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Rated 4.3 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and outstanding staff/service The members of the hotel staff were very courtesy and caring made a big impact on my stay at Holiday Inn Express and Suites. The room were comfortable, clean and very large. Over all my stay were very great and I didn't have any bad experience with Holiday Inn Express and Suites. February 6, 2016
Rated 5.0 out of 5.0 by Almost like home My visit was for the difficult task of getting Mom into hospice. The staff knew the reason for my visit and bent over backwards to make my evenings comfortable and relaxing. They put me in a great room away from the crowd and made sure I had everything I needed. They even loaned me a bottle opener for an evening cocktail. This location is also located across the street from a great Mexican restaurant that makes sure guests of the hotel are well taken care of and will pack a great carry out meal. Room has a refrigerator and microwave for those evening when you want to eat in your room. All the comforts of home. January 29, 2016
Rated 5.0 out of 5.0 by excellent well worth the money and comfort. would recommend this hotel to all my friends and relatives January 24, 2016
Rated 3.0 out of 5.0 by great staff nice staff, nice, clean room, but bed was way to firm...lots of upstairs noise....price was a bit high for the room. Breakfast was ok...sausage was cheap brand, bacon was very greasy, selection was limited. January 20, 2016
Rated 4.0 out of 5.0 by bed hard, great service, mildew in shower overall very pleased with my stay shower and bed were my only complaints January 20, 2016
Rated 5.0 out of 5.0 by Great quality for the price, Service with a smile The staff was very efficient and provided quality service with a smile. From the front desk to the woman who cleaned our room, everyone was eager to make our stay comfortable. I will recommend this hotel to my friends who will be visiting the Lakeway area soon. This facility is clean, comfortable, and fairly priced. It offers the amenities of much more expensive hotels. I will continue to book rooms at Holiday Inn Express/Lakeway in the future December 29, 2015
Rated 5.0 out of 5.0 by Rest and Relaxation Great place to stay to enjoy the views. Helpful and knowledge staff. December 29, 2015
Rated 4.0 out of 5.0 by Saturday night stay Overall great stay. Room was pricey, about $40-50 more than I was hoping to pay. When I got to breakfast, the previous guests had cleaned out all the bacon and sausage, so had to alert the desk staff - who jumped right on it - to add more in. Coffee and orange juice had been watered down to the point of being undrinkable. I recommend that staff make two kinds of coffee: one marked strong, one marked regular. Mid westerners, who drink it all day and drink it black, prefer weak coffee. Southern types prefer it Louisiana style - rich and very strong with cream or half and half and sugared. What they had was weak Midwestern coffee. It was like they used half the coffee recommended and twice the water. Same with the juice; except there the ratio seemed to be four times the water recommended. Front desk staff was very friendly, and helpful, December 17, 2015
  • 2016-02-09 T15:21:13.818-06:00
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