Rated 4.1 out of 5 by 97
Rated 3.0 out of 5.0 by Ashbleu Very Rude Late Night Check-in
I arrived at approx 10:55pm and waited at least 15 mins at the front desk waiting for a Clerk to check me in. There was a note on the desk the clerk was helping another guest and would be back shortly. I had called earlier and said I would be arriving late and to hold my reservation
After 15 mins I started writing a note to leave, that I was going to go to another property. Finally the clerk showed up, and instead of saying, "Can I help you? Or I'm sorry to keep you waiting" - challenged me when I said I had been waiting 20 mins (by then I had). I mean he said, "You have NOT been waiting 20 mins" and then TOSSED the check-in paper work accross the counter." No explaination. No apology.
So RUDE. If I wasn't totally exhausted and it was now 11:15pm and I had driven for 5 hours, I would have left.
The room was clean and I slept well. The location of the hotel is simply in the back of an asphalt parking lot next to the freeway. The only saving grace was Burgerland at the entrance to the property. This wasn't a cheap hotel room.
I did not receive any Recognition asIHG® Rewards Club Member by the staff.
July 25, 2014
Rated 4.0 out of 5.0 by Keffer55 Close to everything
It was a great location for us. A matter of minutes from down town, Close to I-5 and hiway 99. Great place to spend a weekend!
July 24, 2014
Rated 5.0 out of 5.0 by aud39 Nice and clean
Our hotel room was very clean and to my surprise very spacious. The breakfast was excellent. Being that the hotel is along the I-5, you couldn't even tell when you're in the room.
July 21, 2014
Rated 3.0 out of 5.0 by Carter671998 Comfortable room
Overall, room was very comfortable and rate was good. Vending machines were not operable during stay which was slightly inconvenient. However, there is a convenience store nearby. Exercise area was small and slightly disappointing.
July 21, 2014
Rated 5.0 out of 5.0 by Deanonvacation Convenient and comfortable
Stayed here during vacation - close enough to downtown without the high prices. Staff very friendly and knowledgable. Rooms clean and comfortable. Pool OK and breakfast bar as usual for HIE. Not the best HIE on this trip (that honor goes to Sequim, WA) but better than average.
July 15, 2014
Rated 5.0 out of 5.0 by Basketballgirls Comfortable bed and great service
This was a great affordable choice for our two night stay. Rooms are spacious and clean.
July 10, 2014
Rated 4.0 out of 5.0 by Hamsa999 Very great difficulties in finding Hotel
Got off on wrong exit on A5 and it took more then one hour to find eventually the hotel and nobody until the end knew hotel or was able to give us directions
July 7, 2014
Rated 4.0 out of 5.0 by suziezsong comfortable and clean but internet access was not good
I would recommend this hotel for comfort, close to restaurants, and safe area. The breakfast was pretty good and value was clearly good. I was very disappointed in my ability to connect to the internet though. This was a real problem for me.
July 5, 2014