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Rated 4.2 out of 5 by 446 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed with great pillows Whenever I am in Lancaster, this Holiday Inn Express location is my first choice. In fact, I no longer stay at any other hotel. Breakfast is served every morning and this a plus since I do not have to bother with finding a place to eat. I can enjoy my vacation and shopping asap! June 26, 2015
Rated 5.0 out of 5.0 by Stay here We love this hotel--it is right in the Outlet's! We stay here every time we are in Lancaster, The staff is great and the rooms are comfortable. June 24, 2015
Rated 2.0 out of 5.0 by Dark room, area very dirty inside at side entrance Hotel is very convenient to all the area has to offer and the breakfast staff did a good job. However, the room was dark and did not feel clean. Hallway coming in from side parking lot was very dirty. Commode required multiply flushes. The room we sleep in is in need of an update. June 23, 2015
Rated 5.0 out of 5.0 by Another Nice Stay The location is what first brought me to the hotel last winter. But turns out, it was a nice place aside from location. The staff is very efficient and kind. Also treats the kids like wonderfully. Check in and out is easy. I don't have to ask for points to be credited or internet access, it is given on check in. Bill was correct and left under the door, which made check out so easy, basically, just handed the keys in on the way out. As always, the rooms are clean and the shower hot. June 23, 2015
Rated 5.0 out of 5.0 by Lancaster Area Visit We have stayed at this hotel many times and have always been treated with respect and courtesy. June 22, 2015
Rated 5.0 out of 5.0 by lost and found front desk found my medical kit in the great room from the night before and returned it in the morning. June 20, 2015
Rated 3.0 out of 5.0 by Hotel forgot to credit bonus points Satisfactory stay, but hotel offered a choice of 300 points or welcome package (water & cookie or something); I chose the points but the hotel did not credit my account. June 18, 2015
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