Rated 3.6 out of 5 by 97
Rated 2.0 out of 5.0 Need to spend $ on upkeep
This hotel puts no money back into the upkeep of the rooms. The mini fridge in our room was missing shelves and the freezer was completely iced over. Everything just seemed dingy and very used. Captive audience for Sesame Place. Overall, disappointed.
August 13, 2014
Rated 3.0 out of 5.0 by always important What are YOU looking for in a hotel?
After reviewing many of the other comments left on this site and tripadvisor.com. We decided this hotel would fit our needs: Very clean, very close to Sesame Place and reasonable reward point rate. Property (I'm told) is set for total renovation at the end of this year. It needs it. The traffic through this hotel must be extensive with its location and the toll from so many families can't be helped. Wifi was unreliable; computer in lobby needs help; and the air conditioning unit in the room was very loud and rattled. Great selection of breakfast items, quickly replenished, and kept as clean as possible considering the number of slobs there having breakfast. Rooms were more than adequate (4 people with two beds) - Construction was such that we did NOT hear people in adjacent rooms. Under the same circumstances (grandchildren to Sesame Place). I would stay here again. At the end of the day/night we were exhausted and slept like logs.
August 13, 2014
Rated 5.0 out of 5.0 by ladyluck55 wonderful people, great hotel
We have stayed at this hotel a couple of times and we are amazed at how well the staff are able to keep it clean and quiet. It is very close to Sesame Place and one would expect a lot of noisy guests but we did not find any problems. We must give extra credit to the friendliness and helpfulness of the staff. They really seem to care about the guests. I would rate this hotel as one of the best Holiday Inn Express hotels that I have ever stayed in. We look forward to a return visit.
August 11, 2014