Rated 3.9 out of 5 by 78
Rated 4.0 out of 5.0 by apsh Beautiful hotel, but problems with the pool
The lobby and rooms are very nice. We enjoyed our stay, but would want to make sure that the pool was OK before we booked again. The breakfast was heavy on the carbs, but otherwise good. Staff were polite and helpful.
July 18, 2014
Rated 5.0 out of 5.0 by gdorta A great stay, great value. Spotless Holiday Inn Express
This is our second stay at this hotel due to Youth Baseball tournaments in the area. The hotel is clean, modern and has an updated look. The breakfast is very good, great selection. Cookies in the afternoon. The rooms are very clean & comfortable. The kids enjoyed the pool. The staff is very professional and helpful. We will continue to stay there. Great location off I-5.
July 16, 2014
Rated 3.0 out of 5.0 by sportBB Maintenance
My TV did not work and the maintence man replaced it quickly. GREAT JOB.
Other Service was not as good as in the past.
I was there for two of my three nights as reward nights for past recent visits, but I was not made to feel like that was important.
Room was clean when I arrived ...it was quiet on the one room down stairs, but the room on the 4th flor facing Denny's was NOISY and it started at 5 am.
House keeping attendant was very nice, they had missed my room, but when I called the desk at 3:30 she came quickly. Business center computers not the best.
Overall ok, but last summer this hotel was an amazing stay. Not sure what has changed.
July 13, 2014
Rated 5.0 out of 5.0 by sammy7332 Easy to find.
Just off of I-5 and very easy to locate no matter which direction you are traveling.
July 12, 2014
Rated 5.0 out of 5.0 by Snoclimber Improve the microwave breakfast please!
Breakfast is like all Hol. INN exp..just OK. To get an idea of a way better breakfast look at the Best (opps I am told here not to put a competitors name in this so I wont use the word "western" here) Plus in Kennewick WA. It isnt much different just a touch better. The Manager there is always on the breakfast floor greeting guests. Multiple hot sauces to pick from. The pre packaged egg products at HI express are something that a person really would be dissapointed in if they were paying out of pocket for that. I would rather pay 3-4.00 more to have a better quality breakfast. I understasnd that it is a HI Corporate thing but it is only average at best and Holiday Inn Exp should step up and do it better!
July 12, 2014
Rated 5.0 out of 5.0 by Teke overall a great experience
Convenient location with a quiet and safe facility
July 11, 2014
Rated 5.0 out of 5.0 by snook540 Last minute
Excellent property. Great staff. Great value for the price
July 5, 2014
Rated 5.0 out of 5.0 by Snoggle best holiday inn express!
This is the best HIE I've ever stayed at, and I've stayed at 20-30 different HIEs across multiple states. Superfast internet, hot pool and spa, hot breakfast and freshly baked cookies in the evening. Everything was perfect.
July 5, 2014