Rated 4.5 out of 5 by 164
Rated 5.0 out of 5.0 by welcome_home77 Excellent staff
No non-sense staff. Efficient at their job. Very attentive to needs and willing to help get your needs met.
July 29, 2015
Rated 5.0 out of 5.0 by erinleight Roomy suite, felt very clean and up to date
Very friendly staff, very clean room, nice fitness and pool areas. Overall a very comfortable stay.
July 29, 2015
Rated 5.0 out of 5.0 by LHS Class of '75 Very attentative staff
Clean, comfortable, and quiet. I have stayed here before and would certainly come back again.
July 15, 2015
Rated 5.0 out of 5.0 by Flewnvy Great hotel, pet friendly
Arrived later than expected, but staff was glad to see us and our dog. More than reasonable pet fee for our bearded collie. Comfortable and clean room. The breakfast was the HI Express standard. Again a friendly staff member saw us off on our way the next morning. Would definitely stay at this property again.
July 13, 2015
Rated 5.0 out of 5.0 by Bill6789 Great place to stay
Excellent place to stay, had a good time, would stay here again
July 8, 2015
Rated 5.0 out of 5.0 by BetsyA Spacious room with comfortable bed
We were traveling with our new to us small rescue dog. The front desk people were great about accommodating us and not sticking us in a room that had obviously been set-aside for pet owners. It was clean and smelled fresh. Because of our pet we chose to eat in the room. There was a table with 2 chairs, so neither of us had to sit on the bed. The room was well maintained and up to date. I hate hotel rooms with those nasty synthetic printed quilted bedspreads that reek of hardly ever being washed. This room had a more updated; clean feeling white sheet/duvet cover that just felt fresh like the rest of the furnishings and decorations including the carpet. It was more expensive by a bit than what I would have liked to have spent for an overnight stop en route to elsewhere, but I would do it again for the professionalism and to not have to put my shoes on to walk from the bed to the bathroom. (PS: Our dog was respectful and did not bother anyone and did not mess up the room.)
June 24, 2015
Rated 2.0 out of 5.0 by doherta Poor service and service recovery
No staff/hotel accountability for anything that goes wrong. As a paying customer I expect a certain standard and not to wait an hour to check-in. When these expectations were not met, it was everyone else's fault but the hotel staff.
June 24, 2015
Rated 3.0 out of 5.0 by Vince68 Great Breakfast Staff
The hotel was great but we had a situation one night where they had placed a wedding party on our floor. Apparently the wedding party was continuing in the room right next to ours. It was like having a nightclub next to us. They were loud with doors banging and drinking until our second complaint to the front desk at 1:30 in the morning. Since the room they were in had a connecting door with ours while they were partying they were also smoking in a non smoking hotel. The smell waifting into our room from under the connecting door was atrocious. It's my understanding that we weren't the only ones annoyed by this group. For the safety and satisfaction of all hotel guests, the hotel staff needed to Inforce the hotel's rules and regulations. Had that occurred we would have had a decent nights sleep that evening. On the plus side Jackie who handles breakfast did a fantastic job. She should be commended.
June 18, 2015