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Rated 3.9 out of 5 by 179 reviewers.
Rated 2.0 out of 5.0 by The rooms are kiddie-proofed The room had ZERO charm. Nothing could be moved: desk, TV, etc. No lamps or shades on the window. Even in the middle-of-the-night the room was bright. Speaking of bright, the lamp on the vanity left me with 2nd degree burns. The bed was very uncomfortable. Pillows were paper thin. Now, all of this is probably due to the fact that this hotel seems to cater to families with kids going to Sesame Place. That's fine. This hotel seems to have decided to target that market. It's just not for the business guy who wants to get his work done in a comfortable work setting and then get some serious R & R. July 21, 2015
Rated 5.0 out of 5.0 by Happy Customers From the moment we walked in and dealt with Pamela (she made the whole family feel like family), the entire staff was friendly and professional. The experience while visiting to take the family to Sesame Place was an extension of home. I highly recommend this property to others traveling to Sesame Place. Job well done goes out to all!! July 21, 2015
Rated 4.0 out of 5.0 by Great sleep!!! Great place to stay, clean and comfy, kids had a great time in the pool and at Sesame Place... July 20, 2015
Rated 4.0 out of 5.0 by Good It was awesome, except room floor was dirty. They didn't have laundry for guest. July 19, 2015
Rated 4.0 out of 5.0 by Overall okay My family enjoyed our stay for the most part in your hotel. Rooms were large & clean. With the hotel packed on July 4th weekend and one elevator-going up & down was a little slow. Breakfast was great the first morning since a majority of the crowd hadn't checked in yet. The next two mornings were tough. Not enough food, coffee, or utensils. A lot of this had to do with people taking way too much food, only to throw it out later when not eating. Also not enough breakfast staff to keep the food rotating out of the kitchen. With busy weekends, more than 2 people need to be working the breakfast to keep up with the crowd. Location to Sesame Place is great. Only thing better would be to have a guest laundry. July 10, 2015
Rated 2.0 out of 5.0 by Service The Hotel was close to Sesame which is exactly why we chose it but the weather was a bit off so we could not go to Sesame, we have small children and the Pool was CLOSED. There was nothing to do with our kids except take them out and spend Money The major problem was with housekeeping. The lady knocked for a minute straight Saturday and Sunday at 9am. I would of like for my children to sleep instead they were awoken by the knocking and than her trying to get into the room Extremely frustrating July 9, 2015
Rated 2.0 out of 5.0 by Horrible stay, not what we expected It was not a pleasurable stay and the breakfast was horrible. July 7, 2015
Rated 5.0 out of 5.0 by Enjoyed Every Minute. I recommend this place for families...very clean, modern, great service, safe, and delicious breakfast. July 7, 2015
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