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Rated 4.7 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by Bed This is by far the most comfortable bed I have slept in while staying in a hotel. The mattress was like sleeping on a cloud. Thanks for investing in good quality mattresses for your guests. If I am ever in the area again, I will definitely choose your hotel. I will also say that the price of your room was very reasonable. August 12, 2014
Rated 5.0 out of 5.0 by Great Stay in Lake Wales! This was our second stay at this hotel. We love that it is close to several stores like Publix, Subway, Dunkin Donuts and Kohls, but it is set apart and there isn't high traffic or a congested feel to the hotel. Staff here is excellent-everyone was super friendly and helpful, in a genuine way. The beds are very comfortable with choice of pillows. There was hot popcorn when we arrived and a great variety of breakfast items available the next morning. The previous time that we stayed, we needed to grab a quick bite earlier than the breakfast serving hours and they were able to accommodate us by giving us ready to eat items like fruit and yogurt. I hesitated to write this review because when word gets out, it will be more difficult to reserve a room on short notice!! August 8, 2014
Rated 5.0 out of 5.0 by HIE Lake Wales We needed a place to stay as the electricity was not turned on in our snowbird home and the HIE was close and got us a room on short notice. The staff was very helpful and help with directions in finding things in the area that we needed. As always with HIE the room was comfy and clean. August 8, 2014
Rated 5.0 out of 5.0 by Great location; super people / service The location was very good with a Publix Supermarket and Eagle Ridge Mall only minutes away... The staff was excellent. The property was well kept and appeared to be relatively new. Just off of the main highway, Highway 27, however no road noise was detectable in the hotel. I would recommend this location to anyone. August 3, 2014
Rated 5.0 out of 5.0 by Great Staff Just loved the staff from the moment I walked in. My room was ready early. They gave us suggestions for dinner. Truly helpful. July 29, 2014
Rated 5.0 out of 5.0 by friendly staff, cleanliness, food everyone was friendly and attentive to our needs..hotel was very clean throughout...breakfast offered a wide variety of foods July 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - Lake Wales Great experience. Staff is attentive and genuinely happy to help. The kitchen staff even opened the restaurant at 5:00a for our event! Beds are very comfortable with huge pillows. My room was clean, quiet and probably way more than I needed for the price. Go to HIE at Lake Wales and you'll have a nice stay. Also the pool is really nice, particularly when it's 100 degrees outside! July 27, 2014
Rated 5.0 out of 5.0 by clean rooms and staff very friendly Took my grandsons to Lego land great location close to everything. Staff was very friendly and helpful. Breakfast was very good, rooms very clean. They could use more washers and dryers had a hard time getting our wet cloths washed and dried. Other than that we will be staying there on our next visit. July 26, 2014
Rated 5.0 out of 5.0 by Very nice hotel Very good night's stay at a reasonable price, courteous staff and easy check out. July 22, 2014
Rated 5.0 out of 5.0 by Close to Lego Land Great hotel with very good service and extra clean hotel. Next door to publix and very close to Lego land. July 21, 2014
Rated 5.0 out of 5.0 by Wonderful breakfast and staff Ability to borrow movie for child was an unexpected bonus. Breakfast met all the picky eaters. July 18, 2014
Rated 5.0 out of 5.0 by Great customer service and comfortable beds As we arrived the Front Desk staff greeted us with a warm smile, registered us quickly as if they were waiting for us to arrive. We were given our keys to our room and also provided information with Restaurants within the area that we might want to visit for Dinner. Breakfast was great, i could not believe the variety that was offered and also was amazed with their pancake machine...freshly made pancakes...mmmm! Swimming pool was great as the kids enjoyed the warm, clean water and clean towels were always provided. Our check out was quick and easy and always with a smile and asked to return again..overall we had an awesome stay at your Hotel. July 17, 2014
Rated 5.0 out of 5.0 by Great Service I truly enjoyed the hotel and would definitely recommend to friends and family. Your staff was courteous and helpful. The Hotel was modern and clean the only down side was that our bathtub/shower drain was clogged when we got there so we were not able to shower until a member of maintenance came to fix in the morning. July 16, 2014
Rated 1.0 out of 5.0 by The room stank so bad When opened the door the room smell like wet. Really bad. I called the front desk and they sent someone who emptied a whole can of spray to hide the bad odor. I tried to open the window the let the fresh air in and they had it lock completely. Normally a hotel window opens at least a couple of inches. July 14, 2014
