Rated 4.5 out of 5 by 148
Rated 5.0 out of 5.0 by Jeff1934 GREAT stay at your hotel & very clean!!
THANK YOU for an amazing weekend at your hotel. This was our first time staying at a Holiday Inn Express Hotel & from the moment my wife & I walked in the door we were greeted with friendly & professional service. We were extremely impressed with how clean the entire hotel was & how fresh the rooms smelled. My wife loved the wash clothes folded into flowers & not to mention how much she loved the "Bath & Body" products in your bathroom. The bed was truly the most comfortable bed we have ever slept on at a hotel. We had a problem with the TV not working & we were immediately moved to another room & the resolution was BEYOND my expectation. We enjoyed the pool & hot tub. Breakfast was nice too. We can only hope that our next Holiday Inn Express stay proves to be as pleasant & accommodating as your hotel provided. Thank you!!!
February 28, 2015
Rated 5.0 out of 5.0 by Cisco Jack Comfortable bed, satisfied all our needs
Would stay again.
Just what we needed for the purpose of our visit to Lake Zurich.
February 25, 2015
Rated 5.0 out of 5.0 by AV125 Pleasant Stay
This hotel has nice amenities and is located in close proximity to where I need to be. Will stay here again when I visit in March.
February 22, 2015
Rated 5.0 out of 5.0 by lakezurich 45 Nice place to stay
We had a issue at our house and we ended up staying at this hotel for 1 month. I have a wife and three kids but the staff took care of all of our requests. We needed new keys and change for the laundry and extra towels. The breakfast was great the rooms were very comfortable. I want to thank the management for taking care of my family in our time of need. I will reccomend this hotel to everyone I know.
February 20, 2015
Rated 3.0 out of 5.0 by bhannah9410 little disappointed
We paid for the romantic get away.
Rose petles were to be placed around the room.
We were supposed to have champain.
When we entered the room we had neither.
I went to the front desk and they gave us 15.00 off.
Just felt like the disapointment my wife had was worth a little more. I even called a few days before to confirm the reservation and was assured all was well.
February 18, 2015
Rated 5.0 out of 5.0 A great Value for the Lake Zurich Area
I had to come into town for a funeral and found the Holiday Inn Express conveniently located at an affordable price.
Courteous staff with plenty of local amenities and a Starbucks out the front door. I highly recommend this clean and conveniently located hotel for anyone visiting the Lake Zurich, Barrington area.
February 9, 2015
Rated 5.0 out of 5.0 by MpaDw Attentive staff
The large breakfast area is always clean and inviting. Juan was especially gracious and accomodating.
February 9, 2015
Rated 4.0 out of 5.0 by PE4891 A nice place to stay
The staff was exceptionally attentive and helpful.
The fitness room was too hot, but the front desk manager responded immediately to resolve the situation. Still, a box fan would be a welcome addition to provide cooling while one exercises.
Overall, the stay was exceptional, although two areas could be improved:
1) Breakfast hot food was limited if you don't eat sausage. A bit more variety there would be nice (Don't put meat in virtually everything).
2) Compared to other hotels in this brand, this hotel has walls that transmit more noise from adjacent rooms than usual. The next time this place is remodeled, additional sound proofing would be helpful. (And more electrical outlets!)
January 30, 2015