Rated 4.1 out of 5 by 67
Rated 5.0 out of 5.0 by Gina23 Very Comfortable Bed
Overall a nice experience. The rooms need updating, new carpets, brighter colors, higher toilets, etc. Could use a shuttle service to Leavenworth for meals,etc. as there`s only fast food places nearby and no onsite restaurant. Once there you are stuck unless you have a car. The 5-Guys shuttle from the airport is excellent but expensive unless you share it with others. Overall I enjoyed my stay for the NCA Convention held in Leavenworth at the C.W.Parker Carousel Museum as they took care of our transport back and forth.
October 2, 2013
Rated 1.0 out of 5.0 by KarTov Unpleasant Stay
During the process of teaching a class at Ft. Leavenworth, I made reservations to stay here and found out the only room they had available was a smoking room. In 2013 who still has smoking rooms?! The curtains were only for decor as they didn't close at all and a huge parking lot flood light shined into my room every night. I brought this issue up with the staff who provided me a hole-ridden blanket and paper clips to clip the blanket to the faux curtains, which I did, making my business room look like a refugee camp. No fresh fruit or healthy options in the morning for breakfast, 2 tour busses of people managed to eat everything before I got there and I was usually out of the hotel by 7:15 AM. Absolutely the worst IHG stay I have ever experienced. Making me rethink using this company.
October 1, 2013
Rated 4.0 out of 5.0 by wfj12 Super TV but not so super WiFi
TV reception was crystal clear .... LED TV was super.
WiFi was not reliable and 80% of the time could not support NETFLIX streaming. During peak usage time .... 8PM-10PM, WiFi was useless.
August 26, 2013
Rated 5.0 out of 5.0 by Cheryl4763 Great location and clean rooms
I would recommend this Holiday Inn to anyone traveling in that area for business or pleasure. It was in a good location with all the required amenities close by. This is one of the best Holiday Inn's I stayed at.
August 23, 2013
Rated 5.0 out of 5.0 by vince55 best hotel to stay in leavenworth
I do not regret to have chosen this hotel and I think everyone when in Leavenworth should stay there in order to share my thought.The place is clean, the breakfast is great and the staff is very friendly.Best place to stay and I would recommend it to anyone.
August 16, 2013
Rated 5.0 out of 5.0 Great Stay
I have been using this hotel since the late '90s and have never been disappointed. Great service from Manager Beth and her staff, from the warm cookies when I come in from work to the comfortable room. Always attentive to my needs.
August 11, 2013
Rated 5.0 out of 5.0 by rita08 overall experience
Would recommend this property to anyone great place to stay staff is wonderful.room and comfort great
August 10, 2013
Rated 4.0 out of 5.0 by Gb1980 Bad Manager
My sister and I tried to check in at about 1:45 PM on 25 July 2013. The manager (Beth) said that all of the rooms were being inspected and none were available. Since when are all of the rooms being "inspected all at the same time" (LIE). This was also noted by another customer on another comment. Looks like a pattern to me. So we waited for an hour and a half until they said we could check-in. Never had that happen at any IHG across the entire country and overseas. Poor manager and poor planning. Corporate needs to check that out.
Another staff member named Alex had a sour face on the entire 4 days we stayed there. Not a smile at any time and we felt asking anything was a waste of time since she acted like she didn't want to be there.
August 8, 2013
Rated 3.0 out of 5.0 by Bev123 Check IN
The hotel was very clean and everyone was very nice but we arrived 1 hour before the required check-in and requested if at all possible to check in early since we had traveled for 9 hours and were in town for a funeral. The viewing for an immediate family member was scheduled for 4:00 and we needed extra time to get cleaned up before we left for the viewing. They said they couldn't release the rooms till 4:00. It's hard for me to believe all the rooms were cleaned at the same time. I've never checked into any hotel that didn't have early check-in if rooms were available. I will probably never stay at another Holiday Inn.
July 31, 2013
Rated 4.0 out of 5.0 by sugatkeats great room and great service
I really appreciate this HIE property. It is a quiet location and always friendly. The staff do their best to fill my request for exact room requests.
On my last stay, I was disappointed with the breakfast meat options - I always like bacon or patty sausage over linked sausage - but that is a personal preference and I am thankful to have such a wonderful breakfast!
July 21, 2013
Rated 4.0 out of 5.0 by Stephanie1976 Breakfast
Overall stay was nice. Staff is nice and polite, but the eggs that are used are barely edible. The other items are ok, but I think that a different brand of egg should be used. I feel so strongly about this that I changed my hotel reservations for our next trip to Corpus. Breakfast is a big part of why I choose the hotel When you travel it is a huge benefit to have breakfast on the go so you can get on with your day, so this is a very important feature for me and my family.
