Rated 4.4 out of 5 by 32
Rated 5.0 out of 5.0 by Flysoon Bed was very good
The hotel was very nice and was like new. The room was great and breakfast was very good
September 11, 2013
Rated 5.0 out of 5.0 by fairmaiden59 The BEST!
I spend 100+ nights on the road every year, and this is hands-down my favorite Holiday Inn Express. You know the facility is topnotch when the friendly and efficient staff is the same year-after-year. It is obvious they care about the appearance of their facility and my comfort. I was here two weeks...once I brought to their attention the need for towels in the fitness center, and it was taken care of immediately. And, the entry way, landscape was always litter free and washed down. It is one of the very few IHG locations that cheerfully gives me an upgrade (platinum member)!
September 3, 2013
Rated 2.0 out of 5.0 by Nurse73 Constant interruptions
I stayed here on my birthday weekend with my husband. The phone was constantly ringing (about 3-4 times a day) but it was broken so we couldn't answer it or call the front desk. The maids knocked on our door 3 times. We kept telling them we didn't need service but they kept coming back. We stayed up late and were hoping to sleep in but it wasn't possible. To make matters worse, a guy from the front desk came knocking at our door with horrible accusations. He told my husband that we were reportedly smoking marihuana. That wasn't only a false accusation but an embarrassing one! We didn't have a relaxing getaway as we planned. We ended up taking a late nap in the evening and checking out at 2 a.m.
August 21, 2013
Rated 5.0 out of 5.0 by Grace4 Very clean and comfortable rooms.
I am very picky about my hotels. I would definately stay here again because it is very clean! Nice renovation too.
July 26, 2013
Rated 5.0 out of 5.0 by DianeVG Long term comfort
We stayed here while our house was being renovated. The staff is wonderful! Our space was exactly what we needed, bed was perfect, breakfast fantastic.
July 26, 2013
Rated 4.0 out of 5.0 by Dee67 Bad timing
Holiday Inn Express is always our preferred stay.... However we were there when the hotel was full of baseball players from all over CA. They didn't empty the pool (or the teams concessions) till past 1045 then the players were playing, running and going room to room. Irritating after a long three days of travel.
July 15, 2013
Rated 5.0 out of 5.0 by DianeVG They care!
The staff is superb at this hotel. We had a month-long stay during construction at our house and loved how the staff cared and responded to our needs. Great support at a stressful time. Rooms are clean, comfortable and modern. Breakfast is outstanding, even after a month we felt we had choice every day. Your little dog can stay too!
July 11, 2013
Rated 5.0 out of 5.0 Really great staff
I stay in the property one or two nights a week. Great front desk ... they go out of their way; and that means everyone of the 6 that I have asked something of. The breakfast lady is wonderful. Housekeeping is efficient.
July 8, 2013
Rated 5.0 out of 5.0 by kbear Newly remodeled - very nice hotel
We stayed one night in a king room. Came with fridge and microwave. Everything was very nice. The breakfast was well stocked and the staff was friendly.
June 21, 2013
Rated 5.0 out of 5.0 by spideysense comfortable bed great service and outstanding choices for breakfast
our experience was great, bed was comfortable room clean service excellant, and the complimentary breakfast was a outstanding selection, we had to keep extending our stay and the hotel had no problem, the only problem we had was with our neighbors upstairs who seem to decide one night it was a good time to break dance but with 1 call the problem was taken care of thank you holiday Inn express, our experience was 5 out of 5 stars would recommend
June 16, 2013
Rated 5.0 out of 5.0 by Reevie Great Service
It has been two years since our last stay at Holiday Inn Express in Lancaster CA. Same great service! I would like to commend the front desk staff, breakfast staff and the housekeeping staff. We arrived late from LAX after traveling across the country for our daughter's graduation at West Coast Baptist College. It was wonderful to come in to a clean room! We were tired and able to relax. The housekeeping staff is what keeps us coming back. The ladies came daily to make sure we had what we needed and were comfortable. Thank You!
May 19, 2013
Rated 5.0 out of 5.0 by PGWinters Absolutely the BEST place to stay in Lancaster!
I have stayed in several hotels in Lancaster over the last 15 years as I come here annually for a conference in the Antelope Valley. This Holiday Inn Express is undoubtedly the very best place to stay in Lancaster, much less the Antelope Valley. The staff is exceptionally efficient as well as professional and takes good care of their guests. I did not find this Holiday Inn Express till 4 years ago and I am so glad they are there... if you'll just stay here the first time you come to Lancaster, you'll not have to search in frustration for a clean, quality hotel as I did. Rates here are more reasonable than other comparable hotels in the valley (I really have stayed in almost all of them) and the quality and cleanliness is truly incomparable! If you have a need for a suite, they have the best room in the valley with the best floor plan for a 1 room suite with separate living room, kitchenette and bathroom.
