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Rated 4.0 out of 5 by 290 reviewers.
Rated 5.0 out of 5.0 by Nice place to stay Comfortable, easy access, nice beds, friendly atmosphere, very clean October 16, 2014
Rated 5.0 out of 5.0 by Lancaster Visit Great Hotel perfect location. Breakfast was great. I would stay again. October 15, 2014
Rated 3.0 out of 5.0 by Almost great Reasonable hotel with stay for 5 days. Very frustrating door situation which was difficult to resolve even with management and custodian help. Repeatedly I was locked out of my room due to a malfunction of the room door that told the front desk the room was bolted from the inside when the desk clerk and I were desperately trying to get into the room one morning. Needless to say I missed a meeting due to a 25 min delay in getting into my room. The staff did try to help promptly. On two other occasions during my stay an employee had to help me get into my room. This was my main disappointment. I am a regular user of Holiday Inn Express in other locations. October 15, 2014
Rated 4.0 out of 5.0 by Close to Outlet mall Shopped both in the evening and morning. A shuttle is also available, though we did not need that service this time. October 13, 2014
Rated 5.0 out of 5.0 by Excellent! My sister and I enjoyed our stay here. We did not spend a lot of time in the room; however, the rooms were very clean and the beds were very comfortable. The location is great! You are very centrally located with the shops in the small towns and the Amish shops. (We did shop at the outlets.) The front desk clerk on the night we checked in recommended a few restaurants for us. They were all excellent and within close proximity to the hotel. The breakfast was a typical free breakfast. Not a fan of breakfast to begin with. There were many choices and the cinnamon rolls were fantastic. The eating and food areas were very clean and the staff was friendly and helpful. I would recommend this hotel for anyone wanting to visit the small shops, Amish shops & farms and/or the outlets. October 5, 2014
Rated 4.0 out of 5.0 by Nice Stay Relaxing and nice stay for business.. not far from restaurants in the area and nice area in general to explore and get your mind off of work. October 3, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service. Room and bathroom were clean and orderly. Room was quiet with no outside noise or noise from adjoining rooms. Check in and check out staff was very helpful. Would stay here again. October 3, 2014
Rated 3.0 out of 5.0 by Great location and friendly staff The location was great! Close to everything that we needed. We went to the Sight and Sound and American Music theater both close by. I was disappointed that the exterior of the hotel was under construction and the pool was closed. Also, the interior needs an update. (Maybe that is on their list). The breakfast was quick and easy. The staff was friendly and helpful. I would stay there again and recommend to friends as well. October 2, 2014
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