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Rated 4.5 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Very polite and helpful staff. Everyone at this hotel was extremely polite and helpful. We are relocating to the Lakeland area for work and they pointed us in the right direction for storage units, hotels, realtors, etc. In addition, not only did they hold our room for us, due to our late arrival (3:00 the next morning), they had our room ready so all we had to do was park the truck and trailer, grab the key, and go to bed. And all through the stay, they were most helpful with any questions, directions, or advice. October 16, 2014
Rated 5.0 out of 5.0 by Super! Lovely room, wonderful friendly staff, great sleeping. I will definitely be returning. October 15, 2014
Rated 4.0 out of 5.0 by Good stay Hotel seemed newer with a nice covered swimming pool. Will stay again. October 14, 2014
Rated 5.0 out of 5.0 by Great staff I always appreciate great staff. this place was comfortable and friendly staff. Great combo October 13, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean in Lakeland FL Great staff, new building , breakfast nicely done, all made for a very good stay. We had stayed at another hotel nearby, this was a step up and we enjoyed it. October 12, 2014
Rated 5.0 out of 5.0 by Very comfortable beds and great staff. The staff were very helpful and everything was so nice and clean, and I would recomend this place to anyone.. Great breakfasts also.. October 12, 2014
Rated 5.0 out of 5.0 by quiet and comfortable i had a great experience. the staff was friendly and helpful. i will be staying here again. October 10, 2014
Rated 3.0 out of 5.0 by it was ok way too much noise. Not the best breakfast. Bathroom was dated AC was leaking all night long for days! October 7, 2014
Rated 5.0 out of 5.0 by Bigtlatt My stay at the Holiday Inn and Suites was awesome and the only place I will stay. Yep! October 1, 2014
Rated 5.0 out of 5.0 by Nice hotel. Recommend highly Was there for group travel purposes. We had 11 rooms and there were no issues. We all were happy with our stay. I would recommend this hotel highly. September 18, 2014
Rated 5.0 out of 5.0 by Great rooms and excellent service I stay at this hotel every other week. I love the rooms and the services is amazing. The only problem I ever had is connecting to the internet. September 17, 2014
Rated 5.0 out of 5.0 by Great place to stay. Everyone is so friendly and makes my stay pleasant. I travel for business and am at the hotel weekly. September 15, 2014
Rated 4.0 out of 5.0 Good place to stop for the night Room clean, in good condition, bed comfortable. Quiet place. Not a lot of choice to eat at around hotel but adaquate. September 11, 2014
Rated 4.0 out of 5.0 by Grat personable staff The staff remembers me by name since I stay there very often while in area on business. September 7, 2014
Rated 4.0 out of 5.0 by Will come again. Nice property , good location. Clean. I will return next time down to this area and do recommend it to others. Close to restraunts and convenience store and gas. Pretty decent pool too. September 6, 2014
Rated 5.0 out of 5.0 by Staff The staff were all friendly and went out of their way to please me and other guest I traveled with. September 4, 2014
Rated 5.0 out of 5.0 by Outstanding service, courtesy and cleanliness My overall experience at this hotel was outstanding. Sandra was extremely courteous and helpful at the reception desk. The staff in general worked as a team to accomodate my needs. The lady at the breakfast area needs a special commendation for her methodical and impeccable cleanliness and overall courtesy. I strongly recommend this hotel. September 3, 2014
Rated 4.0 out of 5.0 by Great Staff The stay was great except for the kids running up and down the hall throwing ice at the doors in the evening. I asked them to stop and they did not. I called the front desk. My room was by the elevator. In the morning there were about 6-8 kids in the hallway on the floor yelling and screaming early in the morning. Kids were very disrespectful. August 28, 2014
Rated 5.0 out of 5.0 by Clean and firendly Very clean facility, goo breakfast and friendly staff. Beer/wine and snacks happy hours is also a big plus. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows, very clean I travel to this area at least once a month and always stay in this hotel, the hotel is clean and I love the pillows. August 24, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL - LOCATION Location of hotel is staff and convenient. Staff were VERY helpful. I will stay at this Hotel again. Several Restaurants are within walking distance. August 23, 2014
