Rated 4.7 out of 5 by 127
Rated 5.0 out of 5.0 by PLPL70 Very nice experience
We had two rooms at the hotel, for a larger family. Our overall experience was very positive. This hotel is very clean, has ample room amenities and a friendly staff. I would definitely stay here again and would recommend it to anyone.
Just a few things to note:
1. Our one room on the freeway side of the building was very noisy with vehicle traffic noise. I had to turn on the HVAC fan to bring in some white noise, which did help drown out the freeway noise. If I were to return, I would request a non-freeway side room.
2. The lighting in the parking lot seemed dark to me upon arrival, so I asked about security. They assured me there isn't a problem in their lot and did offer the opportunity to park in their small underground parking lot, which is gated. I took advantage of this and appreciated it. The lot has about 12 spots but all except two were pilled high with hotel equipment. Much of it was packing material and extra furniture. It was so cluttered, personally it isn't something I would want guests to see. It would be better to close the lot and just call this area storage. But the hotel could certainly put some effort into cleaning this area so it is not only more sightly, but also could allow more cars to park.
3. We were visiting from the US, so needed to change some US dollars to CDN. The front desk said they could change bills for me, which was a wonderful service. However, they offered a 1 to 1 exchange rate, instead of a published exchange rate. I felt that was a very high convenience fee to pay. If they are going to offer money exchange, which makes sense being so close to the border, it seems they could make an effort to provide a competitive exchange rate with a nominal fee built in, much like a bank.
October 15, 2014
Rated 4.0 out of 5.0 by northern sue Batth Tub
Bath tub is a little deep for us.....would appreciate a choice of handles/grips to aid entry/exit.
October 13, 2014
Rated 5.0 out of 5.0 by Eddieray A Welcomed Overnight Visit
Great over night stay after a long drive from Medicine Hat, AB. The front desk staff member was pleasant, professional and took the time to ensure my perks were all provided. The room was comfortable, a good value and met all my needs. Would highly recommend the HIE to anyone seeking an enjoyable stay as they travel the highways.
October 12, 2014
Rated 5.0 out of 5.0 by vislandken Location
Above average value for a suburban hotel; clean, good breakfast with newspaper and pool for visiting kids
October 11, 2014
Rated 5.0 out of 5.0 by RuthieM Great Stay at Comfortable Hotel
Attending a meeting at a nearby venue I chose the Holiday Inn Express Langley for the location. I'm so glad I did - not only for location, but for friendly
October 9, 2014
Rated 4.0 out of 5.0 by KWKW1960 It was very comfortable, convenient and welcoming
It was very comfortable, convenient and welcoming. I would recommend it and stay there again when in the area!
October 8, 2014
Rated 5.0 out of 5.0 by HelloNellie Great sleep, spacious room
I was very pleasantly surprised. My room mate and I were attending a conference in the area and had a spacious room with 2 comfortable queen beds, monogramed pillows describing "firm" and "soft" were a nice touch. The bathroom was spacious, lots of light and counter space and best of all had a soaker tub. We did not face the highway and our room was quiet even with the window open. Imagine that, a window that opens! It was within walking distance to many restaurants, although mostly fast food, and the parking was free. We really enjoyed the pool and hot tub in the immaculate spa at the end of our day. We had little interaction with the staff but at check-in they seemed efficient. The breakfast hot items were pre-cooked, but there were many other fruit, cereal, yoghurt options. I look forward to my return.
October 8, 2014
Rated 4.0 out of 5.0 by dtkachyk my stay
I like the location of this hotel. It's close to my clients, close to restaurants
September 29, 2014