Rated 4.5 out of 5 by 78
Rated 1.0 out of 5.0 by lee200 Noisy Party Hotel
Noisy guests kept us awake. The management did practically nothing to solve the problem. We left at 2:30am.
June 25, 2014
Rated 5.0 out of 5.0 by GMK369 Great Stay
The entry to the hotel needs work. Parking lot and entry roads need work of resurfacing
June 20, 2014
Rated 4.0 out of 5.0 by rusty52 rooms are clean and comfortable
We had used bottles of shampoo and conditioner in our bathroom for us to use. The breakfast person wasn't there at breakfast time cause they were driving hotel van so no service 2 of the 4 days. The security lock on the door was broke and there was no way to know what the tv channels were or the programs to watch for they never provided it so it was very hard to relax when you spend most of your time channel surfing..
June 13, 2014
Rated 5.0 out of 5.0 by krupesh great service with amazing front desk
I stayed at this place for a week because I was new to the place and also had o find accommodation. I did not have a car for the first six days. Their shuttle service proved to be a blessing in disguise for me.
The front desk staff were so helpful. Everyone of them included the manager are so sweet by nature. The new girl who serves breakfast is also very kind and she did provide hot milk to me a couple of times.
I would recommend this property to all guests who come to Lake Zurich, for leisure and business at Kemper Lakes. I have stayed in three Holiday Inns, this one was the best by far !!!
June 7, 2014
Rated 5.0 out of 5.0 by Eddiespaghetti Clean and comfortable
Enjoyed our stay but to be honest we were disappointed in the quality of the food. We don't expect restaurant food when staying at a hotel but the egg 'things' were tasteless and the cool pancake machine spit out little round pieces of cardboard. The boiled eggs were great and the cereal was nice. Just stay away from the warmed up stuff.
June 6, 2014
Rated 5.0 out of 5.0 by Sponsor MOM Friendly and Helpful staff
Our stay at this hotel was wonderful as the staff was helpful and friendly. I would definitely recommend this hotel to anyone who is staying in the area.
June 5, 2014
Rated 5.0 out of 5.0 by HappyHouston70 Business Trip
Nice firm bed, wish the pillows were as firm. If the pillows were newer, my neck would have been supported and the stay would have been almost perfect.
June 4, 2014
Rated 5.0 out of 5.0 by Favorite Guest Norm Outstanding Service!
As my ratings indicate, this is a great place to stay, but what is truly outstanding is the staff. They are not only competent in their responsibilities, but they are genuinely concerned that the guests needs are met. Stay here!!!
June 2, 2014