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Rated 4.3 out of 5 by 42 reviewers.
Rated 5.0 out of 5.0 by Excellent staff The staff was courteous and polite. The hotel was clean and well-kept. I was there most of a work week, and was able to sleep comfortably and awoke well rested. The air conditioner was quiet. That is worth the money, alone. October 8, 2013
Rated 2.0 out of 5.0 by poor online booking When there two other guests were turned away as their online reservations were no good. I reserved a handicapped room but was given the last remaining room that was not handicapped equipped. You guys need to communicate with the online site and let them know your inventory or stop using them all together. October 1, 2013
Rated 5.0 out of 5.0 by Great room and friendly staff I was very happy with the room which was spacious and well furnidhed--greaf bed! The staff was super friendly and helpful as well. It is hard to imagine a nicer place to stay in Lamar. September 24, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and great staff We stopped here on our way from Texas to Wyoming and on the way back because we were so pleased with the room. It was clean, the beds were comfortable and the noise levels were not a problem because we couldn't hear anything other then the TV in our room. The comp. breakfast was very good and it saves you the time from having to stop somewhere to eat. I would definitely recommend this Holiday Inn Express to everyone. Thanks for your hospitality. Tom & Jeanne F. September 21, 2013
Rated 3.0 out of 5.0 by Nice clean room but service was less than adequate We checked in late after a full day and then a 6 hour drive. Just wanted to relax and watch the news and check the weather for our final destination. Beds were comfortable, but our TV had no sound. I called the desk and they told me to push a couple different buttons. That didn't work. I called back. They told me to unplug and replug all connections. That took much effort and both of us holding devices and reconnecting wires (We are 60+). We still had no sound. I called again and let the desk phone ring several times with no answer. No one ever called back to see if it worked. We gave up. On check out, we told the clerk about the TV issue and he stared blankly at us. No apology, no bill adjustment... nothing..... This hotel was more expensive than others in the area, and we expected better for it. It is not worth the extra money because of the lack of service. There was also no way to make the fan run on the A/C unit continuously to drown out noise and keep air circulating, so if you need that, look elsewhere. You can find other hotels in town for less that would offer the same quality as this one. Save the extra money. September 18, 2013
Rated 5.0 out of 5.0 by Great Stay!!! What can a person say, It was one of the BEST We have stayed in. This is a Jewel in the Desert. and we travel to a different city every other day for 8 weeks at a time. A must stay in Southern Colorado. September 6, 2013
Rated 5.0 out of 5.0 by excellent customer service I've stayed here many times. Maria is always a big help! if it wasn't for i wouldn't have gotten my computer to work on the wi-fi. September 4, 2013
Rated 5.0 out of 5.0 by great option We've stayed in every motel in Lamar I think - this was a great room, great staff and good value. I'd recommend it. September 2, 2013
Rated 5.0 out of 5.0 by Lamar HIEX everything is usually about the same at each HI Express. As usual the staff can make the difference and the staff here was excellent. It would be nice to have prepared grapefruit and oranges at the breakfast bar. August 27, 2013
Rated 5.0 out of 5.0 by "Just like Home" Great Customer Service and Rooms are very clean and the bed was very comfortable. If you stay in Lamar Colorado this is the place to stay. August 14, 2013
Rated 5.0 out of 5.0 by Very nice, restful room We were very pleased with everything about this facility from the friendliness of the staff to the comfort and quiet of our room. I must comment, though, that I would have appreciated a higher toilet, as would many of your customers in my age group. . August 7, 2013
Rated 4.0 out of 5.0 by Comfortable beds and new facility. The hotel is right on the edge of town on hwy 160. Located near many fast food restaurants, so picking up a meal after check in is easy and quick. The staff was friendly and professional and it was a relaxing stay on our long drive back home. We would stay again and recommend this hotel to our friends. July 24, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service We enjoyed our stay at this Holiday Express. It was clean and the king size bed was very comfortable. The breakfast was OK. The night we were there the sky turned very black but we didn't experience a storm which we are thankful for. We would stay there again if we were passing through Lamar. June 24, 2013
Rated 4.0 out of 5.0 by Friendly front desk staff Front desk provided great service with good attitudes and plenty of smiles. June 24, 2013
Rated 4.0 out of 5.0 by The best in Lamar Cookies when you arrive, good restaurant recommendations and nice sized rooms welcomed us after a long day of driving. Breakfast was the usual--undrinkable coffee but a nice selection of hot breakfast choices. A bit disappointed that no yogurt was available. The room was great, second floor near the parking lot for easy access and far from the noisy elevators and ice machine. June 9, 2013
