Rated 4.1 out of 5 by 379
Rated 5.0 out of 5.0 by Cennalee Still a great place to stay
We have been coming to this hotel for about 16 years at least once or twice a year. Great staff, clean rooms, comfortable beds, quiet and a convenient place to stay. Very safe area, great location. In room refrigerator and microwave is a nice feature. New TVs were installed within the last few years. We never look anywhere else.
March 29, 2015
Rated 4.0 out of 5.0 by Uturn I'd stay here again....
Stayed here two nights. Rooms were comfortable and met the needs of my family. The workout facility was a bonus along with morning breakfast.
The only draw back was the loud on and off fan to control the temperature. Woke up sleeping family every time it came on.
Close to shopping and restaurants to avoid using car everywhere to travel.
March 29, 2015
Rated 5.0 out of 5.0 by BigDog811 Very nice
We were visiting Lancaster from our home in Delaware to shop at some of the local antique shops and wineries. We have used Holiday Inn Express as our preferred place to stay for several years and were not disappointed in this one.
We arrived well before check-in time, and hadn't requested early check-in when we made our reservation. The very nice clerk on duty was happy to accommodate us. In fact we got a slight upgrade from the double queen standard room we'd reserved to a single king. Very good!
The room was clean, the linens fresh, and there were plenty of towels and other necessities.
The only criticism I have is the WIFI connectivity. When we first settled into the room I was able to log on with a solid connection. By the time we got back to the room after dinner that evening I couldn't get connected. Quite a few other guests had checked in by then and I'm sure the amount traffic was the reason. I had no important business to complete so I just let it go, If it had been necessary I could have used the business center.
Breakfast was typical. Not gourmet dinning, but the price is certainly right. The dining room attendant kept on top of things. The serving area was clean, and the offerings were fresh. The coffee was very good.
We'll definitely stay here on our next visit.
March 27, 2015
Rated 5.0 out of 5.0 by Fran-tella Helpful and friendly staff
The staff were attentive. I needed additional toiletry items which were provided quickly. The internet was fast and seamless connections.
As always, the pillows can't be beat.
March 25, 2015
Rated 5.0 out of 5.0 by honeybellx2 A great location!
This property is centrally located to many attractions in the Lancaster area. Varied choices for restaurants and shopping were readily available.It was also great to shop with the Rockvale outlets right next door.
March 23, 2015
Rated 4.0 out of 5.0 by niftynancy Nice Stay
I had reserved two rooms, but originally they were on different floors. Not good. Also was given a handicap room when it was not requested.
March 19, 2015
Rated 5.0 out of 5.0 by ph115 Clean, convenient and great service
Clean and comfortable room and bed. Room was up-to-date with bedding, carpeting and bathroom items. Staff was friendly and very helpful. Breakfast area had a nice choice of items - something for everyone. We would definitely stay here again.
March 15, 2015
Rated 5.0 out of 5.0 by gmklibrary A Nice Stay
We stayed here for a field hockey tournament at the Spooky Nook. The hotel was nice. Rooms were clean. Bathrooms a bit small. Liked that shopping and restaurants were within walking distance. The people working there were helpful and even gave us an extended check out. However, if you are looking for a hotel close to the Spooky Nook Sportsplex, this is still a 15 minute ride.
March 12, 2015