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Rated 4.7 out of 5 by 58 reviewers.
Rated 3.0 out of 5.0 by Nice Hotel but Room had Unpleasant Odor Friendly staff especially the great ladies in the breakfast room. Room was nicely appointed, very clean with a great view, unfortunately it had an unpleasant smell which lessened our enjoyment. February 26, 2014
Rated 4.0 out of 5.0 by Excellent HIE, but skip breakfast. Extra spacious family suite, well furnished. The best pool facility i've yet to see at an HIE property. Check-In Recognition and reserved parking for PC Elites. Wonderful stay until Breakfast - when we were greeted by rude staff and inedible food. I'd stay again but will take my breakfast at the restaurant adjacent. February 25, 2014
Rated 4.0 out of 5.0 by Comfortable stay We were pleased with the friendliness of the staff, clean room and facility and a delicious, abundant breakfast February 12, 2014
Rated 1.0 out of 5.0 by never again I will say this was the worst hotel stay ever!! The cleanliness was unacceptable, the sinks were plugged, carpets stained, furniture was uncomforatable, heater was motion detected..(whose moves about in there sleep) We froze. This was the King excutive suite. For the price and what we got was sub quality. Never again will we book this hotel. January 2, 2014
Rated 5.0 out of 5.0 by Nice place to stay! Nice, clean, comfortable room, close to No.1 Highway, but very quiet room. Would definitely stay here again. December 18, 2013
Rated 5.0 out of 5.0 by Rays Stayed at this hotel many times over the years .always been great before but Last time Hot tub and steam shower broken and not roped off . They never told us when we checked in ,not cool for kids lucky we checked go into pool area from change room. told manager he delt with it next day . This time the night clerk was a smartmouth with my wife when she checked in late and wanted 250 dollar deposit . Also never asked to help with anything as she had kids that were tired and bags to pack. The day staff was great as they always have . yes I will go back ,Funny they never try that stuff with me December 17, 2013
Rated 5.0 out of 5.0 by Good location and comfortable room We were in Langley for an appointment and found the hotel to be comfortable and in a great location for dinner and a movie night out. The rooms were clean, beds comfy. The free breakfast was better than many places, they offered hot scrambled eggs, sausage, pancakes and the other standard fare. I only gave it a 3/5 on memorable because we didn't require anything and nothing bad happened. So was a good thing. December 3, 2013
Rated 5.0 out of 5.0 by Excellent! Love our 3rd experience at this hotel for our family with 3 boys. Front staff is always helpful and friendly, especially Hailey and Michelle. Hailey even wrote a personal note and left it at our room door to welcome us to Canada. We were visiting from the States. Thanks for a great experience!!! December 1, 2013
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