Rated 4.5 out of 5 by 111
Rated 4.0 out of 5.0 by msteen Great Stay... Just fix the hard boiled eggs!
Overall great hotel. Stayed there plenty of times. Front desk staff is ALWAYS super courteous and professional. Rooms are always clean and fresh linens.
One issue here and seems to be an ongoing issue with other Holiday Inn's are their Hard Boiled Eggs they put out for breakfast. This is part of my preferred breakfast when I travel and lately they are putting out spoiled/shriveled up hard boiled eggs. When I asked the nice lady tending to the breakfast area for some fresh eggs she brought out a bulk bag of the eggs which were all in the same condition. Ignoring the fact that they looked spoiled, I bit into one anyway and was completely disgusted.... throwing them all in the trash.
I hope that the management team communicates this issue with the amenity staff and gets it corrected.
July 27, 2014
Rated 4.0 out of 5.0 by Visitor65 check in was great
Staff on check in was very helpful and the room was comfortable.
July 22, 2014
Rated 5.0 out of 5.0 by Charlie27529 Great All Around
Top quality is the only way to describe this place. Excellent place to stay. Only about an hour from the theme parks in Orlando and much less expensive. Next time we are in the area we WILL stay here again.
July 20, 2014
Rated 5.0 out of 5.0 by Frenchy25 Exceptional Experience
This particular location was fairly new. The staff was extremely friendly and helpful. The complimentary breakfast was sufficient for us to start the day. We will definitely stay there again if we visit Lakeland.
July 17, 2014
Rated 4.0 out of 5.0 by soccermom12 well located
This hotel is very clean, and in a good neighborhood. It is very close( walking distance) to restaurants and shopping. Breakfast was good and hot, they never ran out of food or drinks. Beds are comfy, air worked just fine. They have a very nice staff. I would stay here again.
July 17, 2014
Rated 5.0 out of 5.0 by bron 1956 great staff
do to employee sickness the general manager Monique was having to work on a Sunday evening. She was very pleasant and helpful and made you feel very welcome. She is a great asset to the business.
July 17, 2014
Rated 1.0 out of 5.0 by Charlie73 Home for Large Groups
We have been fairly regular guests over a period of time. In recent months we have seen the hotel serve as headquarters for large groups. These are generally kids' sports organizations. During our last stay it was a family reunion. We understand the hotel's desire to accommodate the large groups. People in the groups know one another and enjoy visiting in the public areas as well as the hallways until very late at night. Since the rooms seem to be very poorly insulated for sound, ordinary visitors cannot sleep or relax. The staff here does a fine job and the facility is clean and neat. However, anyone looking for a good night's sleep should go elsewhere.
July 16, 2014
Rated 5.0 out of 5.0 by judy361 great place to relax
I am on the road most of every work week. When I arrive at my hotel, it is always a pleasure to see the friendly faces at the front desk. Everyone always makes a point to be helpful and quick to get me check in.
My room is always ready and very comfortable. I enjoy staying at this location in Lakeland. Thank you!!
July 1, 2014