Rated 4.2 out of 5 by 55
Rated 3.0 out of 5.0 by Sexyman Hard bed and nice variety for breakfast
The bed was like sleeping on a cement floor. Room was nice. Good variety of breakfast items, but didn't have out all that was advertised. Pool was dirty, so was the hot tub and it had a bad smell to it. Don't get any water in your eyes, you will have eye problems for a few days like I did.
February 16, 2013
Rated 5.0 out of 5.0 by HD123 I had some billing issues and manager was very helpful.
The staff here is geniunely friendly and helpful. I had some issues with my billing and the manager corrected the situation promptly and professionally. Being a platinum member, I was also given a free upgrade which was appreciated. Thank you.
February 11, 2013
Rated 5.0 out of 5.0 by Hassie Amy
We are from the area but live near Alpena now. We have many family and friends who live downstate. We have been staying at the hotel ever since it opened and think of it as our "home away from home"~ I have a form of Muscular Dystrophy that has progressed to the point I have to use a power scooter full time for mobility. I appreciate very much knowing that I have an accessible room that is going to meet my needs when we travel to Lapeer to visit family and friends. The staff does a wonderful job keeping everything very clean and everyone is always friendly and welcoming~ Breakfast is great and we enjoy visiting with friends in the lobby/living room area complete with a fireplace~ Plus, the new snacks and fresh popcorn are good too!
February 9, 2013
Rated 2.0 out of 5.0 by Eynsham Lapeer Holiday Inn
Hotel in need of updating! Room was freezing cold when we got there.
February 7, 2013
Rated 5.0 out of 5.0 by JFred Very accomodating and very clean.
This was a very good trip for the time of the year it was.... never been to Michigan.... and this was a very good stay... top notch! Thanks!
January 28, 2013
Rated 5.0 out of 5.0 by author48 Good Location
Had 1 little problem that was quickly taken care of. Overall we were pleased
January 25, 2013
Rated 5.0 out of 5.0 by RM1952 Great location, great service, excellent comfort!
First time in Lapeer and choice of this hotel is excellent! We had an overnight stay in a clean, comfortable hotel conveniently located off I-69 and around shopping and restaurant area. Staff were courteous, room is spacious equipped with fridge/microwave, spacious and clean bathroom. Great breakfast selection and just a perfect accommodation.
January 9, 2013
Rated 5.0 out of 5.0 by Stroh New Years Day Stay
Great to relax in such comfort. Staff made sure stay was great. Pool and Jukuzi was very nice. Assist Manager Ms. Bigger was very pleasent to speak with, her attention to detal suberb. Very nice property.
January 7, 2013
Rated 4.0 out of 5.0 by BMajor convient location
Staff was friendly. Management could have been a little more conciderate of check out times
January 3, 2013
Rated 5.0 out of 5.0 by KR1959 I enjoyed my stay as allways
The staff here is great I allways enjoy my stays at this Holiday Inn.
Keep up the good job.
December 20, 2012
Rated 5.0 out of 5.0 by PLEASANTBUTCHIE CLEAN COMFORTABLE GREAT STAFF
STAFF CALLED AHEAD OF ARRIVAL TO WELCOME US AND ASK IF THERE WERE ANY SPECIAL NEEDS. UPON ARRIVAL ACKNOWLEDGED PLATIMUM STATUS, WITH GREAT ROOM UPGRADE. FREE BOTTLE WATER AND CHOCOLATE BROWNIES. EVERYTHING ABOUT OUR STAY WAS DELIGHTFUL AND CLEAN CLEAN CLEAN.
December 19, 2012
Rated 4.0 out of 5.0 by Al64 Great service
The management and staff is among the best I have ever delt with in many years of travels
December 8, 2012
Rated 4.0 out of 5.0 by Jello70 Staff was great--very responsive and helpful.
Everyone was truly pleasant and friendly. We unequivocally recommend Holiday Inn Express - Lapeer, Mi.
November 27, 2012
Rated 5.0 out of 5.0 by Opal Great customer service
I can appreciate great customer service when I experience it. I work in the industry and I pride myself on going above and beyond for each and every person that I meet. What a treat when the same level of service is given to me! Thanks again for going above and beyond.
November 20, 2012
Rated 3.0 out of 5.0 by Kmrra56 Don't know what was going on
I arrived at the hotel and was greeted warmly and recognized as a Priority Club member. No problems with my check-in but when I got to my room, I discovered that it hadn't been cleaned after the previous guest. I had to go back to the front desk and get another room.
I decided to stay at this hotel because I was traveling in Michigan on business and this would give me an opportunity to relax and be able to have some breakfast before my 3 1/2 hour drive. When I went to breakfast at 6:30AM (it was advertised as starting at 6:00AM), there was hot coffee and cinnamon rolls that had just come out of the refrigerator; nothing else. I ended up stopping along the way for breakfast.
I'm sure that this isn't normal, but first impressions are the ones most remembered.
November 18, 2012
Rated 5.0 out of 5.0 by ama1 very helpful and friendly staff
the swimming pool down for repairs, but otherwise very nice hotel. nice,clean workout room. breakfast very good.
November 7, 2012
Rated 5.0 out of 5.0 by Fuzzytrip Don't miss this!
We were driving from Chicago to Canada. This was the perfect stopping place! The room was comfortable for three adults. The breakfast was much more than "Continental" . Omelets, pancakes, sausage and bacon graced the buffet table.
October 24, 2012