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Rated 4.0 out of 5 by 301 reviewers.
Rated 1.0 out of 5.0 by Bed was comfortable I would not stay at this Holiday Inn Express again due to the how the night desk staff lake of help for a problem that we had October 27, 2014
Rated 4.0 out of 5.0 by Comfortable beds!! An older hotel but well kept. Thought it was a little costly compared to the previous Holidays we stayed at but we paid for the location. As usual great comfortabe clean beds. October 27, 2014
Rated 1.0 out of 5.0 by Gross Bathroom My shower smelt like mildew from the moment I walked into the bathroom. The walls of the shower were never cleaned because prior guests' hair was still on the shower walls. Definitely the least clean IHG hotel I have stayed at. I will seek other hotel accommodations the next time I am in Lancaster, PA. October 26, 2014
Rated 5.0 out of 5.0 Everything was great. We definitely would stay there again as the room and service was wonderful. October 22, 2014
Rated 5.0 out of 5.0 by Delightful, Accommodating, and Helpful The desk clerk, Samatha, was particularly efficient, knowledgeable, and accommodating, from the time I spoke with her on the phone from my home to double-check the reservation(s) until and including check-in and check-out. She recognized my voice on the phone (two calls,) and she recognized my reservation upon meeting me at the desk, two days later, when I first checked-in, to when I made a change in the reservation for the second room I reserved. She was clever and amiable throughout which set the whole four-day stay in motion perfectly. P.S. Even the new key-cards worked perfectly for the rear entrance door, even in the dark and in a driving rain storm, unlike the previous cards which were awful in their predictably negligent and endangering custom of lighting red and preventing entrance when needed most (!) October 21, 2014
Rated 4.0 out of 5.0 by Great service Very nice hotel, clean comfy rooms and lots of choice for eating and shopping around. The rooms look a bit dated though October 21, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Enjoyed a pleasant visit at Holiday Inn at Rockvale. A little pricey but I understand on a holiday weekend rates are increased. Was however, clean and comfortable. October 19, 2014
Rated 5.0 out of 5.0 by Convenient Hotel Very convenient to outlets and other venues in the area. October 19, 2014
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