Rated 4.3 out of 5 by 185
Rated 5.0 out of 5.0 by maudieb1 Home away from home
The staff were so welcoming that my prolonged stay made me feel that this was my home away from home. The staff were excellent, especially Kayla who was the front desk employee who welcomed me when I checked in. She was warm and welcoming and went out of her way to make sure that I all of my needs were met.
March 30, 2015
Rated 5.0 out of 5.0 by getzdone MONICA WAS SUPER!!!
My son and I were running late and the breakfast bar was already past closing. Monica saw that we were trying to just get a piece of toast and a beverage. Monica asked if we were hungry and offered to keep things going so that we could have a full breakfast. As we loaded some plates and she started her closing, she also continued to get us items that had already been put away and made sure we had everything we needed and that it was hot and fresh! YOU CAN'T MAKE PEOPLE DO THESE KINDS OF THINGS, THEY HAVE TO WANT TO BE OF SERVICE AND ENJOY SEEING PEOPLE HAPPY! It might seem simple, but she could have just as easily apologized for the bar being closed and sent us on her way.
WE WILL BE BACK BECAUSE OF THE HOSPITALITY AND CARING ATTITUDE OF MONICA!
March 28, 2015
Rated 5.0 out of 5.0 by traveldog29 Great service but a touch too expensive
Having gotten in late in the night and out early, I couldn't enjoy too many things about this hotel. But didn't have a reason to complain.
March 27, 2015
Rated 3.0 out of 5.0 by cris20mike Great Services but uncomforable bed
Beautiful place with a helpful great staff. Clean rooms
March 26, 2015
Rated 5.0 out of 5.0 by CFR0404 Good Service
The entire stay was wonderful. The staff was friendly. The rooms and common areas were clean and the bed was comfy! I thought the price was a little steep but that's is understandable for a new hotel. I wasn't interested in staying further away so I paid the price. Convenience has a price. But all and all I would stay here again! THANKS!
March 17, 2015
Rated 5.0 out of 5.0 by chap 60 Great service
We were in town for a wedding and our stay was very comfortable and staff very courteous and helpful.
March 6, 2015
Rated 5.0 out of 5.0 by Sarota comfordable bed and greatservice
I really enjoyed my stay at the HI Express Lakeway from the room to the breakfast to the front desk. Jessica was the most professional, helpful and has great attitude.
March 5, 2015
Rated 5.0 out of 5.0 by Rooney10 Best front staff
I travel and am a member of all the major chains. I could stay down the street where I am Platinum on a different company. I stay at the Lakeway Holiday inn express simply because of how the staff treats me and my daughters. I am there every other week and am looking forward to next stay...
March 5, 2015