July 10, 2013
Rated 5.0 out of 5.0 by Billswan91 Great stay
This was our first visit to Levenworth area, researched hotels and we were not disappointed. Tony at desk was terrific, AC worked great, food decent, clean hotel would come again anytime. Best location in the Levenworth area highly recommend it.
July 8, 2013
Rated 4.0 out of 5.0 by DadOfSixBoys Room for 8
We originally tried to get two adjoining rooms for our family of eight. We were told that there were only side-by-side rooms available by the national reservation number. I called the hotel directly three days prior and they gave me two adjoining rooms on the first floor. That is good for a family with six boys!
The breakfast was awesome! We even looked into buying a Quickcakes machine for our family.
We only had two issues. One was the lack of cookies in the evening. I have stayed at HIEs across the country for years and this was the first time that cookies were not available. Also, two of the nits the desk attendant was constantly away from the desk watching the TV in the lobby. I saw this as an unprofessional behavior and not something I would pay my employees to do.
Overall, I recommend this HIE.
June 5, 2013
Rated 4.0 out of 5.0 by BigChief200 BigChief200
The room and front desk were excellent. I requested a room on the first floor and I was able to get one. The only problem I had was with the breakfast on Friday & Saturday. On Friday there was no meat on the breakfast bar when I ate. This was between 7:00 AM and 7:30 AM. The meat that was on the breakfast bar on Saturday was warm at the most. It was about the same time as Friday. Sunday breakfast was up standards. I have stayed in this hotel before and never found this in the condition in the past. I will be staying again at this hotel and I do recommend this place to my friends.
April 16, 2013
Rated 4.0 out of 5.0 by sugatkeats Thanks for reading previous feedback
Thanks for adding some amenities in the business center. It was nice to have some paper, pens, and paperclips in the center. I missed my Priority Club "goodie bag" in my room, but the business center supplies were helpful.
I like it when you have breakfast options for protein other than linked sausage. Bacon and sausage patties are always good.
Overall, staying at the Lansing HIE is always a pleasure!!
April 15, 2013
Rated 4.0 out of 5.0 Excellent Staff and Reasonable Value
I have stayed at the Holiday Inn Express in Lansing, KS on multiple trips to the area. The staff at the hotel has always been very accommodating, friendly, and understanding. The rooms are always clean and comfortable. Great selection of breakfast choices and the value of the stay is competitive with the surrounding hotels. I will definitely stay at this hotel again when I return to the area. Thanks for great hospitality!
April 12, 2013
Rated 4.0 out of 5.0 by Gunney Comfortable bed and excellent staff
Stay at this hotel many times over the recent years and the hotel and staff are always friendly and well kept.
April 8, 2013
Rated 5.0 out of 5.0 by sugatkeats Good Job, Lansing HIE!
I continue to appreciate and enjoy staying at the Holiday Inn Express in Lansing. The front desk staff are always courteous and helpful. A long time ago, I requested to have a certain room number and they do their best to honor that request. Additionally, as a Priority Club Member, I often have a goodie bag waiting for me in my room - a real nice amenity when I arrive late at night, hungry and tired! Thanks!
March 25, 2013
Rated 5.0 out of 5.0 by JGTx Holiday Inn Lansing - A great Stay!
This a great place to stay for business or pleasure. There were a lot of good things about this location. When you arrive there at the front desk, they treat you with kindness and respect. The worker who took care of the breakfast kept the area clean and food warm. The food (eggs, biscuits) was not dry, they were good and the coffee was hot. The room service was also excellent, always looks and smells clean. The house keeping ladies were always leaving notes with smiles and very friendly, make you feel at home.
As a frequent traveler, I have a choice to stay in different hotels in this area, but I say this is the best places to stay in. There are a lot of places you go to and don’t take pride in what they do, but this place goes out beyond your expectations. Thanks to all and see you soon! v/r Johnny G., Tx
March 13, 2013
Rated 2.0 out of 5.0 by gdarbo6844 Not as good as most Holiday Inn's I have been to
My reservation that I made online was not there at this hotel. First time that has happened and I suspect it was this hotel that did not do things right.
It is an older Holiday Inn and should be renovated. There was one electrical plug i could get to and it had a power strip dangling off the floor that I had to plug my electronics into in addition to the lamp, microwave and refrigerator that were already plugged into this strip. To say it was very inconvenient becasue the strip was neither on the floor or near the top of the desk is an understatement.
This hotel was an exception to my otehrwise great experience with Holiday Inn Express hotels. Once they get upgraded/renovated they will likely come up to the standard I suspect from this chain.
March 7, 2013
Rated 5.0 out of 5.0 by BigChief200 Very Good Room
The room was very good and thank for the upgrade. I found the room and hotel very relaxing after a day's work.
January 24, 2013
Rated 3.0 out of 5.0 by travelerni Housekeeping/Maintenance
This hotel has worn finishes; carpet needs replacement (at least in our room-313). Several maintenance issues; broken/missing base cove tiles in bath; lock on door was loose, etc.