Rated 4.0 out of 5.0 by Above and beyond The staff was very nice and helpful. The rooms were clean and comfortable. The breakfast buffet was so very good. The morning before the group I was with left (we were on 5 Harley's) your staff found us some old towels we could use to wipe down our bikes. Your staff definitely went above and beyond and it was very much appreciated!! June 7, 2013
Rated 5.0 out of 5.0 by Enjoyed Our Stay My children loved the pool and the breakfast cafe. The room was very nice and we will definitely go back again. Thank you for a great stay! June 6, 2013
Rated 5.0 out of 5.0 by Great Service and hospitality We hadn't planned on staying here, but due to a snafu at the La Junta Holiday Inn Express we kept driving east to Lamar. Breanne was excellent and extremely helpful. I would recomment this hotel over the La Junta one any day! May 23, 2013
Rated 5.0 out of 5.0 by Great service The young ladies at the front desk were very friendly to my wife and I and really made us feel comfortable. You are fortunate to have them represent you. We were there because of a 50 year reunion in Holly,Co May 9, 2013
Rated 5.0 out of 5.0 by Wonderful place Very satisfied with the motel. Only two downgrades-1) water is hard, needs softener. 2) breakfast needs to be warmer. Every thing else was great. February 27, 2013
Rated 1.0 out of 5.0 by very bad service from check in all the way up to manager i checked in and it took about 45 minutes to check in due to they didn't know the system my bill was wrong and they were to fix it and emaill it and when i reseved it it was still wrong so on the next visit (the next week) i stayed at the hotel and ask for them to fix the the bill and they said they would and when i checked out that bill had all kinds of charges on it so i ask again for them to be fixed and it has been a week and i sent them an e mail two days ago and i called this morning and they said again it would be fixed to day so i clled this afternoon and ask if thay had them completed and the manager had left . this is getting to be a issue i have stayed at many halliday inn hotels in the last 7 years and this is the only one that made me want to change hotels. February 27, 2013
Rated 5.0 out of 5.0 by Texas Boy Good place to stay as a truck driver I like the large parking lot across the street. The staff is always very friendly. Good place to spend the night. February 17, 2013
Rated 4.0 out of 5.0 by Nicest place in Lamar, CO!! New furniture & granite countertops - this place is luxury living for Lamar, Colorado! February 8, 2013
Rated 3.0 out of 5.0 by Pet problems Another guest had a dog on the 3rd floor that barked quite a bit in the morning. Called the front desk and was informed there should not be any pets on the 3rd floor, pets were suppose to be in 1st floor rooms according to the front desk. Problem was not corrected as the dog was barking again the next morning. Having a dog barking and waking you up in the morning is not my idea of a quiet & peaceful stay. January 31, 2013
Rated 5.0 out of 5.0 by Good Hotel I like this hotel. I plan on returning to this hotel. Everything was good. We were recognized as priotity club members and treated very well by the staff. January 4, 2013
Rated 4.0 out of 5.0 by Nice place to stay A really great option to the older motels in Lamar. Friendly staff, good breakfast, clean room - that's pretty much all I require in a motel in Lamar!! We stay in this property a lot and like it. January 3, 2013
Rated 4.0 out of 5.0 by The Little Things Do Matter The rating for "Service" would have been a 5 instead of 2 had a small, but important, item not been allowed to expire--Wi-Fi Availability. I stay at only locations with Wi-Fi service. Because I use it extensively, it's a burden and frustration when it's supposed to be available and isn't. On the last morning of my 4-night stay, it wasn't available when I needed it to plan my days route, to check winter weather conditions, to find local resources and to notify family and friends, by email, of my travel plans. When I notified the front desk to complain, the young man was very apologetic and explained that the password had expired overnight and could not be reset until the manager arrived. I agree this is a small item, but to many, it's an absolute necessity. For some it's required; therefore, there should never be a time when the Wi-Fi password expires without being reset immediately. I'm positive I'm not the only customer who was inconvenienced by not having Wi-Fi availability that morning. It was unfortunate that this small experience left a bad taste towards this location for an otherwise pleasant experience. January 2, 2013
Rated 5.0 out of 5.0 by rito man Much Better thanks!! I appreciate the customer service, Much better this time Thanks December 18, 2012
Rated 4.0 out of 5.0 by Comfortable beds Nice place to stay. And a reasonable price. Only stayed 1 night, didn't eat breakfast. December 10, 2012
Rated 1.0 out of 5.0 by Customer service was the worst I ever experience I am a platinum member and stay with Holiday Inns all the time. It started with the reservation that I made for 3 night, when I arrived they did not have record of it, then refuused to give me a corp. rate, then the next morning checked me out. / Still needing 2 more nights. I wrote a note to the manager. I did get an appology letter. No other compensation what so ever. I am done with this location. Everytime I have stayed there, have had problems. December 6, 2012
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