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Rated 4.3 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Nice and clean Great price for clean rooms. They even opened the breakfast buffet early for our soccer teams that had early games during our stay. Definitely recommend! February 13, 2014
Rated 5.0 out of 5.0 by Great Place to stay! Clean, bright hotel. Comfortable room/bed and great service from the staff! February 2, 2014
Rated 5.0 out of 5.0 by Excellent Staff! This staff was outstanding in making us feel like family during our stay in Lakeland! Monique, Sandy, Justice and Charlene were all rays of sunshine every morning and evening. Their knowledge, skill and ability coupled with utmost professionalism and compassion went far beyond anything that could be expected. This is a great place to stay and we will again book reservations on our next visit. February 1, 2014
Rated 5.0 out of 5.0 by Outstanding Staff The staff at this hotel is the best in the business, I chose the hotel because of the excellent service and that includes the breakfast area staff. January 30, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable room Stayed at the hotel for 3 nights as our company was hosting a training event in the meeting room of the hotel. The bathrooms by the meeting room are kept clean and organized. The hotel offers a great complimentary breakfast with a good variety. There are a lot of restaurants close to the hotel too so that you don't get bored of eating the same thing. The staff is very nice always greeting you when you enter the lobby. . Recommended for anyone that is looking for a nice place to stay in the lakeland area. January 25, 2014
Rated 5.0 out of 5.0 by MOST IMPRESSIVE IN LAKELAND WHAT CAN BE SAID ABOUT EXCELLENCE. I ARRIVED EARLY AND WAS GREETED IN A MOST WELCOME MANNER BY THE FRONT DESK ATTENDANT JUSTICE AND THE MANAGER MONIQUE. I WAS CHECKED INTO MY ROOM AND WITHIN 5 MINUTES WAS GIVEN A COURTESY CALL TO SEE HOW THE ACCOMMODATIONS WERE. AFTER A LOOK AROUND I FOUND THEM TO BE SPACIOUS , VERY CLEAN AND WELL KEPT. I DECIDED IT WAS TIME TO TRY OUT THE POOL. ARE YOU KIDDING, THE FIRST ACTUAL WARM POOL IN 4 HOTELS I HAD STAYED IN IN THE PAST 2 WEEKS.IMPRESSIVE !! THE NEXT MORNING WAS USUALLY THE BREAKER OF ALL HOTEL STAYS, THE CONTINENTAL BREAKFAST. UNBELIEVABLE, FOOD EVERYWHERE. OMELETS, REAL EGGS , PANCAKES, REAL SAUSAGE, HAM , BAGELS AND TOAST AND CEREAL , JUICES , COFFEE AND MILK. I DIDN'T EAT THIS GOOD AT HOME. THIS IS DEFINITELY A WORTHWHILE HOTEL TO CHECK OUT. A FIVE STAR STAY IN MY EYES AND THE PRICE IS RIGHT. A VERY SPECIAL THANKS TO JUSTICE, SANDRA AND MONIQUE FOR A GREAT EXPERIENCE . TRUE PROFESSIONALS AND VERY PERSONABLE.THANKS TO THE OTHER STAFF ALSO FOR A GREAT STAY. SAMUEL & KRISTEE January 24, 2014
Rated 5.0 out of 5.0 by great staff Many thanks to Monique Desmore (GM) for all the help after I checked-in. I plan on moving to the area and Monique was a great resource. She printed out a map to a local storage company and pointed out some rental apartments. January 18, 2014
Rated 3.0 out of 5.0 by Noisy Room The room I had was directly over the entrance walkway facing the roads. I could hear activity from I-4 as well as the neighboring streets. Apparently my room was next to rooms with double beds as they stayed occupied with noisy,in considerate tenants, also near the elevator. My efforts to move to another room was a waste of time,very little to no cooperation from the desk staff. I told them I didn't want or like this room but it didn't seemed to mean anything to them. Hate the tv, mostly sports, not much to choose from unless you like reality, or crime shows. Also tv defaulted to CNN when it turned on with extremely loud volume,you had to be there to turn the volume down immediately, just because I got up at 4am doesn't mean I should wake up the neighbors. I stayed 12 nights mostly because a co-worker was there and it was convenient for us,We wanted and seriously thought about leaving. January 17, 2014
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