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Rated 4.5 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Night Stay Everything was great except for the availability for the shuttle September 22, 2014
Rated 4.0 out of 5.0 by Comfortable My stay was comfortable. Pretty basic hotel. Could use a little update in the room especially the bathrooms. Over all it was plesant September 11, 2014
Rated 5.0 out of 5.0 by Comfortable Beds and Great Service The hotel was beautiful and the rooms were well kept. The beds were very comfortable and the staff was very nice and helpful. The only negative side was the breakfast. The food was all pre-cooked and you had to use Styrofoam plates and plastic silverware. September 10, 2014
Rated 3.0 out of 5.0 by ok, if it is your only choice. Breakfast choices few, food itself hot was warm, and cold food was luke cold. Also was not greated as Priority Member, no extra points, room AC barely kept it at 76, temp outside was only 82 low humidity. Room was nosiy for how few guests there were. The area is nice, but when I stay at a location I need the room to function. Few TV channels, TV very hard to hear muffled speakers??, bed was not pleasing and pillows all showed different levels of softness, however they were all the same, just the cases on the outside said different. They had many advertisments about having your wedding recieption at the hotel, so I guess this is there focus. September 9, 2014
Rated 5.0 out of 5.0 Great for Pet friendly hotel!!!! Staff was excellent! Room was excellent! We had to leave our house for work being done at short notice. Holiday Inn Express in Lake Zurich was a wonderful choice! My 2 little dogs were no problem and the room was big enough to accommodate their crates. It was a very non stressful experience!! September 8, 2014
Rated 5.0 out of 5.0 by Great People! I've been staying here about 25 nights each year since it opened in 2009, and I'll be staying here for a long time to come. Hotels aren't perfect and there has been an occasional problem; what's impressive is the attention and care that the staff has always provided me. It's very nice to feel at home when you're away. September 7, 2014
Rated 5.0 out of 5.0 by Overnight stay for interview We enjoyed our stay at the hotel. We were only there for one night, as my husband had an interview for a new job the next day. The size of the room was great. The bed was comfortable, and the pillows were awesome. They had soft and firm pillows. There was a televison, microwave, and mini fridge in the room. The workout room was good. Did not get to try out the pool. They were having Taste of the Towns that night, so we went there, and actually met the G.M. Hanan. She was very polite and takes pride in being the G.M. of the hotel. Overall, a great stay and would stay again. September 7, 2014
Rated 4.0 out of 5.0 by Stay here often The main reason for our using this hotel is location as we visit family in N. Barringtion nearby. It is very convenient, good service and clean. Having stayed here so often, we have run into a few problems, but the staff is very attentive and helps resolve any issues. We use the Wifi a lot, and the speed could be better, especially when there are a lot of guests. The rooms are fine, nothing unusual. We love when we can get upgraded to a 2 queen with pull out sofa. This has happened a couple of times--maybe being a Gold Elite member of HI rewards helps. This hotel is close to shopping, Costco, theater, Long Grove and many other fun things and good restaurants. Train stations are about 10 to 15 minutes away, and it's easy to go downtown that way. September 6, 2014
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