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Rated 4.1 out of 5 by 68 reviewers.
Rated 3.0 out of 5.0 by Broke Bed We are a family of four and needed 2 doubles for our stay. The bed next to the window tilted hard left and was not comfortable. I sent one kid to the couch because the broke bed could only sleep one comfortably. Other than that are stay was good. I did not say anything because we where so busy in and out and did not want change rooms, it was a very quite room. February 25, 2014
Rated 5.0 out of 5.0 by Great customer service especially the housekeeping and breakfast room staff! We have stayed at this location before and are always pleased with the room and the exceptional customer service. The only reason I rate the room cleanliness as a con is because there is no way that these rooms can be thoroughly cleaned in the time allowed. I rate this even in higher priced hotels I stay at. February 18, 2014
Rated 5.0 out of 5.0 by Great Service and staff I have been staying at this property for quite some time for my business travels. The staff is always so friendly and helpful. I recently had a business emergency and the the gentlemen at the front desk was able to assist me. I apologize because I didn't ask his name, but he works in the morning and wears glasses. He has always greeted me with a smile and this time he was extremely helpful. For some what I requested may seem like a small task. For me, his assistance was very helpful. I definitely recommend this property whenever you are staying in the area. It's right off the freeway, clean, comfortable and a great staff. February 2, 2014
Rated 4.0 out of 5.0 by good service Staff is friendly. Rooms are OK. rooms could use detailed cleaning. Bathrooms could use fresh paint. January 31, 2014
Rated 4.0 out of 5.0 by Nice and Clean Hotel We stayed at this location while visiting Portland for shopping. Close to the highway, clean rooms and great place to stay with the family. Breakfast was acceptable. 15 min from downtown and 20 to the Woodburn Mall. We would definitely stay at this hotel again. January 14, 2014
Rated 5.0 out of 5.0 by Thank you Thank you for a clean room and nice service. I will stay with you again when I am in the area. January 8, 2014
Rated 5.0 out of 5.0 by Valley Invite We enjoyed our 3 night stay at this holiday inn. The rooms were clean, beds comfortable, Decor up to date, I would guess recently built. Staff was friendly, knowledgable and very accommodating. December 13, 2013
Rated 2.0 out of 5.0 by Not the best experience with a Holiday Inn Express Stayed 2 nights and the first morning went to take a shower and the water was barely warm enough to stay in. My wife had a cold shower. We told the front desk and they said they would fix it or get us another room. We woke up the next morning and went to turn the shower on and it was barely warm enough for one shower again. My wife chose not to shower because it was too cold. Also to our surprise some started to enter the room while we were both getting ready. Good thing we had the dead bolt on. He was a maintenance tech coming in because the room was labeled out of order. Went to the front desk to mention this again and they said they didn't have a chance to fix it and the night person was supposed to let us know to change rooms. Obviously this never never happened since the water wasn't fixed and someone tried to come in our room. Some other smaller items we noticed was our sink didn't drain very well and the floors were really messy getting out of the elevator on floor 4. This stayed that way for the 3 days we were there. I'm usually very satisfied with this chain and will stay at them in the future but not this hotel. December 11, 2013
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