Rated 4.5 out of 5 by 76
Rated 5.0 out of 5.0 by Penandave comfortable king bed and h/c accessibility
The king h/c accessible shower were very comfortable and the breakfast bar was fantastic.
July 22, 2014
Rated 4.0 out of 5.0 by J.L. 77 comfortable beds
easily the most comfortable beds and pillows that i have ever experienced at a hotel.
July 22, 2014
Rated 5.0 out of 5.0 by Dorin Great service
Nice facility great service. Good and great variety food for breakfast.
July 21, 2014
Rated 5.0 out of 5.0 by sharpwanattitude Good Location
This hotel location is great for food and shopping needs. The staff is quite friendly and helpful. I was disappointed to find there was not a jacuzzi. I must not of checked that out online.
July 17, 2014
Rated 4.0 out of 5.0 by Mr. Safety friendly nice staff
the front desk staff was friendly, helpful and nice. I used one of the 10% discount voucher from the front desk. for dinner at Texas Roadhouse.
July 13, 2014
Rated 5.0 out of 5.0 by Danielle100 Summer at Holiday Inn Express
The beds are wonderful so comfortable. The manager on duty was very friendly and helpful. My grandchildren and I loved the pool for relaxing and fun,
July 11, 2014
Rated 5.0 out of 5.0 by miterko Holiday Express hotel stay
Excellent in comfort. Staff were nice and accommadating. The mattress was very comfortable and the pillows were great too. Easy access to the highway and the mall. Dining area clean and with many options for breakfast.
July 9, 2014
Rated 5.0 out of 5.0 by Harvick Comfortable Beds and good service
This is one of the Holiday Inns that has very Comfort beds, the down side would be the staff at the front desk. Was in town to visit a ill family member and called ahead because my oldest daughter and grand dauther would be arriving at the hotel before me and they said not a problem that she would need a picture id. When they arrived the staff was sitting outside smoking and never checked her until I had to call there. But the House keeping staff and Breakfast area staff great job and thank you!!
June 30, 2014
Rated 4.0 out of 5.0 by JLOH Decent Value
Typically Holiday Inn Express experience....but I would have liked to have more towels in bathroom and the coffee was cold at breakfast. Neither one of these issues would stop me from staying at the hotel again.
June 30, 2014
Rated 5.0 out of 5.0 by Relaxed and rested Verrry comfortable sof bed
Soft bed was great for my back. breakfast was good with lots of choices.
June 28, 2014
Rated 5.0 out of 5.0 by samtraeger Comfortable Bed and Great Breakfast.
The breakfast has a good variety of both hot and cold items, including: eggs, yogurt, cereal, pancakes, and--my personal favorite--cinnamon rolls!
June 28, 2014
Rated 5.0 out of 5.0 by Daddyof4 Great Vacation Stop
My family and I were returning home from a longer vacation and stopped here for the night. We loved that we could get a suite to accommodate our family of 6 comfortably. We were able to swim, use the fitness room and LOVED the hot breakfast that was provided. Overall, it was a very good deal for the cost and an enjoyable night to finish off a good vacation. My only suggestion is that the pull-out couch could be updated with a better mattress - it's dated and you can feel the springs/bars like most old pull-outs.
June 25, 2014
Rated 4.0 out of 5.0 by jnlzien Good stay - Good rate
Family stayed here while doing activities in Hocking Hills. The quality of the accommodations made this a good choice for a place to stay. Great hot breakfast.
June 16, 2014
Rated 5.0 out of 5.0 by Sis4 Clean room
The room was clean and bright. Air conditioning cool.
Bathrooms were clean and water hot.
Beds were very comfortable.
Breakfast was very good, service was excellent.
June 9, 2014
Rated 4.0 out of 5.0 by snowball50 Lancaster Ohio
Very friendly check in Clerk and very helpful
Breakfast bar attendant very friendly but I would say was sick and should had not been around the food coughing a lot :(
Room very clean and updated and bed very comfy
Breakfast Bar not fresh I believe the biscuits and cinnamon rolls were left from week end very hard
I had the yogurt and fruit
June 2, 2014
Rated 5.0 out of 5.0 by Tbethg LOVE Holiday Inn Lancaster!
