Rated 4.5 out of 5 by 32
Rated 4.0 out of 5.0 by regg thank you
the room was very good and clean..I slept well and was close to the airport.
October 7, 2013
Rated 4.0 out of 5.0 comfortable bed
A place very nice, comfortable and near from my bussines.
October 3, 2013
Rated 5.0 out of 5.0 by rsal buisness trip
Very accommodating and friendly staff everything is ckean and organized
September 22, 2013
Rated 2.0 out of 5.0 by LaGolRan Check in and A/C
Check in took a longer than normal time due to computer issues supposedly. The A/C barely blew in the room so temp stayed warmer than it should.
September 20, 2013
Rated 5.0 out of 5.0 by Reddog GREAT PLACE TO STAY
I VERY MUCH ENJOYED MY SHORT STAY AT THIS HOTEL THE STAFF WERE ALL SO NICE AND HELPFUL.
September 10, 2013
Rated 5.0 out of 5.0 by JoeyE If you're in Laredo stay here
The staff was very friendly, the property was very well maintained the pool was very relaxing. If I'm ever in Laredo again there will be no decision to make where do we stay. This is it.
September 7, 2013
Rated 5.0 out of 5.0 by Sylann Friendly Service
I have stayed at this Holiday Inn Express before, and I am always greeted by name. They also have my rewards club member number on file and automatically update the stay to my rewards card without me asking!
I had a lot of work to do, and the staff is very respectful of my quiet time, when I place the "Do Not Disturb" card on the door. Very nice and friendly staff!
September 3, 2013
Rated 5.0 out of 5.0 by Payne25 One of the cleanest hotels
Was welcomed with super polite, professional staff. Upon check in I was given a bag with water and snacks, nice added touch to the personal touch. Got to room and was pleased to find the clean appearance and smell of a room that has never been smoked in, I will not only return to this property but will gladly recommend to all my friends, and family A+. Thank you!!
September 1, 2013
Rated 5.0 out of 5.0 by DJTEXAS Excellent Staff
Clean room and nice staff. Rooms were clean and the location of the hotel was well place in town
August 25, 2013
Rated 5.0 out of 5.0 by kensal1989 Best Holiday Inn
WOW, where can I start from the moment I drove up to walking in I knew I was in store for a great stay. The manager at the front desk was awesome, checked us in with no problem and even gave us a choice what floor we wanted. The rooms were super clean and comforable, the pool, let me talk about the pool just simply awesome, it has a very unique color to it that makes it stand out as well as the whirlpool. We were in town for a concert at the Laredo Events Arena which we had a shuttle service take us and even pick us up back to the hotel. Really why can't other places model themselves after this one here, and to think you are in Laredo it didn't even seem as we were in Laredo. Breakfast was a hot breakfast with mini omelets, sausage, biscuits and the works. I was told that on certain days they offer courtesy drinks in the evenings. I just want to go back and stay there just to get away from work and relax.
August 24, 2013
Rated 5.0 out of 5.0 by HandsomeDad Best Holiday Inn Express ever
Best Holiday Inn Express ever. Love the installations and friendly staff
August 24, 2013
Rated 5.0 out of 5.0 by Robert121 Great Stay
Had to stay at this Holiday Inn Express on the fly due to our move from Laredo. The staff was excellent in accommodating me, they were friendly, helpful and always quick with a smile, ready and willing to help with any item or issue.
I would recommend this Holiday Inn Express to any visitor to the Laredo area. It's located in an area where there are restaurants, gas and easy access to the mall or whatever your fancy.
Thanks Holiday Inn for making this trying time in our lives that much easier to handle. You all really came through in a pinch.
June 24, 2013
Rated 1.0 out of 5.0 by Will210 Dirty Room with poor service
I stay here five times in the past 4 months - until last time was great. I was given a dirty room - too busy to clean room right.
Thr tables in dinner area, all dirty and it was clear no one had a time to clean the floor in the past 24 hours.
When I needed service I had to call corp. No manager on duty during normal bussiness hours.
If it is not clear, This stay was a big fail.
I will be trying a another hotel.
June 15, 2013
Rated 5.0 out of 5.0 by TIGGER13 GREAT SEVICE FROM DESK CLERK
THE DESK CLERK WAS VERY PLEASANT AND ASSISTED OUR NEEDS WITH A PROMPT SERVICE AND WITH A SMILE.
OUR STAY WAS THE BEST STAY AND VERY COMFORTABLE. THANK YOU FOR SUCH GREAT SERVICE.
SINCERELY, MS. ZESATI
May 24, 2013
Rated 5.0 out of 5.0 by kamalla great service
the lady that checked me in was outstanding. don't know her name but she was courtious and knew what she was doing. give her a raise
May 21, 2013
Rated 5.0 out of 5.0 by PreciousJewels Nice Hotel
Thank you for your warm hospitality! Enjoyed my stay and look forward to more stays while visiting Laredo.
May 13, 2013
Rated 5.0 out of 5.0 by PreciousJewels Warm Hospitality
Enjoyed my stay! Hotel was clean and the free breakfast was GREAT! Thank you for the great service provided to me during my stay. Look forward to more stays in your hotel.
May 13, 2013
Rated 5.0 out of 5.0 by Billyk1974 Thanks for making me feel welcome!
I had a great stay at Holiday in Laredo. The staff was great especially the General Manager, she was very helpful and made me feel very welcome to the area. The Hotel was very clean and the rooms were very accommodating. The Business center was very well equipped and was a great help in preparing for presentations I had to make during my stay. I would definitely recommend this hotel!
April 5, 2013
Rated 3.0 out of 5.0 by gswhw5 Getting its fair share of use
Hotel has meet the basics of a HI Express. Interior is starting to show the excessive wear of a heavy stream of traffic from the oil workers, nothing that can't be cleaned up. Walk to Polancos Grill is a nice touch as well as small number of shops in plaza next door. Traffic should get a heck of a lot better on Bob Bllock Loop in about a year or so with the new exits and connections to 359 and industrial park on the north end,
April 1, 2013
Rated 5.0 out of 5.0 by Joe55 Satisfied guest
Excellent laundry service provided and great service from staff. Thankyou
January 17, 2013
Rated 5.0 out of 5.0 by nick4321 staff and location
Great staff consistently, in a safe part of town..
January 16, 2013
Rated 4.0 out of 5.0 by TravellingCatMan Nice hotel - let down by the standard 'hot' breakfast.
Clean and smart hotel with very friendly and attentive staff - to be commended.
Only leg down by the standard hot breakfast which was barely warm and of a 'TV dinner' style i.e. probably pre-prepared packet meal type and served on/in/with nothing but paper and plastic.
This is not a reflection on the hotel but general corporate approach by IHG.
January 5, 2013
Rated 4.0 out of 5.0 by AmberJack Clean, Nice Rooms
Everything here is nice, clean, and quiet. Only negative is if you wait past 7am, they ran out of hot water both mornings I was there. Had to take cold to cool shower and shave. Hot water capacity must be low. Nighttime the water was hot. I have stayed at this property in the past and never had this problem. I will return there.
December 4, 2012
Rated 5.0 out of 5.0 by Ontheborder Enjoyed location and cleanliness
Location is very convenient and place is very clean.
November 26, 2012