Rated 4.2 out of 5 by 52
Rated 3.0 out of 5.0 by Federal49 Great Location-TV Selection Sports Heavy
I didn't like the Channel selection, heavy on sports but not so much on anything else, glad I worked all day because I would have been bored in the room, I actually checked out and went elsewhere for the weekend up the road 50 miles to a location that I knew I would be entertained.
Internet was difficult to connect to, took a very long time.
All of the breakfast wasn't ready on time, each morning the hot food items were late 10-20 min.
Otherwise the location was good, Cracker Barrel, Five Guys,
Applebee's, Wendy's, 7 to 11, all within walking distance, only a 1 mile to a mall and lots of food choices.
Personnel was couterous, rooms clean.
November 25, 2013
Rated 5.0 out of 5.0 by Larrythewaterguy Fast, Friendly service
Nice staff, clean rooms, fast front desk service, good breakfast selection.
November 18, 2013
Rated 5.0 out of 5.0 by damongc great for the value this time
Last time started a bit rough this time much better thanks for a great stay.
November 16, 2013
Rated 5.0 out of 5.0 by Peg038 Excellent customer service
I was late getting in and was greeted by A friendly smile and warm reception. In a few short minutes I was in a nice,clean, comfortable room where I rested so well. I will be traveling in your area again soon and I will be staying at your location. Thanks Sandy for making my stay a wonderful one.
November 9, 2013
Rated 4.0 out of 5.0 by pinetime good location
i drive my parents to lakeland from pa. every fall and fly home and then in the spring fly down and drive them back. i always stay here since they opened a few years ago it was a country inn and suites, now a holiday inn express, its still nice clean great staff, but my only gripe is they used to have alot of good stations on tv, now its all sports, sports and more sports, big turnoff i used to watch home shopping channels, now gone, i might be finding a new hotel this spring.
November 7, 2013
Rated 3.0 out of 5.0 by sdquerry Room did not cool down properly
The room was clean. The staff was friendly.
The AC in the room did not cool the room down to a comfortable temperature. I informed the front desk and they put a service ticket in so that the AC would run continuously. The AC did run continuosuly but failed to cool the room down. This made sleeping uncomfrotable. I couldn't imagine stayin there when the heat and humidity of Florida was at its peak.
November 7, 2013
Rated 5.0 out of 5.0 by HeatherY A great experience!
My family stayed here the night before the state cross country meet. We were given a great team rate which included breakfast. Upon arrival, I was greeted with a smile and was told they would have breakfast out an hour early to assure all runners would be fed in time for the meet. I then did a workout in the gym and was waved at by staff during my run. I was impressed by the friendliness of the staff. I requested extra shampoo and conditioner from the front desk and was given more immediately. I requested a roll away bed and received it within 10 minutes. I found the gym to be in complete working order and found it to be very clean(a rare find in hotels). In the morning, Stephanie greeted me at 5 am with a friendly face and an invitation to bring the team for breakfast and fresh coffee. She went out of her way to have a great breakfast ready for everyone over an hour before the usual time. The breakfast choices were very impressive and her efforts were greatly appreciated. The team and my family really enjoyed our stay and would recommend this hotel to others. We will definitely stay here again. Thank you to Stephanie and the rest of the hotel staff!
November 5, 2013
Rated 3.0 out of 5.0 by Snook66 Average at Best
Staff was above average. My first test of a Holiday Inn Express so was not sure what to expect. Glad to have tried it but will stay at competitor's inn. Breakfast as noted by other travelers was not even marginal - dried omelet of some sort and dry ham similar to shoe leather. No fruit except brown banana (one); when queried the attendant said Holiday Inn only allowed bananas for their fruit and no, they had run out of additional bananas. Coffee was quite good. On a little matter, there was no toilet dispenser in our room and the sink vanity was clearly not finished.
October 24, 2013