Rated 4.7 out of 5 by 46
Rated 5.0 out of 5.0 by vivdecorates Nice room, good location and friendly staff
We only stayed one night but the hotel was very clean, beds were comfortable and was a good experience overall.
November 20, 2013
Rated 4.0 out of 5.0 by IHGVAgirl Great Staff, Price, Breakfast, and Location
Lupe has great customer service. An issue occurred during my stay in which she promptly offered to rectify it. Her offer of complimentary Priority Points (pending) and a Room Upgrade (complete) were beyond gracious. I am very happy I chose this property while visiting the Lansing area. I will definitely reserve a room in the future. The staff (and the breakfast) may the points and money worthwhile.
November 19, 2013
Rated 4.0 out of 5.0 Great location
This place is great compared to the hotels downtown Chicago and close to shopping in Schererville.
November 18, 2013
Rated 5.0 out of 5.0 by GBee What a Wonderful Hotel!
My husband and I were coming back to the Chicago for the 97th Birthday of a family member and looking for a hotel that would be close...Since we usually stay at Holiday Inn Expresses if we can, we found this one that was not too far from the Orland Park area where we were going for the Celebration. What a wonderful Holiday Inn Express! This hotel was extremely clean, well managed ----and the staff - each member we interacted with was so polite, friendly and asking if we were doing okay or if we needed anything. They recommended a grocery store and florist for us in the area. We definitely will return to this hotel if we want to stay in this part of the Chicago Area...Thanks to this team for giving us A+ service and making our stay so very comfortable Thanks, Team!
November 17, 2013
Rated 5.0 out of 5.0 by rustynail Breakfast Choices: Police Presence in Parking Lot
Surprisingly good breakfast with more choices than I expected. A bit disconcerting was the presence of police dogs and the police on Saturday afternoon. Drugs were the problem I suspect.
November 14, 2013
Rated 5.0 out of 5.0 by Nikki01 Great weekend visit but.....
I decided to take my kids here for a mini weekend getaway to enjoy the pool. First the staff was great, the breakfast was great. The bad... I had a roll away bed it was the WORSE BED I EVER SLEPT ON IN MY LIFE. I was better off sleeping on the floor since this was an extra cost I expected better. My advice GET RID OF THE CURRENT ROLL AWAY BEDS AND UPGRADE THEM...
November 13, 2013
Rated 5.0 out of 5.0 by paulvan Trip Rest
Hotel was clean, easy access, and room was quiet and comfortable. Slept very well and had a nice breakfast in their very well laid out eating area.
November 6, 2013
Rated 5.0 out of 5.0 by davisom The staff make this hotel even better!
I tend to stay at this property at least once and sometimes twice in a year. The staff is always friendly and helpful. Dorene (who I would often seen in the afternoons) was extremely kind and helpful. She even surprised me by calling me by name. She is very professional and does a great job to make you feel welcome. David (who I saw mostly late at night) was also very friendly - knowing who I was and what room I was in and made our visit nice. Lupe (who I would see in the mornings) was always there with a smile on her face and a kind friendly greeting. She was also helpful for special requests and local information. The cleaning staff and maintenance staff were all friendly and helpful - even if a request wasn't their responsibility, they would see to it our needs were met.
Overall the hotel is very nice on its own, but the people that work there make the hotel stand out from many others that I have stayed at.
October 30, 2013