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Rated 3.9 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Great place to stay We have stayed here before and will again when in the area. Everyone and everything was very nice. April 23, 2015
Rated 4.0 out of 5.0 by Nice Place Nice place. The rooms were clean and the breakfast was pleasant April 16, 2015
Rated 1.0 out of 5.0 by Inconsiderate workers at inappropriate hours The day following my check in, I received a letter apologize and explaining some work was going to be done on my floor. I was told the work would be done by 8p Friday. When I returned to the hotel at 10:45, the workers were still there. As I tried to go to sleep, they started sawing tiles in the open hallway and less than 20 feet from my room. It was extremely loud. I called to the front desk to ask them to stop. the front desk manager said he was surprised the were still there and would take care of it. I fell asleep but was awoken around 12:15am to the tile sawing. I am totally amazed this was allowed to happen. The front desk manager again said he would take care of it and they were done sawing for the night. This was all totally avoidable and I should have been moved to another room. Pretty much common sense stuff here. April 15, 2015
Rated 5.0 out of 5.0 by R.B.YOUNG Staff well trained, building clean and orderly all in all it is a very comfortable and refreshing enviroment. April 13, 2015
Rated 5.0 out of 5.0 by Great Hotel This hotel was clean, updated. Staff was very friendly. Breakfast was included and was good. Would definitely stay here again. April 9, 2015
Rated 2.0 out of 5.0 by not up to HIE usual standards First thing I noticed when we got to our room were the bad stains on the carpet. The bedding and bed skirts looked like they had been rolled in a ball when wet and allowed to dry that way - extremely wrinkled. When I went to get my bath, there was a bad rip in the permanent bath mat - very uncomfortable. When we went to leave we had to wait for three elevators to come and go as they were being used by staff to move furniture. This is not what we expect when we stay at a HIE. March 18, 2015
Rated 3.0 out of 5.0 by Staff was friendly The front desk was very friendly despite giving me a room that was next to renovations. The staff in the breakfast area were attentive making sure everything was clean and not running out of things March 15, 2015
Rated 5.0 out of 5.0 by Great hotel staff, poor online ICH staff Everything about the hotel was great, but the online booking through ICH was good at first, until the check iin occured, read the notes in the rest of the survey. March 13, 2015
  • 2015-04-24T11:25:20.485-05:00
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