out of 5.0 by MikeDa Great Value
The folks at Lake Elsinore were great. The cater to your every need to make your stay pleasant. And they do it a far better price than hotels in Temecula.
October 30, 2013
Rated 5.0 out of 5.0 by JodiandJohn Excellent Hotel
My family and I had a wonderful time at this hotel, the staff was very friendly and helpful and the accommodations were clean and neat. We had no microwave in our room for some reason they had a new one installed w/in the hour. I travel to Lake Elsinore once a year and this hotel will be my destination from now on.
October 28, 2013
Rated 2.0 out of 5.0 by captainben CONCERNS
I was disappointed in most of the common areas of this property. The hallway carpet, on the floor we stayed on, was beyond needed to be replaced. The wall outside the elevator on the first floor was beat up and needed repair. All of their wet floor caution signs were displayed everywhere although I never saw a wet floor or anyone mopping. Even the elevator had a wet floor sign stuck in the rail all the time I was there even though there wasn't ever a wet floor in the elevator. The elevator had veneer broken in it. The small swimming pool was unbearable from the chemical odor. We had to ask for the Holiday Inn Express' signature cinnamon rolls, 2 days they brought a couple of cold ones from the back and told us to wait until they warmed, the other 2 days we were told they had run out.
I will look for another property when I return.
October 3, 2013
Rated 5.0 out of 5.0 by taylor143 Comfortable stay in great location
This location is convenient, right off the 15 freeway and next to gasoline, food, etc. The room was clean and cozy, the jets in the bathtub were awesome! I definitely soaked every night to relax. Check-in/check-out was hassle-free and the staff is friendly and awesome.
October 2, 2013
Rated 5.0 out of 5.0 by WarmNCozy If you're looking for a great, quiet little getaway
We stumbled in this spot while looking for a cool spot near Wine Country. This place was just what we were looking for. We will be staying there again and will bring others.
October 1, 2013
Rated 5.0 out of 5.0 by wisegene Friendly faces with great comfort
Every time I check in I am always greatest with and smile and a thanks for being a member. The rooms are very comfortable and quiet . When they can they always upgrade me. That's why I return on a monthly basis.
September 27, 2013
Rated 4.0 out of 5.0 by Kalisha Great Stay But....
Great stay, but around 1:30am in the morning the hotel got really loud. I guess some guests came in late from a party. I was hoping that the hotel had someonw walk around to moniter this. I was woken up by this and was upset. I really wanted a good night sleep, but that didn't happen.
September 5, 2013
Rated 3.0 out of 5.0 by Sage2013 Booked 6 rooms & feeling EMPTY!!!
Overall, I felt bad for booking the rooms at this IGH @ Lake Elsinore location. We were there for a family reunion with 6 rooms booked at the same hotel. Upon checking in, Courtney did not make us feel WELCOME at all. it seems we were a wasting her time. I am a member of IGH for reason. This experience had give me doubt about joining this club. Hoping sharing this review will help IGH to improve their services to others because we will not be back.
September 1, 2013
Rated 2.0 out of 5.0 by Scrapper99 Good service offset poor facility
We arrived and checked in smoothly. When we couldn't get the TV to work (tuner box was dead), the desk clerk tried valiantly to find spare remotes, but it didn't fix the problem. By that time we discovered that the A/C wasn't working either (fan yes, cool no). Despite the clerk's repeated assertion that they were "fully booked", he went off to call his manager, then told us we were being moved down the hall; this room had functioning TV and A/C, and we were fine for the night.
August 27, 2013
Rated 5.0 out of 5.0 by Tristen Overall great experience!
The hotel staff was very polite and welcoming. The room was clean!! I always worry when I stay in a hotel that the cleanliness will be lacking, but I was pleasantly surprised. The breakfast buffet in the morning offered much variety and was nice and hot!!
August 14, 2013
Rated 3.0 out of 5.0 by jc1977 good hotel..less than good service
I recently stayed at this location for a 6 night trip. I travel weekly for business and on occasion my trips get cut shorter or go longer than expected. 2 days into this trip I found out it was getting cut short by one night. I notified the manager that I would like to reduce my stay by one night. On Friday he said that shouldn't be a problem but to get back to him on Monday(the day I needed to leave) to figure it out. after three phone calls from Monday to Wednesday, it went from removing that extra night, to giving me 20k point refund to end up being a 15k point refund.