We travel to Ohio atleast twice a year to visit family. This is where we have started staying. First Plus - They are a pet friendly hotel which is awesome because I always travel with my dog. This visit, we were given the double queen suite which was wheelchair accessible (a necessity for my mother) and the room was HUGE! Plenty of space for all of us to get around. Second Plus - the location works great for us when we are visiting with family and friends. Third Plus - the breakfast is always good. And Fourth Plus - and the most important - is their staff. I cannot thank all of them enough for being so accommodating each and every visit. Jennifer is a complete doll. We will be back - again and again. Thanks everyone!
May 18, 2014
Rated 5.0 out of 5.0 by Stiv5 Customer satisfaction
The person at the desk and the lady at the breakfast both very nice and helpful. The breakfast was good nice choices. I loved the pool
was heated. We had five little ones that enjoyed their time at the pool. I definitely recommed this hotel.
April 16, 2014
Rated 4.0 out of 5.0 by JudySteve Overnight after a day at OU in Athens
Very comfortable bed. Nice room. Front desk very kind.
Breakfast was fine...would like more fresh fruit items.
April 9, 2014
Rated 4.0 out of 5.0 by Danny1945 Holiday Express Experience
We had a great experience but we are not sure the value was up to the cost. We used a bed for less than 8 hours, had a bit of breakfast and for that we paid $115. Too much. But we will stop again, may not be our first choice, because everything else was excellent.
March 30, 2014
Rated 5.0 out of 5.0 A hotel with hospitality
Great staff, clean facility, Vivian's the greatest!
February 28, 2014
Rated 5.0 out of 5.0 by Bobbie3 Stickman
This hotel is a top of the line hotel. I have stayed here for the
last 13 years and have been treated with the ultmost respect
by the staff and management. These workers have an ora of
kidness that is sent out to the weary traveler.
February 10, 2014
Rated 4.0 out of 5.0 by D Ro OK Experience
Easily seen from Hwy 33,,, BUT Difficult to get into property from Hwy 33... Pool was not heated. Discussed an HR issue with Manager and gave a reasonable answer.
January 8, 2014
Rated 5.0 out of 5.0 by RelaxandTravel Clean, comfortable, and friendly
I always use this property when I need to stay in Lancaster. The staff is always kind and helpful, the room is always clean and comfortable, and breakfast is a great experience. I have always had an excellent stay at this property.
December 18, 2013
Rated 5.0 out of 5.0 by JoAnnWVa Very comfortable
The room was so pretty and the bed was heavenly to sleep in. Nice and spacious. A peaceful place to be
December 3, 2013
Rated 4.0 out of 5.0 by lml286 Good Hotel
Our visit was very nice. We enjoyed the pool and breakfast. The room was surprisingly big. Very comfortable bed also. There were plenty of restaurants, stores and other venues close to us. Very convenient.
November 7, 2013
Rated 5.0 out of 5.0 by Davewo Nice clean
This hotel is clean and well maintained The rooms are spacious and updated.
November 3, 2013
Rated 5.0 out of 5.0 by 12345abc Great Helpful Staff
We were in town for a funeral and the staff here was great. They made our room available to us earlier than regular check in time. They also helped us with directions and were all very sympathetic. The breakfast was wonderful and the cafeteria staff was great as well. They offered us late checkout as well but we didn't need it. If your in town for a funeral they have a funeral rate that beats AAA. I highly recommend this hotel.
October 28, 2013
Rated 5.0 out of 5.0 by Nancy804 Dependably clean and comfortable room
We began our anniversary get-away to the Hocking Hills area at HI Express in Lancaster. Great location, clean room, comfortable bed, good breakfast. Very pleasant staff -- thank you!
October 17, 2013
Rated 5.0 out of 5.0 by MikeJ140 Great Staff
great place to stay, fantastic breakfast, covient to downtown lancaster and the fair
October 17, 2013
Rated 4.0 out of 5.0 by gorgo comfortable room
One of the best hotels I have ever stayed at..The room was beautiful. the bed was excellent . we were able to rest. Very quiet.
Great breakfast. I would highly recomend this hotel
October 15, 2013