Rated 4.6 out of 5 by 107
Rated 3.0 out of 5.0 Great staff
Front desk people are wonderful and Breakfast bar staff was sweet. Breakfast choices ho-hum- dislike grey sausage patties and no real butter- only margarine. Not alot of cereal choice.
Our room looked good but suspect at one time it had a sofa instead of a chair- seemed too much 'dead' space. Biggest issue was the room had damp odor masked by too much deoderizer. Hotel was too full to switch rooms but staff went out of their way to try and help.
October 28, 2014
Rated 3.0 out of 5.0 by nycdiva Desk Staff
I arrived close to midnight and the desk clerk was attentive, even at the late hour. In the morning, the staff greeted me and asked about my stay. The training at the hotel was obviously excellant, not to say
October 27, 2014
Rated 5.0 out of 5.0 by lil maj great service
The accommodations were clean and the staff was just great. They were very attentive and I enjoyed my much needed getaway. I will return. I had hoped to be closer to Hockinghills but now I will probably stay in Lancaster again because of the great service.
October 26, 2014
Rated 5.0 out of 5.0 by kitkat0303 Great stay
This is a very comfortable and attractive hotel. We were happy with the accomodations and the staff's attention to our needs.
October 21, 2014
Rated 5.0 out of 5.0 by lbc guy great staff
the staff is top notch, the rooms are clean, the grounds are clean, the site is secure
October 20, 2014
Rated 5.0 out of 5.0 by 105Ecove Overall cleanliness
Everything was great....
Staff was freindly and was at the perfect location on our way to Athens, OH
October 15, 2014
Rated 5.0 out of 5.0 by kimio Always a friendly face!
I stay at this hotel frequently on business. The staff is always friendly and helpful. It's nice to go to a business where they know your name, introduce you to new employees and genuinely care about you.
October 13, 2014
Rated 3.0 out of 5.0 Comfortable bed, good service. noise from floor above
The room layout was good, the bed was comfortable and the breakfast was really good. Did not sleep well because of noise of people walking all night in the room above. I feel the floors are cheaply made as I could hear people walking even above the TV.
October 10, 2014