Rated 4.3 out of 5 by 389
Rated 4.0 out of 5.0 by mike/chris loved the spa tub
our reason for staying was the pool and spa tub the room was good the food looked better than it tasted. we did enjoy the pool and tub so i would say the experience was good but i would try a nicer location
June 22, 2016
Rated 5.0 out of 5.0 by big_wheels Better than expected
The stay was excellent, on par with some 5 star hotels. I enjoyed the stay and would do it again in the future.
June 20, 2016
Rated 5.0 out of 5.0 by Danny Y Great Stay at a Great Hotel
I was very impressed with the cleanliness, hospitality and overall excellent service of Holiday Inn Express.
June 17, 2016
Rated 4.0 out of 5.0 by Yonkinator Great Front Desk People But Noisy Room
First off, let me give kudos to the young lady working the front desk on 6/9 at 10:00 AM.. I had driven in from Yakima, WA and arrived way earlier than I thought traffic would allow. She bent over backwards trying everything to get a room available for me even though check-in wasn't until much later and they had been completely full the previous night. I had a meeting at 1:30 but decided to relax in the lobby and have coffee until then. She kept checking on me and apologizing even though it was me that had arrived early. She was finally able to get me in a room around lunch time. I only stayed one night since I had to be in Alaska the next day for more business and didn't use much of the facility but I was impressed with almost everything. However, the noise off the I-5 was terrible. For the first time in all my travels, I had to use earplugs to get to sleep. This is the reason for my assessment of sleep quality - average.
June 16, 2016
Rated 2.0 out of 5.0 by Patrick321 Nice hotel with some hiccups
Nice hotel with some hiccups. Nice location, room is clean and quiet. Breakfast is well prepared with your expected items, although the room itself feels outdated. My Platinum suite was nice, although did not have a separate seating area or upgraded bathroom. I may try other hotels in the area.
June 11, 2016
Rated 5.0 out of 5.0 by WhyCantIReuseMyNickname Great Customer Service
This is a super comfortable hotel. Close to where I needed to be. I would like to make a call out to Shenelle at the front desk. I was able to get an earlier flight into Seattle and stopped by the hotel in hopes I would be able to check in early and catch a nap before I met up with family. Even though my room wasn't ready, Shenelle called me as soon as it was - less than 15 minutes later (I hadn't even pulled out of the parking lot yet). Shenelle also made sure I had a list of restaurants close by. The great customer service will ensure I stay here again.
June 9, 2016
Rated 4.0 out of 5.0 by none98765 Tacoma
This hotel was actually pretty good, but not compared to other IHG hotels. The neighborhood seemed to be less desirable and the cleanliness, especially the hot tub was below the standards of other Holiday Inn Express'
June 7, 2016
Rated 5.0 out of 5.0 by TeresaDLC Pleasant and restful stay
Great place to stay. Nice comfortable rooms and this is a fairly new facility. Great staff. Super breakfast (shout out to the very responsive ladies that stocked that bacon and made sure I stayed happy!) Good value for the price and the room was spacious. Loved that the room could be darkened so falling asleep was easy. Definitely will come back and stay again. Thank you so much, Lakewood Holiday Inn folks!
June 2, 2016