Rated 4.3 out of 5 by 234
Rated 3.0 out of 5.0 by Kait2 Basic Stay
Front desk doesn't respond unless you go down but clean rooms and comfortable beds and nice TVs
August 26, 2015
Rated 5.0 out of 5.0 by Lake TGravis 1983 Comfortable and great location.
I would stay here again. Clean Rooms, staff helpful and friendly, great location.
August 19, 2015
Rated 4.0 out of 5.0 by HoustonTraveler999 work visit
hotel offered a completely adequate location for staying for work; good marks for being quiet
August 16, 2015
Rated 5.0 out of 5.0 by jodt Front dest customer service was exceptional.
check-in was easy and efficient.
Check-out was easy and efficient.
Front desk staff greeted guests upon arrival to the hotel each time entering the front door.
August 10, 2015
Rated 5.0 out of 5.0 by Louie65 National Sales Mgr
I was very pleased ,
Since I travel all over the US, I would be able to recognize Quality.
August 10, 2015
Rated 5.0 out of 5.0 by hcook2 Pool Area
Wonderful out door area, including the cabanas which was a very nice touch. The Hotel had a beautiful pool as well.
August 8, 2015
Rated 5.0 out of 5.0 by VJNW Just one hic-cup
We did not receive the suite we booked on-line which resulted in one of my family members having to sleep on the floor. However, the GM apologized and refunded a large portion of the cost of the room.
All else was great.
August 7, 2015
Rated 4.0 out of 5.0 by drknow Bad back?? Avoid this location
What is sad about this experience is that the actual hotel and staff were incredible, as is always the case in Holiday Inn Express in my experience. What wasn't good was the bed... .incredibly hard. The worse I have had in years. The whole reason I stick with Holiday Inn Express was because of the mattress and pillow quality. This breaks that faith and I will think twice next time.
Other than that, the location was incredible... really nice and quiet... and the staff is great! They are very attentive and caring.
It was just the bed that was a deal breaker for me...
August 6, 2015