Rated 4.6 out of 5 by 120
Rated 5.0 out of 5.0 James @ Idealease
This is the second time I stayed at this location for business, and they were just as good as the first trip! The suite was perfect for work and play, the staff was super friendly (especially the late night shuttle driver, she was hilarious!) I would recommend this hotel to anyone for any purpose, they really go out of their way to make you feel welcome and important! The only bad thing I could say really isn't their fault, but the WiFi was slowwww...other than that, they are a perfect ten, and a great value for your money! Keep up the excellent service, and thank you for yet another great experience!
October 27, 2014
Rated 5.0 out of 5.0 Great pillows
Man the pillows in the hotel were great. They are very soft and allowed me to fall right to sleep.
October 27, 2014
Rated 5.0 out of 5.0 by Roldie Enjoyable
Liked that the pool and jacuzzi are open 24hrs. Used them after attending a wedding, great for relaxing sleep.
Staff was very friendly and accommodating.
Large breakfast area also open for sitting in the afternoon and evening
October 14, 2014
Rated 4.0 out of 5.0 by Proud father of the bride Staff was very friendly and accommodating
Enjoyed our stay there for a wedding in the area. Our party had over 24 rooms and no complaints. Shuttle to and from the venue was great.
October 12, 2014
Rated 5.0 out of 5.0 by Larry152 Just Wonderful!
My wife and I stayed at this hotel to attend a wedding in the area and just loved it! The hotel staff from check in to check out was very nice and helpful. Our room was immaculate and well decorated.
While getting dressed for the wedding I discovered that I had forgotten my cuff-links and went down to the front desk for help. Allison, who was working at the front desk was wonderful and fashioned cuff-links out of jumbo paper clips which worked perfectly. This was above and beyond the call of duty that I would expect from anybody at the hotel, but Allison was happy to do it. You have won our loyalty. Keep up the good work at your beautiful, and CLEAN property.
October 9, 2014
Rated 4.0 out of 5.0 by Addy44 10th stay at this property
Am always warmly greeted upon arrival. Issue like burned out bulb upon arrival are quickly corrected. Not sure why the wake up call didn;t work but they admitted a glitch.
Love the breakfast and the courtesy of the staff.
Business center wasn't working and never got to come back next day to see if they got it working, but bet they did.
This is at least our 10th time at this property. It was built about 5 years ago and the location and overall property are perfect.
October 7, 2014
Rated 5.0 out of 5.0 by CBusch Excellent
This is a wonderful property. Very safe and secure. Updated breakfast options and managers reception are appreciated. Great value!
Super attentive staff and great management!
Will only stay here when in town.
October 6, 2014
Rated 5.0 out of 5.0 by NeemaS Lake Zurich Holiday Inn Express
Never a complaint with Holiday Inn. This location has a great pool and hot tub. Great breakfast and the best pillows in ultra clean/maintained rooms. Price reasonable. Shopping is close by.
October 2, 2014