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Rated 4.5 out of 5 by 152 reviewers.
Rated 4.0 out of 5.0 Very Well Run I appreciated the way Monique, the general manager, gave attention to customer service and cleanliness. Whoever cleaned our room did an excellent job. The dining area person, Charlene, was also outstanding. We will stay here again. November 21, 2014
Rated 5.0 out of 5.0 by Great Value Clean, comfortable rooms. Friendly staff. I definitely recommend Lakeland Holiday Inn Express. November 19, 2014
Rated 5.0 out of 5.0 by Overall experience Great place, close to most Lakeland businesses! Unable to connect to the wi-fi in my room, but didn't have a whole lot of time to have the Holiday Express people resolve the issue due to a heavy meeting schedule while I was there. Excellent business center with good strong connection to the Internet. Wonderful breakfast bar and very comfortable room! Friendly, courteous staff! November 14, 2014
Rated 5.0 out of 5.0 by The Best I stay in motels 24 to 26 every month due to my work. This is by far the best Holiday inn that I stay in. I just wish that I came trough here more often. I use a CLC card for my payment and this is the only Holiday Inn or Holiday Inn Express that will give me points on my IHG rewards card. If the other Holiday Inns would do this I would only stay at IHG locations!!! Sandra at the front desk was the best made me feel like I was at home!!! That is very important when your work has you living on the road. I will stay here every time I am in the area. Thanks to all the staff for making this a number one motel in my book!! November 13, 2014
Rated 5.0 out of 5.0 by Good Night in Lakeland My wife and I stayed a the HIEx three nights. Upon arrival the front desk staff was friendly, made us feel warmly welcomed. The room was very comfortable, except for the sofa, which had had a lot of butt experience; the cushions were well-word. Charlene, the breakfast attendant, was gregarious like an old friend. She moved among the tables asking guests if she could do anything for us. Every morning we called her by name and were greeted with a smile. The second morning (of 3) the fare was less than desirable, with the pre-made cheese omelets . . . not my favorite. The other 2 morning menus were excellent with biscuits and scramble eggs. Coffee was good, too. The property is conveniently located to downtown, which is were my business was. Downtown Lakeland offers a number of good lunch and dinner restaurants. Lakeland is a beautiful city. November 12, 2014
Rated 5.0 out of 5.0 by Great for business travel Comfortable hotel with a nice staff, very helpful. Was able to get a good night sleep. Very peaceful and quiet. Other patrons were friendly as well. Would recommend this hotel to anybody I know. Plan on visiting again for business real soon. November 9, 2014
Rated 4.0 out of 5.0 by Comfortable and Convenient Convenient to the highway and restaurants. Clean facilities and friendly staff. November 6, 2014
Rated 5.0 out of 5.0 by The front desk staff was exceptional going above and beyond expectations! Holiday Inn has a wonderful staff and a very clean facility. I highly recommend it! October 21, 2014
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