Rated 4.3 out of 5 by 39
Rated 5.0 out of 5.0 by tonajeanne Clean, comfortable and great staff
We stopped here on our way from Texas to Wyoming and on the way back because we were so pleased with the room. It was clean, the beds were comfortable and the noise levels were not a problem because we couldn't hear anything other then the TV in our room. The comp. breakfast was very good and it saves you the time from having to stop somewhere to eat. I would definitely recommend this Holiday Inn Express to everyone. Thanks for your hospitality.
Tom & Jeanne F.
September 21, 2013
Rated 3.0 out of 5.0 by Flyfisherman Nice clean room but service was less than adequate
We checked in late after a full day and then a 6 hour drive. Just wanted to relax and watch the news and check the weather for our final destination. Beds were comfortable, but our TV had no sound. I called the desk and they told me to push a couple different buttons. That didn't work. I called back. They told me to unplug and replug all connections. That took much effort and both of us holding devices and reconnecting wires (We are 60+). We still had no sound. I called again and let the desk phone ring several times with no answer. No one ever called back to see if it worked. We gave up. On check out, we told the clerk about the TV issue and he stared blankly at us. No apology, no bill adjustment... nothing.....
This hotel was more expensive than others in the area, and we expected better for it. It is not worth the extra money because of the lack of service. There was also no way to make the fan run on the A/C unit continuously to drown out noise and keep air circulating, so if you need that, look elsewhere. You can find other hotels in town for less that would offer the same quality as this one. Save the extra money.
September 18, 2013
Rated 5.0 out of 5.0 by rayferr Great Stay!!!
What can a person say, It was one of the BEST We have stayed in. This is a Jewel in the Desert. and we travel to a different city every other day for 8 weeks at a time. A must stay in Southern Colorado.
September 6, 2013
Rated 5.0 out of 5.0 by 19Bill55 excellent customer service
I've stayed here many times. Maria is always a big help! if it wasn't for i wouldn't have gotten my computer to work on the wi-fi.
September 4, 2013
Rated 5.0 out of 5.0 by PastorMan great option
We've stayed in every motel in Lamar I think - this was a great room, great staff and good value. I'd recommend it.
September 2, 2013
Rated 5.0 out of 5.0 by Mm69 Lamar HIEX
everything is usually about the same at each HI Express. As usual the staff can make the difference and the staff here was excellent. It would be nice to have prepared grapefruit and oranges at the breakfast bar.
August 27, 2013
Rated 5.0 out of 5.0 by Menona "Just like Home"
Great Customer Service and Rooms are very clean and the bed was very comfortable. If you stay in Lamar Colorado this is the place to stay.
August 14, 2013
Rated 5.0 out of 5.0 by CvilleTraveler Very nice, restful room
We were very pleased with everything about this facility from the friendliness of the staff to the comfort and quiet of our room. I must comment, though, that I would have appreciated a higher toilet, as would many of your customers in my age group. .
August 7, 2013
Rated 4.0 out of 5.0 by Funnybear Comfortable beds and new facility.
The hotel is right on the edge of town on hwy 160. Located near many fast food restaurants, so picking up a meal after check in is easy and quick. The staff was friendly and professional and it was a relaxing stay on our long drive back home. We would stay again and recommend this hotel to our friends.
July 24, 2013
Rated 5.0 out of 5.0 by pigsfly comfortable bed and great service
We enjoyed our stay at this Holiday Express. It was clean and the king size bed was very comfortable. The breakfast was OK. The
night we were there the sky turned very black but we didn't experience a storm which we are thankful for. We would stay there again if we were passing through Lamar.
June 24, 2013
Rated 4.0 out of 5.0 by 2rusty Friendly front desk staff
Front desk provided great service with good attitudes and plenty of smiles.
June 24, 2013
Rated 4.0 out of 5.0 by ericaggie The best in Lamar
Cookies when you arrive, good restaurant recommendations and nice sized rooms welcomed us after a long day of driving. Breakfast was the usual--undrinkable coffee but a nice selection of hot breakfast choices. A bit disappointed that no yogurt was available.
The room was great, second floor near the parking lot for easy access and far from the noisy elevators and ice machine.
June 9, 2013
Rated 4.0 out of 5.0 by Todd35 Above and beyond
The staff was very nice and helpful. The rooms were clean and comfortable. The breakfast buffet was so very good.
The morning before the group I was with left (we were on 5 Harley's) your staff found us some old towels we could use to wipe down our bikes. Your staff definitely went above and beyond and it was very much appreciated!!
June 7, 2013
Rated 5.0 out of 5.0 by MollysMomArchitect Enjoyed Our Stay
My children loved the pool and the breakfast cafe. The room was very nice and we will definitely go back again. Thank you for a great stay!
June 6, 2013
Rated 5.0 out of 5.0 by ErnieG13emg2 Great Service and hospitality
We hadn't planned on staying here, but due to a snafu at the La Junta Holiday Inn Express we kept driving east to Lamar. Breanne was excellent and extremely helpful. I would recomment this hotel over the La Junta one any day!