While I accepted this...what else was I going to do?...I was not very pleased with the service and communication. Being a platinum member and staying with IHG hotels almost every week, this is the first negative experience I've had. There has never been a problem with moving my schedule around in the past and every manager I've worked with has been excellent. I can only assume this was a problem with this locations manager and I will not be using that hotel in the future. There is another IHG hotel about 10 minutes further form this location and that is who will be getting my business.
August 11, 2013
Rated 5.0 out of 5.0 by karen26 good stay
I was in the area to spend time with an ill relative. Room and facilities were clean and quiet; internet permitted me to get work done. Problems with air conditioner were fixed immediately.
July 21, 2013
Rated 4.0 out of 5.0 by softballbob H I Express - Lake Elsinore
We have stayed here before. Nice hotel - good locaton.
July 19, 2013
Rated 5.0 out of 5.0 by HappyPie Exactly what we expected
This is the 3rd time we've stayed at this particular location. Easy on and off the freeway. Check-in was a breeze, our room was ready on time and clean.
July 11, 2013
Rated 5.0 out of 5.0 by swells21 Great Value for Excellent Accomodations
Just off the 15 Fwy, in a great area. Friendly staff, clean hotel, that's what I like!
July 10, 2013
Rated 5.0 out of 5.0 by Jim1941 Great room and great service,
This was the best room and service we had on our trip to California and set the tone for our whole trip.
July 9, 2013
Rated 1.0 out of 5.0 by Stolen1 Keep a close Eye on your iPhone
I had a $800 iphone stolen out of breakfast area...very poor security...also had to change rooms to get acceptable room...poor air conditioning in one room...plumbing problems in second room...would not recommend anyone stay at this hotel!
June 18, 2013
Rated 5.0 out of 5.0 by imtech GREAT HOTEL EXPERIENE. FRIENDLY STAFF
THE FRONT STAFF IS VERY HELPFUL, ALL STAFF SMILES AND GREETS ME. CLEAN HOTEL. A+++
June 18, 2013
Rated 5.0 out of 5.0 by Illini19 Breakfast
Horrible breakfast,everything else was great.room was clean,very quiet.
June 14, 2013
Rated 4.0 out of 5.0 by diegoT50 Nice convenient getaway!
Very nice stay and getaway for a weekend. The rooms were well furnished and the beds were really comfortable. The breakfast was excellent, hot and fresh. Although the wall seemed to be on the thin side. You could hear the guest in the next room talking at time. And the pool was too murcky looking to swim in. So we took a pass on it. Overall nice stay.
June 8, 2013
Rated 5.0 out of 5.0 by Fiona211 Comfortable stay for grandchild's graduation
The stay at the Holiday Inn Express for a long weekend was perfect. We normally travel in our motorhome, but flew down from Northern California for our grandchild's high school graduation. We enjoyed a relaxed family gathering, graduation, and even some golf. The room was clean, comfortable, and quiet. The staff were friendly, professional, and made sure our accommodations were to our liking. We highly recommend this Holiday Inn Express and will definitely use this location for future trips. We hope to come back before our son, who is in the Navy, deploys in August for sea duty for 8 months.
June 7, 2013
Rated 5.0 out of 5.0 by cjcamacho We just love Holiday Inn Express
Wow.....it is hard to write everything about Lake Elsinore, CA Holiday Inn Express. From the beginning you get treated as majesty. Everything was clean, everything. Breakfast was great. I am not a morning person, and for that breakfast I woke up early every single morning. I stayed from Wednesday thru Saturday and it was home away from home. I didn't get to use the pool but my children did, they loved it. This hotel is closed to everything, walking distance; urgent care, gas station, Walmart, etc. Wow, I am looking forward to flight there soon. Thank you so much, you guys rock!!!!!
June 6, 2013
Rated 5.0 out of 5.0 by DC29 Good nights sleep
I was in 205 and must say it was one of the quietest hotel rooms I've slept in. Check-in staff was pleasant, evening desk clerk also pleasant and helpful. Check-out clerk too was pleasant. Room was spotless and comfortable. If in the area again I will definitely stay there again.
June 5, 2013
Rated 5.0 out of 5.0 by jerry21 nice place
top quality every thing .enjoyed our stay and will stay again
May 11, 2013
Rated 5.0 out of 5.0 by AM46 Great comfort
I have stayed here many times. It is always clean and fresh. The breakfasts are well prepared by a young gal, Sonia, who has been here since I can remember. Of all the HI Express hotels, this one is the best.
May 6, 2013