Rated 5.0 out of 5.0 by Very nice stay We are in our late 60's but had our grandchildren with us to go to Lego Land. This hotel was more than accommodating. We ordered pizza and wings our first night and they invited us to use the great room rather than our guest room. It was very comfortable and they provided us with napkins and paper plates and plastic forks and knives. The staff at the front desk were very nice and always smiling and happy to help in any way they could. They also have a bookshelf with many movies that the guests were invited to use and one night while there it was rainy and storming so we got to have a fun movie night with the children. And it didn't cost a penny. I will go back to this Holiday Inn Express many times I'm sure. July 14, 2014
Rated 4.0 out of 5.0 by Family Friendly The staff did everything they could to make sure my family's stay was a good one. Each day back from LEGOLAND they gave my kids complimentary cookies and popcorn, which was a nice surprise after a long day at the park. The free breakfast was also great to wake up to. Pancakes, real eggs, sausage, and many other pastries. The room was large and fit my family of six. I will definitely use this hotel for my next visit to LEGOLAND. It is only 8 minutes from the park and was a much better price than many of the other hotels in the area. July 9, 2014
Rated 5.0 out of 5.0 by great stay Hotel was clean and staff was very friendly and knew the local area. They were able to offer opinions on restaurants and attractions. July 7, 2014
Rated 5.0 out of 5.0 by GREAT Hotel.. The BEST I love this Hotel and I have stayed here twice.. when I am in Orlando area this is where I is perfect and the staff is just wonderful July 5, 2014
Rated 5.0 out of 5.0 by lego fun time at Lego land revealed my childhood all over July 2, 2014
Rated 5.0 out of 5.0 by Home away from home! We were absolutely delighted with this hotel! We loved the room; it was large and very clean, and both the big bed and the sofa bed were really comfortable. We loved the free movies and the popcorn! The room had lots of lights, and the bathroom was huge! The TV in the lobby was great. The breakfast room was big and the food was fresh and plentiful. The staff were very friendly and helpful. And the location was perfect; near to shopping and restaurants. All in all, we were thrilled with Holiday Inn Express at N.Wales/Winter Haven and can't wait to go back. Thank you all for making us feel so welcome in our home-away-from-home! July 1, 2014
Rated 5.0 out of 5.0 by comfortable and great service The room was clean and the staff were friendly. The breakfast is great. June 30, 2014
Rated 5.0 out of 5.0 by Amazing Staff! I was surprise to have the great staff in a Holiday Inn over all it was a great experience. June 26, 2014
Rated 5.0 out of 5.0 by Seemed spacious I was pleasantly surprised by the room. The high ceilings were a great bonus! The pillows and mattress allowed me to sleep better than I have in a long time. June 25, 2014
Rated 5.0 out of 5.0 by Clean Hotel With hotels in this price category it is hard to know in advance what the true quality of the facility will be. You will be able to rest easy during your advanced booking for this location as this is a very clean and well maintained hotel. No great vista views await you when looking out of the window, but the features that are important to you in a hotel are met or exceeded. June 18, 2014
Rated 5.0 out of 5.0 by Loved our stay We arrived the night before our reservation and the front desk clerk was just wonderful. He got us in a room within no time and also gave us great recommendations for dinner. The Hotel is very kid friendly and clean we enjoyed every minute of our stay. Our son made some new friends while swimming in the pool as well as received a pancake maker certificate from the breakfast hostess there. I can only recommend this Hotel there was nothing that would make us not go back :) All staff at this location need to get a gold star for their efforts to make you feel welcome and keep any stress of your stay. June 12, 2014
Rated 5.0 out of 5.0 by Awesome hotel while visiting Legoland! Very friendly staff...went above and beyond to accomodate and help our family. Delicious breakfast bar with lots of choices. Very convenient laundry room. Large, clean hotel room (with the most comfortable bed of our 2 week trip around rated by my husband!) Very convenient to Legoland! Highly recommend! June 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The staff were very friendly and helpful. The room was very clean and comfortable. Our pet was as comfortable as we were. We will stay at any Holiday Inn Express from here on out. The location of the Hotel was very safe feeling. June 9, 2014
Rated 5.0 out of 5.0 by emc138 good value for the price. would recomed this hotel to others. June 7, 2014
Rated 5.0 out of 5.0 by Great Service and Comfortable bed. The moment we arrived we felt secure at this hotel. There were security outside who greeted us when we walked in and Mary Jane the front desk staff was so pleasant and friendly. She was also informative. June 5, 2014
Rated 5.0 out of 5.0 by Love it Really enjoy my stay!!!!!!!!!! Will be coming back. June 5, 2014
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