Rated 4.0 out of 5 by 235
Rated 3.0 out of 5.0 by CDinJAX Modern hotel with great staff
The modern design will appeal to those who find straight lines and trendy furniture appealing. I don't. The lighting in the bathroom is blindingly bright and made using it difficult. Overall it is a quality facility with design flaws from a decoration and concept point of view. The staff were wonderful with great recommendations for local restaurants.
January 30, 2016
Rated 5.0 out of 5.0 by Big-Dago Great stay!
I love this hotel! Great and friendly staff! Very clean rooms!
January 27, 2016
Rated 1.0 out of 5.0 by Mb9890 Error ridden
I have been traveling and staying in hotels for work between 20-60% every week for about two years. I was stunned that the desk attendant, Tyler, announced my room number out loud to me with a lobby full of "worker-type" men. I confronted him and he gave me another room without announcing it. Secondly, my company sets my travel and pays for my accommodations in advance. I stated this as I turned over my credit card for incidentals. Within seconds I got an email alert that the room & my incidentals were applied to my credit card. Three days later I am still waiting the pending charges to disappear. Unprofessional, untrained and unacceptable actions from this "service" oriented hotel.
January 15, 2016
Rated 2.0 out of 5.0 by Mr,Dad Housekeeping was awful
The carpet in our room was disgusting as it was long overdue for a cleaning. Housekeeping was pathetic. When we returned to our room, housekeeping left four pillows in the crib without pillow cases, Also, they neglected to place clean towels in the bathroom. When we called the front desk, there was only one person working that night and we had to go downstairs to retrieve those items. Otherwise, Paul at the front desk was extremely nice and my kids enjoyed the complimentary cookies (freshly baked).
January 7, 2016
Rated 4.0 out of 5.0 by newnewyorker24 Good value but room could be darker
We booked the room with sofa bed and large queen bed. It turns out that there's no difference between a "large" queen bed with a normal queen bed. So we asked for a room with a different config. All our requests were met swiftly by the staff. If we had any issues, it was that the curtain was too thin. The light of the facade of the building leaked into the room. We could also hear the tv from next door
January 3, 2016
Rated 5.0 out of 5.0 by traveloguest1923123 Excellent Service
Fantastic service, excellent location. Clean and easy to check-in/out.
January 3, 2016
Rated 5.0 out of 5.0 by Han-Solo Super bright room
Huge work desk with plenty of built-in power receptacles and LED lights. Everything looks brand new or well maintained. I like the sink (with super bright lights) outside the toilet proper as we have three persons in the family traveling.
Only flaw could be the noisy heater fan. Seems to be like this in every hotel I've stayed.
Hotel is just round the corner from Oxford Valley Mall.
Approach to hotel is pitch black after sun sets. So be careful.
January 3, 2016
Rated 4.0 out of 5.0 by fargo10 Great breakfast, good location, very clean
Room very clean with ample space to hang clothes. Great breakfast choices.
December 30, 2015