Rated 4.7 out of 5 by 54
Rated 5.0 out of 5.0 by GT3RS175 Just Minutes From Sebring
Stayed at this wonderful hotel for a weekend getaway in Sebring. The hotel is extremely clean and provides great customer service. All of the Torchbearer Awards at the front desk says it all. It is just minutes away from everything including Sebring International Raceway. I have been staying at one of their competitors for years but you have won my business for good with product, customer service and great breakfast. See you again soon Lake Placid.
February 26, 2014
Rated 5.0 out of 5.0 by Kathy28 Excellent stay!
We stay at this location about every 2 months as we travel on a bus trip and have been doing this for about 5 or 6 years. I can truly say that our accommodations, the service and the friendliness of the staff have always been superb. They are the BEST. We love it and look forward to our next stay as we always do.
February 13, 2014
Rated 4.0 out of 5.0 by Brinkley Maintenance
The bathroom sink plug did not hold water. Front desk was informed but maintenance merely set the plug on top of the drain and did not attach it to the push/pull mechanism.
January 30, 2014
Rated 5.0 out of 5.0 by Jake Slot Great service
From the first step in the door to the way out the staff was most helpful and the room that was provided exceeded my expectations. Will defenately stay at this location again the future.
January 26, 2014
Rated 5.0 out of 5.0 by The Queen the queen2
I have stayed here many times while visiting my parents and have never been disappointed! The staff is excellent, especially Hayward, and very friendly. This is a very quiet hotel and rooms are very nice. Pool area is small, but OK.
January 12, 2014
Rated 5.0 out of 5.0 by Jim17 Great Place to Stay
Everything was great about our hotel stay except for one minor inconvenience - the wireless connection in the room was very poor. That by itself wouldn't have been a problem because there was an ethernet connection in the room. Unfortunately the wired connection wouldn't work either. I thought it might be the ethernet cables in the room, but I substituted a cable I had with me and it wouldn't work either.
January 11, 2014
Rated 5.0 out of 5.0 by AnnaAndReggie Amazing stay
My family stayed at the holiday inn express for 5 nights. After almost 8 hours of driving, it was refreshing to walk in to a smiling front desk clerk who was expecting us and knew who we were without having to tell him. The room was nice with two comfortable double beds. There was a microwave and refrigerator in the room. We didn't have any complaints. I liked that house keeping didnt come too early in the morning, but when she did come she was pleasant. Whenever we left or came back someone was always at the front desk and greeted us. While there was a complimentary breakfast, i cant comment on it since we never made it down in time to eat, even though it was until 1000. There was a business center, but we didn't use it since there is free wifi in the room. There were drink vending machines and a small laundry room with 1 washer and dryer on our floor. My family and I thoroughly enjoyed our stay and will recommend to others.
December 20, 2013
Rated 5.0 out of 5.0 by JB4046 Front desk staff was great. The room was great
Enjoyed our stay at this property. I had the occasion to accidentally lock myself out of my room one evening. The staff at the front desk were an immediate help. After verifying my ID I got a replacement key within minutes. Nice place to stay and would definitely come back the next time I'm traveling in the area.
December 18, 2013
Rated 5.0 out of 5.0 by Jams Wonderful room all around
Everything perfect upon arrival. Temp good, not freezing
December 18, 2013
Rated 5.0 out of 5.0 by Linda4119 Friendly staff and excellent facility.
I stay at the HIE Lake Placid
two to four times a year and have never been disappointed.
I would certainly recommend it to my friends and family.
December 12, 2013
Rated 5.0 out of 5.0 by Tim2 Nice place - very comfortable
The only complaint is that the property is not ideal for walking. A walking trail would be nice - other than that - great place to stay. We were visiting family and they allowed my mom to have breakfast with us for free - that was very generous.
December 4, 2013
Rated 5.0 out of 5.0 by Eldest Great place to stay
I have stayed here numerous times over the years because I have family in the area, it is very convenient and the staff is always great"
December 1, 2013
Rated 5.0 out of 5.0 by NicelySurprised Clean, comfortable and awesome staff
We stayed at Holiday Inn Express in Lake Placid, Florida for 9 days due to a family emergency in the area. The room was large, spotless and very comfortable. The breakfast each day was fresh, hot and always ready and plentiful. Mary and Kay, the two ladies in charge of the breakfast buffet were always so pleasant and helpful. Chuck, the maintenance man always greeted us when we would run into him in the hall, elevator or breakfast room. Toni, at the front desk, was so accommodating, especially when we had to extend our stay beyond the initial reservation and went out of her way to keep us in the same room. When we had to turn around part way home and return to Lake Placid, we called the hotel and Toni took care of getting us back into the hotel unexpectedly.
Our room was always perfectly made up each day and we always had plenty of towels and bathroom amenities. The entire staff at this hotel was wonderful.
All in all, I would highly recommend this hotel to anyone staying in the Lake Placid area. You folks made what was a difficult time for us a lot more pleasant and bearable, Thank You!
November 16, 2013
Rated 5.0 out of 5.0 by callalily Clean and quiet
Very clean, quiet and pleasant room. Nice breakfast....great cinnamon rolls!
November 14, 2013
Rated 5.0 out of 5.0 by mesajean Fantastic Stay Recommend it
The staff was very professional and friendly and the rooms where very clean and well supplied.The breakfast bar ladies where very helpful and knowledgeable about the products. I felt like I was part of their family everyone went out of there way to make my stay very enjoyable. I would recommend this hotel to anyone visiting Lake Placid Fl.
