Rated 4.1 out of 5 by 97
Rated 3.0 out of 5.0 by Ashbleu Very Rude Late Night Check-in
I arrived at approx 10:55pm and waited at least 15 mins at the front desk waiting for a Clerk to check me in. There was a note on the desk the clerk was helping another guest and would be back shortly. I had called earlier and said I would be arriving late and to hold my reservation
After 15 mins I started writing a note to leave, that I was going to go to another property. Finally the clerk showed up, and instead of saying, "Can I help you? Or I'm sorry to keep you waiting" - challenged me when I said I had been waiting 20 mins (by then I had). I mean he said, "You have NOT been waiting 20 mins" and then TOSSED the check-in paper work accross the counter." No explaination. No apology.
So RUDE. If I wasn't totally exhausted and it was now 11:15pm and I had driven for 5 hours, I would have left.
The room was clean and I slept well. The location of the hotel is simply in the back of an asphalt parking lot next to the freeway. The only saving grace was Burgerland at the entrance to the property. This wasn't a cheap hotel room.
I did not receive any Recognition asIHG® Rewards Club Member by the staff.
July 25, 2014
Rated 4.0 out of 5.0 by Keffer55 Close to everything
It was a great location for us. A matter of minutes from down town, Close to I-5 and hiway 99. Great place to spend a weekend!
July 24, 2014
Rated 5.0 out of 5.0 by aud39 Nice and clean
Our hotel room was very clean and to my surprise very spacious. The breakfast was excellent. Being that the hotel is along the I-5, you couldn't even tell when you're in the room.
July 21, 2014