April 11, 2013
Rated 1.0 out of 5.0 by Landon2013 Bad Experience
I'm a Lockheed Martin employee who has stayed at this hotel a number of times. This most recent stay was horrible due to the fact that the hotel was under construction. I asked for a low floor, it's in my profile, and the lady instead put me on the third. Not only that, but the elevator was out.
I'm a video producer with the company and travel with a lot of production gear that cannot be left in the rental car, I had to take multiple trips up the stairs to get all the gear secured.
As I returned to the hotel one day after work we were locked out the side doors and the front entrance was closed. A poorly made sign said "use window". I went to the window that looks into the office and knocked and nobody came. I walked back around to the side and to get in my car (it was cold) and call the front desk and there I found a hotel resident outside smoking who had left the door propped open. I was finally able to get in.
I understand that hotels have to go through this process, but this was poorly executed and with little regard to the customer. Not to mention that this was a trip that took me to Baltimore, PAX River, Los Angeles and Marietta and the nightly accommodation fee at the Lancaster Holiday Inn was more than any of them. So needless to say the value for what I paid was not worth the experience.
Very disappointed. I'm in Lancaster, CA a lot and from now on will take my business to another hotel chain.
February 27, 2013
Rated 5.0 out of 5.0 by Jc12 Great for long stay
Even with construction - staff was great and helpful during a long term stay.
February 27, 2013
Rated 5.0 out of 5.0 by bearpaw Great place to stay
Nice property and the staff is great. Location is close to the freeway but far enough away to be quiet. Room was clean. I would stay here again.
February 12, 2013
Rated 3.0 out of 5.0 by RichC I stayed only 2 hours
I had to leave this hotel because my wife was rushed to the hospital with a possible heart attack. Yet you still charged me full rate. What's up with that?
January 28, 2013
Rated 5.0 out of 5.0 by Jc12 Made long term,stay easy
Stayed here many times, including 2 months straight. Very good staff that made the logistics of the stay easy.
January 12, 2013
Rated 5.0 out of 5.0 by cruisingone back again!
As always, our stay was so nice. Comfy beds, clean rooms, good breakfast, and wonderfully helpful and friendly staff.
Thanks. We look forward to our next visit.
January 2, 2013
Rated 5.0 out of 5.0 by TEBR TEBR
This hotel is great. Staff welcoming, professional and helpful. Room spotless, quiet and comfortable. Internet works well. Breakfast looked adequate and hot (I am not a breakfast eater except for the yogurt and coffee). Lady who works in the breakfast room is so conscientious, and eager to help.
Will stay here every time I am traveling to visit my daughter, as it is a good half-way spot for me, and makes the journey better..
December 13, 2012
Rated 5.0 out of 5.0 by Msteven720 Hotel accommodations for business
This location made my experience a memorable one, and I would like to continue staying at this hotel while I'm in Lancaster.
The computer needs to be placed into a private room for business patrons
December 10, 2012
Rated 1.0 out of 5.0 by jdog bed was very comfortable
stayed 3 nights at the lancaster holiday inn express and enjoyed every part of our stay, the breakfast was great, coffee very good, and the staff was all smiles and as helpful as they could be..the room and bath was spotless
will stay there on all our trips to the area, j. p.
November 29, 2012
Rated 4.0 out of 5.0 by Msteven720 My Lancaster Stay on Tuesdays
The staff are very friendly, and helpful to me. The breakfast is very good and fresh fruit is always available.
November 23, 2012
Rated 4.0 out of 5.0 by sparky31 closest priority club to the base
As far as location this is pretty good. It gets filled pretty quick so rooms can be scarce at times. The only rooms the had were disabled rooms so it was a bit different. The shower was walk-in so there was a movable chair. The shower drain surface was not flat so all of the water kept flowing out into the main sink area. Had to use one or two towels to keep it from flowing out.
Additionally there was some dust buildup on the heater. So as soon as I turned it on there was smoke that set off the alarm.
Other than that the stay was okay.
October 24, 2012
Rated 5.0 out of 5.0 by Delcieg Great location and great service
We have stayed at this Holiday Inn Express on three different occasions. All three times were excellent. The rooms are very comfortable. The staff is very attentive to help in any way needed. On one visit our air conditioner was not cooling well, so our room was changed and even upgraded to a suite at no extra cost. The staff member that helped us was Kirk and he was very attentive to our needs. The breakfast bar provides a variety of delicious options. We will continue to stay here whenever we visit Lancaster.
October 5, 2012