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Rated 4.2 out of 5 by 465 reviewers.
Rated 5.0 out of 5.0 by you cannot beat the location! The hotel is right in the outlets/mall. You basically walk out the hotel and start your shopping in hundreds of stores there. No need to worry about travel and transportation. Also, there are many famous attractions nearby (eg. The Amish Village). The great location is definitely a plus for this hotel. Also, the staffs are also very friendly, greeting you nicely and reminding you of important benefits and information. The complimentary internet service and breakfast is also wonderful! The variety of breakfast there is remarkable. You can treat yourself to a hot/wonderful breakfast before you take off to a nearby attraction. I would definitely highly recommend this hotel. July 26, 2015
Rated 2.0 out of 5.0 by What's with the bathroom size? Plain and simple. It's the first HI that we have stayed in that had a very SMALL sink no more than 36" wide. Not enough room for 2 adults with travel items for a 3 week vacation - staying always at the HI express or hotel where available. And, the room was very small. Never had it before so I will still frequent HI Express but never again in Lancaster. When I asked the front desk girl, I couldn't get an answer. I kept asking: are all the rooms this size? And she kept talking about handicapped rooms. What? July 24, 2015
Rated 5.0 out of 5.0 by Stay before and come often Our church group come often to the Sight and Sound theater. Also have stay on other visits and excellent treatment. Nice place to stay. July 24, 2015
Rated 2.0 out of 5.0 by recent stay I was not very happy with the stay or the morning manager. The hotel should have seen to it that the late night (11:30pm) arrivals (which appeared to be basketball players of some type) were given instructions as to night time courtesy to those that probably were sleeping in the adjoining rooms. July 21, 2015
Rated 5.0 out of 5.0 by Better than Expected Expected minimal features for the Express" version, but was pleasantly surprised at the amenities included. July 19, 2015
Rated 5.0 out of 5.0 by nice location near outlets, nice location to outlets, not the Amish. many restaurant options within 1/2 mile. July 19, 2015
Rated 5.0 out of 5.0 by Nice Good location for Rockvale Outlets and entertainment July 14, 2015
Rated 5.0 out of 5.0 by great customer service while there I miss placed my iphone one of the ladies behind the counter asked if I had the find my phone installed on my phone when I told her I did she allowed me to borrow her phone so I could log on and try and locate my phone July 11, 2015
  • 2015-07-29T11:06:35.650-05:00
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