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Rated 4.5 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Excellent service Always welcomed with a smile, the associates go out of their way to make me feel at home. December 8, 2014
Rated 5.0 out of 5.0 by Attentive staff, great room This Holiday Inn Express was so comfortable. I will definitely use them again. Staff was attentive and available and room was just what I wanted. December 4, 2014
Rated 5.0 out of 5.0 by thanksgiving thank the staff for a great job at taking care of your guest's at this location. December 1, 2014
Rated 5.0 out of 5.0 by great place to stay Always has been a great place to stay when in the area visiting family. Very convenient location. December 1, 2014
Rated 5.0 out of 5.0 by good service too much money for what the hotel is . it is in convinient location , but the cost is too much . good people at friont desk , good free breakfast , but it is pricy ...come on it is at holiday inn... December 1, 2014
Rated 4.0 out of 5.0 by Great Staff We stayed for 15 nights! The front counter staff was wonderful! We would stay here again. The only negative comments are: *The prox cards are awful. We had problems the whole time and the front desk kept trying to resolve the issue. Though they said it was because we had card by our iphone, or computer etc. We were not the only ones with the issue and we have stayed at 2 Holiday Inn Express since, no issues with their cards even though I carried it right next to my phone. I'm thinking they need to change batteries or get a new programmer? This by far was the most annoying issue as we couldn't get into our room a lot! *The maid needs to vacuum the rooms more. We went almost the whole time with no vacuuming and I think this is normal as she didn't even have a vacuum on the cart when she cleaned rooms.... *They don't sanitize the jetted tub. When you get black flakes first time you use it, ya know it's not been done. We didn't use the jets because of that. *Their breakfast food is a bit rough. Some stuff outdated. But this is Holiday Express, they are all pretty much the same. By the amount they throw away everyday you would think they could come up with a better selection. All in all it was clean, updated, staff friendly. We will stay again here. November 28, 2014
Rated 5.0 out of 5.0 by Great Hotel at a Better Price! It is a pleasure staying here, the rooms are clean, new sheets, new TVs in the rooms, comfy bed, comfy pillows, hot coffee in the morning and a good variety for breakfast... Convenient location and very friendly staff! The lady who takes care of the breakfast area was very attentive and on top of everything, she made sure nothing was missing! Thanks! I'll be staying here next time I come to Lakeland... November 23, 2014
Rated 1.0 out of 5.0 by horrible stay I recommend no one stay here! The women at tge front desk are very rude. Was charged for smoking in the room and I never did. The whole floor smelled like smoke and they charged me. Do not stay there! November 22, 2014
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