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Rated 4.7 out of 5 by 342 reviewers.
Rated 5.0 out of 5.0 by Comfy Conditions Stayed here for two weeks straight. Far more plus' then minus'. You cannot do much better than this unless you're just seeking to through your money away to achieve the title of, "Been There. Done That Professor". September 20, 2015
Rated 4.0 out of 5.0 by Good option, considering there are very few other options Hotel is one of two available in the Lake Wales area. The location is very good, close to shopping centers. The room was adequate. Some of the furniture has seen its better days. The bed was very comfortable. The bathroom had some repairs on the wall which were not re-painted. The carpeting has also seen it's better days. Asked for a late check-out (Noon instead of 11) as was told NO. I asked about a water bottle at check in (I usually get a care package at other HI properties) but was told either you get water or points. Sounded odd that my points would be forfeited for a bottle of water. Overall, nice stay. Hopefully, renovations are in the works. September 16, 2015
Rated 1.0 out of 5.0 by updates needed Excellent I (like more and more customers) use a C-Pap and in this and all HIExpress there are no plugins near the bed that are easily accessible. I usually have to move the bed away from the wall, unplug the lamp or the alarm clock and try to find the plug in for the C-Pap. I spoke to the attendant about this. All HI properties need to make a concerted effort to remedy this. September 7, 2015
Rated 5.0 out of 5.0 by Love coming here When we sre in town this is the only place we come to.its very clean the front desk people are very friendly. September 4, 2015
Rated 5.0 out of 5.0 by Great Place to stay We were taking our son to Warner University for his first year. We wanted a hotel that was close to the school, clean and reasonably priced. This was the place. It was a little more than we wanted to spend, but it was worth it to have a clean room and to feel safe. They give a Warner University price, so for those of you who have students at Warner, just ask. August 29, 2015
Rated 5.0 out of 5.0 by Always a comfortable stay We have had to travel to the Winter Haven area several times over the past 6 months and have enjoyed our stays at this hotel. The staff has always been friendly and helpful. We love the breakfast in the morning...they have a great assortment of hot and cold. The rooms are comfortable, and we like having the little fridge and microwave that are in the rooms. The area is convenient to dining, shopping, and recreation/entertainment. We would happily stay there again if we are ever in the area. August 22, 2015
Rated 5.0 out of 5.0 by Great service! We had car trouble and had to leave our car in Fla. for service so when it was ready for pick up I call to get a room for the night before the drive back in the morning. we had never stayed in Lake Wales. I got lost on the way there so I call the hotel to ask for directions, the clerk asked me where I was located and he talked me through all the way there. That alone is awesome service, he went above the normal customer service to help me and my family get to the hotel. and we Thank You so much for that kind of sevice. August 18, 2015
Rated 5.0 out of 5.0 by Breakfast Staff was very attentive to everyones needs. Very clean and wellstocked. August 17, 2015
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