November 4, 2013
Rated 5.0 out of 5.0 by RadarfromCA Great stay
As a Priority Club member I've stayed at several Holiday Inn properties and I have to say this is one of the best. From the ease of check in with the attentive desk staff to the friendly breakfast ladies which made each morning a pleasure, I can't compliment them enough.
October 10, 2013
Rated 3.0 out of 5.0 by Driver33 Noisy and unresponsive staff
I answered that we would stay here again "yes" because there aren't many other options in Lake Placid. The hotel was clean and new. However, the night we stayed, the hotel perhaps had 6 cars in the parking lot and was not heavily booked. Despite that, we were placed in a room right next to the staircase and ice machine. We also asked for an upper floor for quiet and were told "no" - that we were assigned to this specific room on the 2nd floor. The staircase door slammed throughout the night and the ice machine was noisy. Obviously there were other rooms available but staff was not willing to make a change. Early the next morning, as in 8:30am, the housekeeper was banging on our door to clean the room. When we complained to the front desk, we were told it's a "Holiday Inn Express" so they are allowed to do that to get people in and out quickly and had we wanted quiet, we should have put our "Do Not Disturb" sign on the door. Amazing!
October 3, 2013
Rated 5.0 out of 5.0 by JJ1989 Very Happy with our stay
This hotel was very clean, the bed was comfortable and we liked how large the room was. We checked in late in the evening and the staff offered a bottle of water to take up to the room. We will stay here again!
September 7, 2013
Rated 5.0 out of 5.0 by gdock Great Stay!!
This is the second time I stayed there, and all the staff are exceptionally great. Always doing everything possible to keep you happy. I will be back again, and would recommend to anyone considering. If your a fisherman, the lakes around are great bass lakes!
September 2, 2013
Rated 5.0 out of 5.0 by Chumar VERY IMPRESSED by the comfort, cleanliness and amenities
At the suggestion of our good friend, we chose your inn to spend the night. We were impressed by the comfort,
cleanliness, and amenities provided.
We gathered for breakfast in your express dining area.
The set-up was attractive and the food was very good. We were especially impressed by the "young" lady who was in charge of the buffet area. She was very attentive,very pleasant, and kept everything flowing
August 29, 2013
Rated 2.0 out of 5.0 by male55 comfortable bed and bad customer service
HELLO, MY STAY AT THE HOLIDAY INN EXPRESS IN LAKE PLACID WAS OK, JUST THE CUSTOMER SERVICE WAS NOT VERY PROFESSIONAL.
August 19, 2013
Rated 5.0 out of 5.0 by queeie95 everything was wonderful thank you
staff was wonderful everyone check in breakfast lady room service
August 14, 2013
Rated 5.0 out of 5.0 by WTL60 Pleasant staff
The front desk, maid and breakfast hostess were all pleasant and accommodating. The lobby was inviting. The breakfast area was well stocked. The hostess, Kay was most attentive to all diners. The room was large well decorated and clean. Overall, an exceptional experience.
August 9, 2013
Rated 5.0 out of 5.0 by louisia1941 Nice stay
the staff was very friendly, nice room and good breakfast.
August 5, 2013
Rated 5.0 out of 5.0 by Bobzx Great
Should have called downstairs as the room next to they had TV on all nite and they had to talk over TV.Not much sound proofing in wall.
August 2, 2013
Rated 5.0 out of 5.0 by JennThom1 nice surpise!
what a lovely property. comfort, affordability & modern yet relaxing. beautiful setting on the hill overlooking the lake, NICE ROOMS and nice staff.
August 2, 2013
Rated 5.0 out of 5.0 by HORSEFLY BEST PLACE TO STAY
WE'VE STAYED MANY TIMES AT THIS HOLIDAY IN EXPRESS AND IT HAS GREAT SERVICE AND ALWAYS BEEN VERY CLEAN ..AT THE BACK OF MOTEL HAS BEAUTIFUL VIEW OF LAKE CLAY...POOL AREA IS CLEAN BUT COULD USE SOME SHADE ..I THINK IT'S THE BEST PLACE TO STAY IN LAKE PLACID..CAN'T WAIT TO GO BACK!!!!
July 5, 2013
Rated 4.0 out of 5.0 by Nomad58 Good value and clean
A place to stay whilst you are on the road. Setback behind a gas station with a great view from the back over a near by lake. We stay on high floors to get he best view and this was a great one. The rooms were clean and in good shape. Not much to visit in the area by way of sight seeing but it is still a great area to come to. Still a citrus growing area and the nearby historic district has some charm retained. Certainly all the local people we met were friendly people. We ate out at Jaxens by a lake. The food was good and the setting on the back deck was nice. Clearly a popular place with local folk.
The hotel staff were friendly and helpful. If passing, I would be happy to stay again
June 21, 2013
Rated 5.0 out of 5.0 by grace100 Clean & Comfy
I travel to the Lake Placid, Fl area 2-3 times each year and stay at your lovely hotel. The rooms are always consistently spotless and comfortable. The staff is friendly and accommodating. Anyone looking for a comfortable place to stay, I would suggest your facility. The pricing is also just right. Thanks for being there when I come to visit.
June 21, 2013
Rated 5.0 out of 5.0 by Gators13 Great staff, clean room!
Sonja and Ashley were great again! Love staying there!
May 16, 2013