January 22, 2013
Rated 5.0 out of 5.0 by RWright This is a 5 star property for Holiday Inn Express!
I have stayed at many other Holiday Inn Express and this one by far EXCEEDS the standard for this brand! Lovely clean lobby area that is softly lite, professional staff, warm and professionally presented breakfast buffet. The bathrooms have ALL the ammenities: mouth wash, lotions, gels etc and if you are a rewards member, there is a nice snack gift waiting in your room! The property is perfectly clean and I have not encountered a warmer, friendlier staff than what is represented on this property!
January 16, 2013
Rated 5.0 out of 5.0 by Ribit TDY
Great location to FT. Leavenworth; Room was comfortable and the staff was great.
December 13, 2012
Rated 5.0 out of 5.0 Always an excellent place to stay!
Thank you for another great visit! I loved the potato hash browns in the morning - this was the first time I have seen hash browns added to the already fabulous breakfast! The folks are always so helpful at the Lansing and Bonner Springs HIE! Kudos to the Midwest!!
December 11, 2012
Rated 5.0 out of 5.0 Great Fall of Football
Don and I come to Leavenworth/Lansing or Kansas for 3 months every fall to watch our son, Scott, play football for the USM Spires. This hotel has been exemplary for the last 2 years. We WILL be back in 2013! The staff is the BEST! We sometimes arrive in the middle of the night - and we are ALWAYS greeted by a smiling hotel worker. ALL of our needs are taken care of immediately. The rooms are clean and comfortable. It is a very good experience. Special attention is ALWAYS given to us - and I imagine it is the same with all guests.
Thank you for being a great place to stay as we cheer for our team!
Don and Ruth
November 17, 2012
Rated 3.0 out of 5.0 by EVNWLDR Stay
The stay was less than what I expected from a Holiday Inn Express. The rooms were noisy, the hot water wasn't very hot and I wasn't treated as though my business mattered. The neigbor's shower caused a very loud clicking sound in my room which woke me up multiple days, while my own shower squeeled.
The breakfast worker was awesome. My room was clean.
November 8, 2012
Rated 2.0 out of 5.0 by Hotwood2 Rudeness and confusion
I reserved this hotel, at a hiked up rate for the races nearby. I reserved online with a click on the 'smoking' button for my husband who stood nearby to ensure I got smoking... When we arrived, they put us on the 3rd floor at the farthest room...Much walking carrying luggage. We just got everything moved in when I realized that we were in a NON smoking room. Hubby and I went down to the desk to tell them we were in a non smoking when we requested smoking. They argued, saying we did NOT reserve a smoking room. We said we most certainly did and eventually they said "well, what you reserve online is whatever is available!" They moved us to the third floor opposite end of the hotel. We stayed there 2 nights, at 7:00 AM on Saturday morning they called the room, waking my husband who works 6 days a week and gets 2 weeks off a year. They told him that we have to move again, before noon. BUT THEY WOKE HIM AT 7!!!! They did offer us a nice suite upgrade and it was very nice, BUT NO SMOKING!!! So once again, we packed up and moved to the second floor... I have never had such disagreeable staff in a hotel in a long time. I usually stay at least 20 nights a year in hotels, if not more. I will NOT be back at this one!!!
October 27, 2012
Rated 4.0 out of 5.0 by PCGold1 Overall Experience
I have stayed at this hotel on three different occasions during the last seven months and that is why I'm writing this review. I feel like I've been there enought to give a pretty good evaluation of this property. This hotel is in a great location. There are many food places to eat directly around the hotel - Burger King, Pizza Hut, I-hop, and Dairy Queen. Hotel has an indoor swimming pool but it is not heated so the water is a little chilly for a South Texas native. They do have a hot tub though that is plenty warm! The rooms are very clean, and the staff has always been smiling. If you come by the lobby at the right time you might get a cookie or two when they put them out. The hotel is in a great location for shopping. It is about 15 minutes from Kansas City, KS famous Legends mall, KC Motorspeedway, Hollywood Casino, Cabella's and much more! The only bad thing is that in all my stays there, I have never been acknowleded as a Priority Club member. My most recent stay, I drove just over 800 miles non stop with my family and we arrived at the hotel at 1:00 pm. We asked if we could check-in early since we had been up all night driving and they told us they were replacing the air conditioners in the rooms. I identified myself as a priority club member and asked how they could be replacing them all in one day & at one time. I figured at least one room in the hotel should have been available. They told me to come back at 3:00pm. Well, needless to say this was the last time I've stayed there. If they would show a little love for the Priority Club members then I might come back, but until then I will stay down the road in Kansas City, Kansas. I would still recommend the hotel if you're not asking for anything special like early check-in.
October 9, 2012