May 23, 2013
Rated 5.0 out of 5.0 by chico63 Great service
The young ladies at the front desk were very friendly to my wife and I and really made us feel comfortable. You are fortunate to have them represent you. We were there because of a 50 year reunion in Holly,Co
May 9, 2013
Rated 5.0 out of 5.0 by GReid Wonderful place
Very satisfied with the motel. Only two downgrades-1) water is hard, needs softener. 2) breakfast needs to be warmer. Every thing else was great.
February 27, 2013
Rated 1.0 out of 5.0 by jokester326 very bad service from check in all the way up to manager
i checked in and it took about 45 minutes to check in due to they didn't know the system my bill was wrong and they were to fix it and emaill it and when i reseved it it was still wrong so on the next visit (the next week) i stayed at the hotel and ask for them to fix the the bill and they said they would and when i checked out that bill had all kinds of charges on it so i ask again for them to be fixed and it has been a week and i sent them an e mail two days ago and i called this morning and they said again it would be fixed to day so i clled this afternoon and ask if thay had them completed and the manager had left . this is getting to be a issue i have stayed at many halliday inn hotels in the last 7 years and this is the only one that made me want to change hotels.
February 27, 2013
Rated 5.0 out of 5.0 by Gekko Texas Boy
Good place to stay as a truck driver I like the large parking lot across the street. The staff is always very friendly. Good place to spend the night.
February 17, 2013
Rated 4.0 out of 5.0 by jeff888 Nicest place in Lamar, CO!!
New furniture & granite countertops - this place is luxury living for Lamar, Colorado!
February 8, 2013
Rated 3.0 out of 5.0 by Mike19 Pet problems
Another guest had a dog on the 3rd floor that barked quite a bit in the morning. Called the front desk and was informed there should not be any pets on the 3rd floor, pets were suppose to be in 1st floor rooms according to the front desk. Problem was not corrected as the dog was barking again the next morning. Having a dog barking and waking you up in the morning is not my idea of a quiet & peaceful stay.
January 31, 2013
Rated 5.0 out of 5.0 by ErnieG13 Good Hotel
I like this hotel. I plan on returning to this hotel. Everything was good. We were recognized as priotity club members and treated very well by the staff.
January 4, 2013
Rated 4.0 out of 5.0 by Nana2 Nice place to stay
A really great option to the older motels in Lamar. Friendly staff, good breakfast, clean room - that's pretty much all I require in a motel in Lamar!! We stay in this property a lot and like it.
January 3, 2013
Rated 4.0 out of 5.0 by tanger The Little Things Do Matter
The rating for "Service" would have been a 5 instead of 2 had a small, but important, item not been allowed to expire--Wi-Fi Availability. I stay at only locations with Wi-Fi service. Because I use it extensively, it's a burden and frustration when it's supposed to be available and isn't. On the last morning of my 4-night stay, it wasn't available when I needed it to plan my days route, to check winter weather conditions, to find local resources and to notify family and friends, by email, of my travel plans. When I notified the front desk to complain, the young man was very apologetic and explained that the password had expired overnight and could not be reset until the manager arrived. I agree this is a small item, but to many, it's an absolute necessity. For some it's required; therefore, there should never be a time when the Wi-Fi password expires without being reset immediately. I'm positive I'm not the only customer who was inconvenienced by not having Wi-Fi availability that morning. It was unfortunate that this small experience left a bad taste towards this location for an otherwise pleasant experience.
January 2, 2013
Rated 5.0 out of 5.0 by ritoman rito man
Much Better thanks!!
I appreciate the customer service, Much better this time Thanks
December 18, 2012
Rated 4.0 out of 5.0 by PGDG Comfortable beds
Nice place to stay. And a reasonable price. Only stayed 1 night, didn't eat breakfast.
December 10, 2012
Rated 1.0 out of 5.0 by ritoman Customer service was the worst I ever experience
I am a platinum member and stay with Holiday Inns all the time.
It started with the reservation that I made for 3 night, when I arrived they did not have record of it, then refuused to give me a corp. rate, then the next morning checked me out. / Still needing 2 more nights.
I wrote a note to the manager. I did get an appology letter.
No other compensation what so ever.
I am done with this location. Everytime I have stayed there, have had problems.
December 6, 2012
Rated 5.0 out of 5.0 by Jefe Very nice property
We are frequent visitors to the HIE in Lamar. The staff is exceptional, welcoming and even greets us by name now. It's the best motel in the area without a doubt.
November 29, 2012
Rated 2.0 out of 5.0 by Joe5580 Poor customer service
The desk employee was poor at customer service. No smile, no greeting, seemed too busy with whatever she was doing in the backroom to give any time to your guest. No upgrade! No bag of goodies! No thank you for Platinum. I guess I got used to the service of over 10 other Holiday Inns this year to lower myself to this standard. Pretty unexciting service! Not that great a room or property so I believe I will keep driving next time. Thanks for listening and no I am not satisfied and your guarantee was not met! Have a good day! Joe
November 20, 2012
Rated 5.0 out of 5.0 by max909 excellent staff
Needed help with two problems. The staff went out of their way to help. Pet accommodations ok. Breakfast ok. Room ok. Very convenient location, Close to downtown services. Excellent price for pets.
October 17, 2012