Rated 4.5 out of 5 by 162
Rated 4.0 out of 5.0 by D Keith Attention to Details
Great hotel over-all. Attention to small details needs to be focused on. Seating at breakfast can be tricky when busy, had to stand twice and eat breakfast and had to wait for eggs both days. Elevators are not cleaned often enough. Room was good but slightly dated. Crack in sink, noisy bathroom door, carpet corners not clean, torn blackout curtain, small tv, no HBO or other movie channel. The fronk desk woman was super nice. Helpful as she could be.
April 30, 2015
Rated 4.0 out of 5.0 by Will5480 Great service and safe location
Nice hotel. Friendly staff. Close to everything. Safe location.
April 30, 2015
Rated 5.0 out of 5.0 by Blueyes22 quiet room, great service
room was quiet, front desk was very helpful, staff was great, television was good, breakfast could have been better, sausage was a little under cooked...there were no biscuits on the buffet....
overall the stay was good...
April 29, 2015
Rated 5.0 out of 5.0 by Teddy J Great staff!
The hotel staff has excellent etiquette phone and customer service skills and are very professional when talking to you. They welcome you with a smile and are very friendly and courteous and treat you with respect.
April 28, 2015
Rated 4.0 out of 5.0 by Nioalfredo Bonito, bueno y buen precio...solo cambien de alfombra a madera!!!!
Todo bien, excepto el desayuno sin gracia!!!
Eventualmente olvidaban cambiar y reponer las toallas. La seniorita de la recepcion fue muy atenta y servicial se merece un aumento!!!
El gimnasio me parecio muy pequenio y sinceramente creo que no solo en este hotel de la cadena sino en todos deberian cambiar las alfombras (Viejas, manchadas y llenas de bacterias) por pisos de madera que son mas higienicos y mas elegantes y duraderos.
April 27, 2015
Rated 5.0 out of 5.0 by ramiror servicio de taxi
El taxi que solicitè tardò 40 minutos en llegar. El taxista que nos recogiò me dijo que del hotel hablaban a otra cadena de taxis porque le daban propina a las personas del front desk, pero ante nuestra desesperaciòn le llamaron a èl de esa agencia para pasara por nosotros. Les digo lo que me dijo el taxista, y la verdad se me hizo raro la tardanza del taxi, y que cuando pedì que llamaran a otra agencia, otra persona hablò con la que ya habìan contactado, y al decir que el taxi estaba por llegar, la otra persona cancelò a la nueva agencia. Valdrìa la pena revisaran esto, `pues por esa tardanza casi pierdo mi autobùs.
April 23, 2015
Rated 5.0 out of 5.0 by JRM2324 The experience I have come to expect at Holiday Inns
Everything was just fine. i will be in Laredo again and will most likely stay at this Holiday Inn.
Thanks for the consistent quality service.
April 20, 2015
Rated 4.0 out of 5.0 by BS39 Comfortable bed, nice place
Come back to this hotel often. Like the area and the actual hotel. Does need an upgrade to their internet...very spotty depending on which rom you are in, but otherwise, a nice hotel.
April 20, 2015