Rated 3.6 out of 5 by 92
Rated 2.0 out of 5.0 by elmo's world Not like any of the other Holiday Inn's
We've stayed in a bunch of holiday inn express's over the years. This one was very sub par. The room was so small it was nuts. It smelled so bad from mildew that you were hit in the face with the smell every time you reentered the room. This particular hotel is down the block from sesame street and most of the people at the park had at least 2 kids with them. The rooms are crazy small. We had to move furniture around to get any kind of floor space and that wasn't much. The carpets were so filthy that our infant crawling child had black feet and legs from crawling on the carpets.
The mattress on our bed was so old and lumpy that we woke up each morning with screaming back pain.
The breakfast room downstairs has only 3 highchairs. Its down the block from sesame place. everyone in the hotel has little kids!!! Are they kidding?
We'll never stay at this location again and will not recommend it to anyone with a sense of smell or a family of 4 or more.
July 28, 2014
Rated 5.0 out of 5.0 by Gizmo100 July 21 , 2014
Shuttle bus to Sesame Place Great
Quiet hotel during our stay
July 27, 2014
Rated 2.0 out of 5.0 by Former hersha employee Not what I expected
I have worked at a holiday inn express in New York which was also a hersha property and how this hotel is ran is totally different. From the overall appearance which was subpare to the rooms were that were not what I had expected, tho suitable for a one night stay. My biggest issue was that we had requested an early check in due to having two small toddlers, we were told between 12 and 1 would not be a problem. Upon our return at almost 1 we are now told it would be until 4 because housekeeping was behind which we found to be unexceptable we felt if they could not accomadate us with the early check in then we should not be told they could. Having worked for years at a hersha property I know the standards housekeeping has to adhere to and if this was true that it was housekeeping then there is a problem with that department, which I do not believe is the case, I think the gentleman at the desk just forgot that he told us 1pm.
July 26, 2014
Rated 4.0 out of 5.0 Highly recommended
Stayed for two nights while visiting Sesame Place. Room was very big, and value was excellent. Shuttle to Sesame Place was very convenient. Saw lots of kids at the hotel, yet it was very quiet in our room. The staff was polite and friendly. In particular, Odell at the front desk was very helpful upon check-in.
July 24, 2014
Rated 5.0 out of 5.0 by Happy53 great customer service and shuttle service
it was one of our best vacation the room was nice the staff was friendly and helpful and the shuttle bus driver was great and very entertaining always helped us in and out of the shuttle bus. the breakfast was good and always plentiful
July 24, 2014
Rated 4.0 out of 5.0 by Itsme00313 Nice Breakfast and close to everything
Shuttle to Sesame place SUPER convenient and our driver was WONDERFUL.
July 23, 2014
Rated 5.0 out of 5.0 by Carecare78 Clean, Comfy Hotel; Crowded Breakfast
We enjoyed the Holiday Inn Express. Its clean and comfortable for the price, and its close to Sesame Place. Though the complimentary breakfast was good, we could barely find a seat in the dining area at 9am, which was a little frustrating. But, overall, a great stay.
July 22, 2014
Rated 2.0 out of 5.0 by Sesame25 Poor Customer Service
Average hotel with a good location if heading to Sesame Place. Wi-fi was not working for most of our stay which was a pain. Main reason for poor review was front desk staff. Rude and not accommodating at all. With so many hotels in the area to choose from I would expect more and I am really not that hard to please. Will definitely be returning to Sesame Place but will not be staying here.
July 21, 2014