Rated 3.9 out of 5 by 210
Rated 5.0 out of 5.0 by fastpitch609 very satisfied
very attentive and friendly staff and excellent breakfast
September 30, 2015
Rated 1.0 out of 5.0 by runninggrandma Third Stay, not the Best
I have stayed here in the past and been thrilled, not this time. The highlight is the proximity to Sesame Place, the shuttle drivers are personable, accommodating and professional.
I checked in and was given a room already occupied, the front desk apologized and gave me some points for my inconvenience.
The first day, housekeeping was mediocre, made the beds, didn't replace cups etc, didn't vacuum and it needed it. Second day, no housekeeping at all. Went to front desk for towels, informed them of no housekeeping, they didn't really respond. Asked if I left do not disturb sign on, (no) and that was it. Breakfast area was mobbed and none of the days we were here was there room for us to eat in the area. Not comfortable eating in the room with children.
Overall seemed the hotel was overwhelmed???? My past stays have been great, this was disappointing!
September 26, 2015
Rated 5.0 out of 5.0 by Conn Yank A Very Nice In-transit Hotel
The facility was very typical of the chain and was easy to identify, though tucked into an area filtered by the landscape. It was clean, well laid out and welcoming. The staff was efficient and friendly. The room was very nice, while being efficient, but not upscale. It was a very nice place to stay for people passing through and families visiting local area and the attractions. I would recommend the facility.
September 24, 2015