Rated 4.2 out of 5 by 325
Rated 5.0 out of 5.0 by Highrock As I have come to expect of Holiday Inn Express Hotels!
This hotel is easy to find, close to many restaurants and shopping, and strives to maintain the fine reputation of this hotel chain. The hotel was doing some renovations and they were being done in a manner that did not interrupt the quality of the stay. I travel across the U.S. and stay at this hotel chain if at all possible. This particular hotel met the high standards of guest comfort and care. Because of my frequent travel, I find it very comforting to know what to expect when I stay at a hotel. Because Holiday Inn Express values feedback, I always feel confident that the positives and negatives of any experience will be valued.
January 31, 2016
Rated 4.0 out of 5.0 by Kaczka Koraldanser
Staff were very informative about dining choices in the area.
January 18, 2016
Rated 5.0 out of 5.0 by fjr2016 Perfect for Madigan Hospital
This hotel is easily accessed from I-5 and is super close to the hospital. Staff were helpful and friendly. Hotel was very clean. Major plus for me was the indoor pool/hot tub being open 24 hours!
Felt very safe travelling as a single female.
Nice choices for breakfast.
I did forget to get a receipt on checkout, but the staff quicly emailed me one.
January 14, 2016
Rated 5.0 out of 5.0 by Kathair Made our Granddaughters stay here PERFECT!!!!
As soon as you walk in the door, the staff greets you nicely and are genuinely glad to see you. Always so clean and new smelling and new looking. Rooms immaculate. This particular Holiday Inn Express is so close to everything. This time we came with our granddaughter (who LOVED the pool) and took her to Point Defiance Zoo Lights and to Joint Base Lewis McCord for school clothes. Also, pick what you want to eat and you are just around the corner from whatever it is. We Love it here. My husband grew up in Lakewood, and is so very happy to have this wonderful place to stay when we need to visit or play. :)
January 6, 2016
Rated 5.0 out of 5.0 by MBOG Great Hotel
This was a great hotel and great value. Located right off the I5. Very new and clean. You wont be disappointed.
January 4, 2016
Rated 5.0 out of 5.0 by Biafra Great Hotel, Easy Access
Stayed here for several days over the Christmas holiday. Room was comfortable and quiet. The highlight was the staff. They were able to help with several tasks, including faxing items, making a copy of a document, printing directions, recommending restaurants, and giving us an overall view of the area.
The breakfast was good, but it appeared that on a couple of days the one person working was overwhelmed, and some of the items ran out before they could be restocked.
We could not get the room TV to work using the directions on the provided handout. We did finally get it to work, but had to fiddle with it.
I enjoyed my stay, and would stay there again anytime.
December 31, 2015
Rated 5.0 out of 5.0 by Lakesite Dweller Tacoma Stay
I travel over 100 nights a year and always leave reviews. It helps me decide where to stay when I read reviews. This Holiday Inn is one of the better ones I have stayed.
December 30, 2015
Rated 5.0 out of 5.0 by Lulu12 Great service
Fresh clean room and lobby. Fantastic greeting by the front desk person. Made my mom feel welcomed. Thank you!!
December 28, 2015