Rated 3.6 out of 5 by 91
Rated 5.0 out of 5.0 by Gizmo100 July 21 , 2014
Shuttle bus to Sesame Place Great
Quiet hotel during our stay
July 27, 2014
Rated 2.0 out of 5.0 by Former hersha employee Not what I expected
I have worked at a holiday inn express in New York which was also a hersha property and how this hotel is ran is totally different. From the overall appearance which was subpare to the rooms were that were not what I had expected, tho suitable for a one night stay. My biggest issue was that we had requested an early check in due to having two small toddlers, we were told between 12 and 1 would not be a problem. Upon our return at almost 1 we are now told it would be until 4 because housekeeping was behind which we found to be unexceptable we felt if they could not accomadate us with the early check in then we should not be told they could. Having worked for years at a hersha property I know the standards housekeeping has to adhere to and if this was true that it was housekeeping then there is a problem with that department, which I do not believe is the case, I think the gentleman at the desk just forgot that he told us 1pm.
July 26, 2014
Rated 4.0 out of 5.0 Highly recommended
Stayed for two nights while visiting Sesame Place. Room was very big, and value was excellent. Shuttle to Sesame Place was very convenient. Saw lots of kids at the hotel, yet it was very quiet in our room. The staff was polite and friendly. In particular, Odell at the front desk was very helpful upon check-in.
July 24, 2014