Rated 4.3 out of 5 by 137
Rated 2.0 out of 5.0 Nice staff - very bad night
The staff is very nice and accommodating, but could not or did not know how to remedy the consistent in-room noises that occurred all night keeping us awake and thoroughly exhausted the following day. From a noisy refrigerator, noisy air conditioner to some hissing noise that no one could identify. Also, toilet had to be cleaned and it took 3 tries to find a hair dryer that worked. Packing up and changing rooms in the middle of the night did not seem like a good option since we would be wide awake from the move - we tried ear plugs.
Dinning room is clean with a good variety of foods and drinks. Very nice attendant.
March 27, 2015
Rated 2.0 out of 5.0 by tylerln77 Disappointing details
The front desk staff were polite and we checked in easily and quickly. The room was ready, and was as clean as you'd expect. The disappointment came in a few of the detail things. First of all, when we went to run a bath or shower the water was barely warm. We called the front desk and he said he'd check into it. It took 45 minutes before we heard back at all, and then another 30 before he came to check it himself or even begin to discuss a different room. When he checked it, he said it was as it should be, even though at its hottest it was barely warm enough to be comfortable, and didn't last long. Second, the metal door frame in the bathroom was rusted. Not dangerously so, but it was unsightly. Finally, we needed a couple of extra pillows, but when we called the front desk to ask for them we were told to come pick them up in a few minutes. I've never been told to come get something that I asked for in the room.
March 18, 2015
Rated 5.0 out of 5.0 by JoMo1954 Elated in Elsinore!
Second time to stay at this hotel and it was fantastic. Clean, caring staff, comfortable.
March 16, 2015
Rated 3.0 out of 5.0 by Gambo21 Smell
I was a bit surprised that the hotel seems to be a bit dirty since I stayed here last year. The stairwell we used smelled like vinegar or something really pungent. The breakfast was great, room was as expected. We travelled with a couple other families and their room wasn't well cleaned and had no hair dryer.
March 15, 2015
Rated 5.0 out of 5.0 by HinAustin Great Staff, Excellent rooms, and Tasty Breakfast
I was really impressed with the "new" Holiday Inn". Both my wife commented how rested we felt. We were surprised how good the breakfast was. I travel a lot and will start using Holiday Inn's more!
March 12, 2015
Rated 5.0 out of 5.0 by randy 7 weekend get away
we hade a very pleasant stay rooms very clean staff was great breakfast great noise levels good beds very good would recommend this hotel to all
March 4, 2015
Rated 5.0 out of 5.0 by CatmanWF Good location, quiet and comfortable
Repeat customer at this location and I will definitely return the next time I'm in the area.
February 28, 2015
Rated 3.0 out of 5.0 by marco111 Smelly room and loud fridge.
Smelly room and loud fridge. Also needs a good paint job. Breakfast was ok -- I wished they had brown sugar or honey for my tea.
February 28, 2015