Rated 3.6 out of 5 by 98
Rated 4.0 out of 5.0 by Big Family Kids Said it Was Awesome
After reading many of the reviews, we decided to stay at this hotel and it was worth it. The services offered were above and beyond our expectations. We just want to commend Carmen and Eryn who made our breakfast very enjoyable. Their quickness to replenish and assist anyone (esp kids) with the pancake machine are a plus. The cleaning crew did a fabulous job keeping with the neatness of the room. We would like to send kudos to the shuttle drivers (esp Wi). You guys made our stay there memorable. There was almost nothing to complain about, except the room carpet. We believed it needs an upkeep. We would recommend this hotel to anyone and look forward to a future stay. We loved it.
August 19, 2014
Rated 2.0 out of 5.0 Need to spend $ on upkeep
This hotel puts no money back into the upkeep of the rooms. The mini fridge in our room was missing shelves and the freezer was completely iced over. Everything just seemed dingy and very used. Captive audience for Sesame Place. Overall, disappointed.
August 13, 2014
Rated 3.0 out of 5.0 by always important What are YOU looking for in a hotel?
After reviewing many of the other comments left on this site and tripadvisor.com. We decided this hotel would fit our needs: Very clean, very close to Sesame Place and reasonable reward point rate. Property (I'm told) is set for total renovation at the end of this year. It needs it. The traffic through this hotel must be extensive with its location and the toll from so many families can't be helped. Wifi was unreliable; computer in lobby needs help; and the air conditioning unit in the room was very loud and rattled. Great selection of breakfast items, quickly replenished, and kept as clean as possible considering the number of slobs there having breakfast. Rooms were more than adequate (4 people with two beds) - Construction was such that we did NOT hear people in adjacent rooms. Under the same circumstances (grandchildren to Sesame Place). I would stay here again. At the end of the day/night we were exhausted and slept like logs.
August 13, 2014