Rated 5.0 out of 5.0 by SouthernBK SouthernBK
Great room and quiet. Bathroom was spotless.
Front help was very nice and helpful.
Usually stay at higher end properties and this Hotel was up there with the best.
May 6, 2013
Rated 5.0 out of 5.0 by Ray88 Amazing Staff
I've stayed at this property numerous times and have always been treated like a king. The staff does an amazing job accomodating any needs I may have during my stay. Thank you Toni for all you do.
May 5, 2013
Rated 4.0 out of 5.0 by dirtgirl Beautiful hotel
Our problem was that the room that was offered was having a problem with the key card -- after much discussion we were moved to another location -- hotel appeared to be mostly empty but we were given a room at the end of the hall on the first floor near the ice machine and door out to the pool -- VERY NOISY!
May 3, 2013
Rated 5.0 out of 5.0 by Harvey73 Quiet room and great maid service.
Overall it was O.K. The only specific criticism that we had is that on Sunday afternoon when we were watching NCAA playoffs, NBC quit working, Comcast told the front desk it was a "network issue" which was a total lie because our friends in town were watching the games. I pointed this out but on one seemed to care and we were not given even a small monetary credit for this major inconvenience.
The 84 year old lady who works part time in the breakfast service is a delightful person and she showed the greatest respect for everyone. Reminded me of everyone's grandmother.
April 8, 2013
Rated 5.0 out of 5.0 by FarmerTed BEAUTIFUL, PEACEFUL Best ever!!
What a GREAT experience!! We had an east-facing view of the lake. What a beautiful sunrise over the lake. Awesome way to start the morning. Great night sleep, Room was impeccably clean. This is one of the best Holiday Inn Express Hotels out there. I can understand why they have 3 trophies at the front desk. The ENTIRE staff is very customer service oriented. I cannot wait to come back and enjoy this little quaint town. Everywhere you look is another beautiful lake. You need to stay here!!!
April 8, 2013
Rated 5.0 out of 5.0 by Tommmmm Clean-confortable-good service
Needing a room to visit with friends who live in Lake Placid, Fl. We were very satisfied with the front desk reception upon our arrival. The satisfaction continued that day and through the next.
My Priority Club membership was identified and respected. Would suggest and recommend this Inn. Tom
March 12, 2013
Rated 4.0 out of 5.0 by drumlin quiet days in Lake Placid, Florida
hotel quiet and comfy. breakfast ladies are great. front desk, also.
February 26, 2013
Rated 4.0 out of 5.0 by rlpip43 My Experience at Lake Placid HI Express
This is a nice looking hotel in a small, pleasant town. The hotel is kept up nicely and it has good parking. Housekeepers were prompt, knocking on our door at 8 am each morning. The front desk clerks were nice and knowledgable. They recommended a couple of good restaurants for us. I was surprised to find that even though my key folder stated they provided a complimentary newspaper each day, they in fact only provided one current newspaper. When I asked the front desk clerk why they didn't provide a daily newspaper, even though it said so on the key folder, she told me the paper was complimentary, and they had complimentary newspapers on the breakfast side table, even if they weren't current, they were complimentary. I believe that most people would think like I do -- we expect a daily newspaper during our hotel stays. Each day, I went to the gas station next door and purchased my own USA Today newspaper. I find it hard to believe they can deliver a daily newspaper to the business next door and not deliver it to the hotel, unless the hotel has chosen not to receive it. If that is the case, they should remove the information that they do provide a newspaper. Other than the newspaper issue, my stay with them was very nice.
February 21, 2013