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Rated 4.1 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by Great place to stay I booked this room for a friend who was visiting a relative in Leavenworth. They were very pleased with this hotel. Thanks for helping me help them. November 14, 2014
Rated 1.0 out of 5.0 by Ver Disappointed I have been an extensive business traveler my entire life. I work in the Entertainment and Real Estate industries. I normally use IHG for all my travel. This was supposed to be a no brainer choice for me. I would never have agreed to pay for this room had I had the time to deal with it... November 12, 2014
Rated 4.0 out of 5.0 by Nice way to wake up Was very pleased with the breakfast options and the staff that maintained the area. November 10, 2014
Rated 5.0 out of 5.0 by Relaxing Stay I would recommend this property to anyone wanting a little luxury while on business or recreation. The only issue I had was no hot water on the second day. However I was on the 3rd floor and after allowing the water to run for 30 minutes I did eventually get hot water. I enjoy staying at Holiday Inn Express every time I am in Lansing. The staff is very friendly and helpful. November 5, 2014
Rated 1.0 out of 5.0 by Credit Bill Woes Stayed at this hotel on a Holiday Inn reward night; however, our credit card was billed anyway. The balance at check-out was $0, yet the hotel added charges to the account after we checked out. After a month of numerous calls to this hotel, the charges have yet to be reversed. I will never stay at this hotel again, nor do I recommend anyone else to do so. Beware once they have your credit card number! October 31, 2014
Rated 4.0 out of 5.0 by Room was clean Room was clean but I think this hotel needs a little refurbishing. October 28, 2014
Rated 5.0 out of 5.0 by Great place to stay I actually put my parents in the Holiday Inn Express during their visit. They enjoy this hotel and this is now the second time I've used it for them while visiting. The hotel is very nice and the staff is great. The rooms are very comfortable and have plenty of space, which is convenient for visiting grandchildren. The staff was great and very accommodating. We used the breakfast area in the evening to gather with family and the staff on shift offered to get cups/plates/napkins or anything else we may have needed. Cookies and fruit were put out and the coffee was always fresh. I will definitely place any family visiting in this hotel. Thank you. October 14, 2014
Rated 4.0 out of 5.0 by Great staff The staff will make sure you get checked in quickly and answer every question. Quiet location. Breakfast is pretty good, but not fresh cooked (except using the pancake maker!). Air conditioning system is pretty noisy. Great water pressure in the shower. October 12, 2014
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