Rated 4.0 out of 5.0 by pillows The pillows were obviously well used. Perhaps they could be change more frequently. August 22, 2014
Rated 5.0 out of 5.0 by fine hotel friendly staff excellant location easy access friendly staff also room avsailabilty we need at least 15 rooms for our girls soccer tean August 21, 2014
Rated 5.0 out of 5.0 by Perfect Location This is our favorite hotel in the area. Perfect when visiting friends in the area but also great location in relation to Tampa and Orlando. Safe, quiet and convenient. Staff are ALWAYS cheerful and helpful. Especially appreciate Sondra and Aly. YES We will stay at this property in the future and usually seek Holiday Inn Express when traveling in other areas because of our experiences in this property. August 21, 2014
Rated 5.0 out of 5.0 by Good Breakfast The breakfast was excellent, the dining area was very clean. I have stayed at many Holiday Inns before, but this was the best as far as the breakfast goes. Charlene does an excellent job. August 19, 2014
Rated 5.0 out of 5.0 by Great Night Great hotel. With my rewards card I was updated to a suite for same charge as a double bed room. This was great as we had our 6 year old daughter with us and my husband was able to stay up later on sofa and watch the extra tv we had. Great night stay. August 17, 2014
Rated 5.0 out of 5.0 by Great Business Stop Excellent Hotel, great value, nice rooms, easy access August 15, 2014
Rated 5.0 out of 5.0 by An excellent experience! We actually stayed from July 3, 2014 through July 6, 2014. The room was clean, the balcony was lovely, and the staff was very helpful, friendly and attentive. In particular, the desk staff was extremely helpful with everything we needed. IN the lounge area where breakfast was served, Ms. Charlene W. was an absolute pleasure. My significant other who traveled with me has a gluten allergy and Ms. Charlene went out of her way to help us find safe and appropriate food in the fabulous breakfast buffet! Not only was she helpful but she was also very kind and didn't mind answering our questions about the area and where we were going. Starting off every day of our short vacation under her care guaranteed that we walked out the door with a smile! Thank you very much for another wonderful HI experience! We'll be back! August 14, 2014
Rated 5.0 out of 5.0 by Extended Stay Housekeeping staff were excellent. I requested that my room be cleaned early in the morning since I was working nights. They were prompt every morning and my room was very clean. Other staff were helpful and pleasant. Yes, I would stay there again. August 11, 2014
Rated 4.0 out of 5.0 by comfortable stay We stayed here 8/6 to 8/8/14 to go to Lego land. The hotel is in a great location with plenty of restaurants around it and a big mall about 3 miles up the road on the I-4 heading west. The staff was great and very friendly. The hotel and room was very clean and we felt comfortable. But nothing is perfect so here are two minor correctable things the hotel can work on. The front entrance to each side is the smoking area for smokers. This is a problem because the hotel is non smoking and who wants to arrive at the hotel and smell smoke like we did as we are unloading luggage. Non smokers like myself do not appreciate it. Plus the smokers threw there cigarette butts all over the ground and it looks dirty. Plus you have people hanging out in front of the hotel smoking and drinking beer (Contractors who were staying there) just does not look good. If they moved that area to the back of the hotel it would resolve the problem and make it look better. The second is the lack of attention to the pool area. It needs to be power washed daily and cleaned. There were so many dead bugs on the surface water of the pool it was blaahhh. Clean the pool a few times a day and it could be resolved this is Florida. I live in Florida and my pool can get that way but with a little attention you can keep it clean. Overall good experience and would stay here again but I hope they resolve those 2 issues immediately. I would recommend the hotel to others. August 9, 2014
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