Rated 4.1 out of 5 by 112
Rated 5.0 out of 5.0 by tryingtexas Lovely Stay in Lakeway
Our visit was a bit hectic and rushed, but the hotel was inviting, tastefully decorated and felt calming. Our room was spacious and exceeded our expectations. Holiday Inn has sure improved since I was a kid. Great place to stay! I would definitely stay there again.
August 13, 2014
Rated 5.0 out of 5.0 by Gparents13 Grandparents weekend
We had the most enjoyable time with our grandaughter at the hotel!
August 12, 2014
Rated 3.0 out of 5.0 by Traveler !23 Comfortable bed and great breakfast
Holiday Inn Express always has comfortable beds and a great breakfast selection. We have always found them to be very clean as well.
August 12, 2014
Rated 4.0 out of 5.0 by Paulg14 Great Staff, Location and Facilities
All was good with the exception of the mattress cover on my particular bed. Shower also took a long time to get warm. Still overall, good experience
August 10, 2014
Rated 5.0 out of 5.0 by Loves the Lake Fantastic Staff!
Excellent staff!!! I can't express enough how great every encounter I had with people at the front desk was. They had an answer for every question I had. Pool was amazing from the hot tub to their private cabanas with TVs in them. Everyone was always smiling and that says a lot about a place where people work. Great job Holiday Inn Express team!!
P.S. The breakfast person always seemed to be busy, but she handled it like a champion.
August 7, 2014
Rated 5.0 out of 5.0 by stockdiva Fresh and new
Brand new hotel in Lakeway. Staying on the lake and drinking? Don't drive back to Austin. Instead stay in Lakeway. Its a long drive back to Austin from the lake. This hotel is new, bright and comfortable. You will have access to restaurants and nice, comfy beds.
July 30, 2014
Rated 4.0 out of 5.0 by RobertC777 Great service and comfortable hotel
The staff, including all employees, are very nice and service oriented. Nathan, Gary and Andrew have provided special attention to my needs while at the hotel and others including the lady responsible for breakfast and the cleaning ladies go out of their way to provide excellent service.
July 30, 2014
Rated 5.0 out of 5.0 by loriec Managers Very Accommodating!
A large group of us were traveling to Lakeway for our Mother's Memorial Service and needed someplace to stay. Found this hotel online and the reviews were good, so the entire group booked rooms here. One person in our group suffered a medical emergency and were not able to attend. They had prepaid for their room and I called and spoke with Nathaniel about this problem. Nathaniel was very sympathetic and willing to work with us on this matter. Upon checking in Nathaniel & Gregg were working the desk and were both very friendly & helpful during our entire 3 day stay. We had a suite and with 3 adults in the room the suite added that extra space that we needed. It was also nice to have a bar sink and refrigerator.
The staff graciously allowed us to use the front lobby area for our family meeting/gathering place. This is the same space that the morning breakfast is served. The Free breakfast was another added perk of staying here and there were enough choices to make everyone happy. We used the pool area and my 2 suggestions would be to get larger towels and add a couple of umbrellas. It was 100 degrees and a little bit of shade would have been nice.
I would highly recommend staying at this hotel. I felt that the front desk staff went above and beyond the call of duty!
July 29, 2014