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Rated 4.6 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by vacation Very nice stay .Hotel was clean and staff was helpful April 14, 2015
Rated 5.0 out of 5.0 by Our preferred location to stay in Lakeland We come down to Lakeland every March to watch the Detroit TIgers during spring training, and we have been staying at this HIE since the first year it opened. We came down twice this spring and stayed here on both occasions. The staff are super friendly and always cheerful and accommodating. The breakfast bar is always clean and replenished long before anything runs out; the lady running that works hard to make sure everything runs smoothly and keeps all well stocked. My only suggested improvement would be to have a little more choice of entrees....ie perhaps have French toast available and some kind of potatoes (home fries, or hash browns). We happened to catch cheese omelets almost every day (is served on Tues, Thurs, and weekends), but the meat selection alternated from ham to sausage patties....possibly different on other days, tho. Plenty of parking, safe area, easy access to Interstate, and restaurants nearby. My one improvement/suggestion would be to have a shuttle service to transport guests to and from Joker Marchant stadium to alleviate dealing with parking; my wife likes to arrive at game time, while I like to get there early and watch batting practice, and a shuttle would solve all that.....as a HIE in St Petersburg does for the Rays games. Great camaraderie with the guests and staff during our stays here. Rooms always comfortable and well maintained. Plan to continue making this our home away from home during spring trainings in the future. April 9, 2015
Rated 5.0 out of 5.0 by Exceptional Breakfast Bar We stayed here overnight before heading to Legoland. It is about 30 minutes to Legoland. The hotel is lovely and modern. It is very clean. Staff members are very friendly and customer service oriented. The room was very spacious and the beds were comfortable. Check in and check out were very easy to navigate. This is what travel should be like everywhere! April 9, 2015
Rated 5.0 out of 5.0 by Great Staff I had to stay at the hotel for a week due to some plumbing work that was being done at my house and I have to say that the staff was very friendly and pleasant, especially Mgr Sandra. She was very courteous and understanding to the situation that I was going through and made sure that my stay was very comfortable and satisfactory. I really enjoyed my stay and the rooms where nice and clean. I will stay again and will absolutely recommend to others, thanks to Sandra and Monique. April 6, 2015
Rated 4.0 out of 5.0 by HIE Lakeland FL Excellent stay no issues. close to meeting location. close to dining. April 4, 2015
Rated 5.0 out of 5.0 by great place to stay hotel staff remembered me from prior stays, always stay on a tuesday night enjoy the manager hospitality hour, the only thing is the a/c units do make a fan sound that can't be fixed as most hotels have these under window type units, I prefer the more quiet remote ac control, I just turned off the fan cycle at night when sleeping the temp in room was ok, but most people would not care. great place to stay in lakeland April 4, 2015
Rated 5.0 out of 5.0 by great place to stay Stayed 2 nights March 2015 when in Lakeland for Tigers spring training (5 minutes from ballpark). Excellent hotel would recommend to all to consider. Spotlessly clean, great breakfast, friendly staff, even happened to be there nights offering free happy hour drinks and snacks. April 3, 2015
Rated 5.0 out of 5.0 by Recommend I love how the outlets are on top of the desk, I wish they would do the same for the nightstands. The hotel had real size pillows. The staff was very nice, friendly. Love the cookies in the afternoon. Only downfall is being in a roadside room, the noise from I-4 and the roadway was bad at night. The 2nd night we learned to keep the fan running all night to drown out the noise. April 2, 2015
  • 2015-04-17T12:39:13.083-05:00
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