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Rated 4.2 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Front desk service the best in west Michigan I was able to check in at 11am for that night which was nice because I needed to use the free internet to get some work done. I had the misfortune of having my a/c unit break on that hot summer day. In a heartbeat the helped move me to a room that had a working one and upgraded my room for free. The front desk lady was always helpful and able to guide me to a decent lunch place nearby. The rooms were clean, the breakfast variety great and stay even better. A great place for a few nights to stay. July 10, 2014
Rated 4.0 out of 5.0 by Great Location and Staff Only issue was dirty bathroom and tub/shower did not drain properly July 9, 2014
Rated 5.0 out of 5.0 Great front desk personal greating. Above what I expected. She was very informed, and helpful. July 4, 2014
Rated 5.0 out of 5.0 by Frequent member I always select this hotel based on the friendly and helpful staff, the location is minutes from restaurants and shopping and I feel safe when travelling alone on business. July 4, 2014
Rated 3.0 out of 5.0 by Great Staff Staff was fantastic got low ratings due to hot tub not working. July 2, 2014
Rated 3.0 out of 5.0 by questionable rate structure Hotel was fine and clean. Several folks I know had the same issue with this hotel not honoring preferred rates for government travelers, which is very unusual for a Holiday Inn hotel. The next time our group meets in this area, I think we will all look at alternate lodging, for this reason. Also, I did not get the promised 300 bonus points, offered instead of a gift bag, at check in. June 27, 2014
Rated 2.0 out of 5.0 by Disappointed Stay We have stayed at this location before. It really has gone done hill. We stay here because it is close/convienent to our family. June 22, 2014
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