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Rated 4.7 out of 5 by 209 reviewers.
Rated 4.0 out of 5.0 by Destination Wedding I first start inquiring about this property last year for my Wedding Guest to stay for my Destination Wedding on St. Pete Beach. Sharon the Marketing Consultant was AWESOME, we emailed as well as talked to each other often. I will say this location was not very close to my Wedding Site, but the Staff printed out directions for my Guest and I to just about anywhere we wanted to go. Happy Hour was a blast...the Hotel staff serve wine for the guest. Breakfast was also a big HIT, the selection was just right!!! The rooms were clean, housekeeping staff was also great. My parents left them a HEFTY tip because they were so professional and there if we needed anything. I would recommend this property!!!! Signed: The Happy Bride :) August 6, 2013
Rated 5.0 out of 5.0 by Good Stay Overall great hotel. Stayed 5 nights, staff very friendly but never had the TV remote issues resolved in 5 days we were there. Other than that perfect stay. July 30, 2013
Rated 3.0 out of 5.0 by Staff Upon arrival front desk clerk didn't have a sense of urgency to assist. Was too busy taking care of office work. Was not busy at time of check in. Clerk complained about other staff not doing their work. Check out receipt was not delivered at room and checking out was not quick. July 23, 2013
Rated 5.0 out of 5.0 by Great accomodations and staff We stayed there several days for a family event. My husband and I could not have asked for better accomodations and staff. Even though the hotel was very busy during our stay, everyone who worked there treated us like family and made us feel like we were their only guests. Upon check-out, we looked at the bottom of our receipt and noticed they even included the weather report for our home town, should we be returning home that day. This hotel stay experience was the best! July 13, 2013
Rated 3.0 out of 5.0 by Poor Service - Room Cleaning The room cleaning staff left a lot to be desired. In order to help environmental cause, we told them they didn't have to change the towels the first day & they not only left the towels, but didn't make the beds, empty the trash or anything else. The second day, the towels were changed (short one whole set), but again, nothing else was done. Toiletries were not replenished & trash was not emptied. July 3, 2013
Rated 5.0 out of 5.0 by Excellent hotel appearance & cleanliness. A great hotel with high quality and value. Guest room very spacious with a very comfortable bed and pillows. Cleanliness of hotel room, public areas and exterior made me feel very comfortable. Morning breakfast had a good variety of selections. Staff were friendly and accommodating. We would definitely return and recommend this hotel to anyone coming to the area. June 30, 2013
Rated 4.0 out of 5.0 by Great service The staff here were exceptional. The hall carpets are needing replacement or a good cleaning but our rooms were immaculate. It was also very quiet! June 23, 2013
Rated 5.0 out of 5.0 by This should be the benchmark of all similar establishments A visitor to this facility must be prepared to be spoiled. There are not enough adjectives in our language to express our feelings to what we love to call our Florida home. I believe the word guest best describes one who stays at the HIE. A visitor becomes a guest and then a member of the family. We have not found anything to complain about over the few years. Our stays are brief but relaxing. The staff is so friendly and accomodating. The rooms are also forever clean and fresh. June 22, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast very clean Room was very clean with no discreet odor. Room size was quite adequate and accomodating for the two of us.We were very pleased with the overall service of the hotel. May 27, 2013
Rated 5.0 out of 5.0 by Accommodating and knowledgeable staff Stayed here for a youth basketball tournament.Great for the kids since breakfast was available for them before the games.Rooms were clean and fully stocked.Staff was patience and friendly to the variety of clients for this weekend.Thank you sheryl for your outstanding customer service at checkout. May 24, 2013
Rated 5.0 out of 5.0 by Near the beach Nice room. Good location, near Tampa airport and beaches. Good breakfasts - love the pancake machine. Prompt response to fix a problem. May 22, 2013
Rated 5.0 out of 5.0 by Great Service My daughter and I stayed here over Mother's Day weekend. The front desk staff were very pleasant and helpful. The room was clean and the bed so comfortable! The only thing I didn't like was being next to the housekeeping closet, early in the morning there was a lot of banging, woke me up...thought it was thunder. Everything else was wonderful! We'll definitely stay here again! May 18, 2013
Rated 5.0 out of 5.0 by !st Time Staying Here But It Will Not Be Our Last I Great Place. I can't say enough good things about this Hotel. I called while on the road from Sanford ( we came to Florida on the AutoTrain) to inquire about the check-in time. Over 2 hours early was not a problem. My wife and I stayed for 3 nights. The staff is very friendly and eager to help in whatever way they can. Our room was clean as a whistle and very quiet even though the location is right in the center of things. Whenever we come to this area I am certain this will be our hotel. May 14, 2013
Rated 4.0 out of 5.0 by Excellent room service and very comfortable room. I would said everything was very neat and clean.The front desk service was excellent. Our room was neat and clean.WE had all lots room for six people in one room. We had a suit with two queen side bed and queen side sofa lots of room.The breakfast we had each moring was excellent,,the pool was nice and clean. I will be return back soon because I had family member in that area.WE really enjoy the stay.Thanks Holiday Inn Express for excellent sevice.. May 13, 2013
Rated 5.0 out of 5.0 by Friendly staff, clean comfortable rooms, and great location! We have stayed here for three years! Book every year during spring break to visit family. Already booked for 2014. Staff is always friendly and personable. Hotel breakfast is not too shabby. Beds are super comfortable and the maid service is great. Can't say enough great things about this hotel. Very centrally located to all the attractions and beaches. May 8, 2013
Rated 5.0 out of 5.0 by Very nice Holiday Inn Express We had a great stay at this Holiday Inn Express. The staff was very friendly. The breakfast was great,allot of variety. We stayed 6 nights and will be back again some day. May 7, 2013
Rated 1.0 out of 5.0 by Waited 30 minutes to check in. I cannot believe that a hotel on a Monday night has only one employee on duty. We arrived on 4/22 at approximately 9pm. At that time there was no one at the front desk. We waited and waited. There was no note that the employee would be away for an extended time. We called the hotel and the phone just rang, no one answered. Approximately at 9:30pm the employee returned to the front desk. He stated he was working on a "stuffed toilet." We were tired and this experience has turned us off to Holiday Inn. April 28, 2013
Rated 5.0 out of 5.0 by Good place to stay Nice,polite staff. Good location. Comfortable bed. Clean, well maintained room. April 20, 2013
Rated 4.0 out of 5.0 by Great stay We had a large, very comfortable room. Our beds were great...just like home. We were very surprised on attending our first breakfast at the hotel....Pancakes, who would have thought!! Omelets..bacon and all the trimmings. Not just the ordinary cold cereal and muffins...real breakfast. Our staff was wonderful...very friendly and helpful. We look forward to being able to stay there again. Please thank everyone for a wonderful stay. April 19, 2013
Rated 5.0 out of 5.0 by Ecellent Hotel Very friendly staff, super clean property, great breakfast every morning, extremely comfortable beds! We had a wonderful stay!! April 19, 2013
Rated 4.0 out of 5.0 by Good value Good rates for a holiday Inn not too far from the beaches. Also close to shops and restaurants if you have a car. Generally typical holiday inn express April 16, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay, would visit again. Efficient staff, very helpful in taking care of any requests and questions. Highly visible and concerned management team. Fresh and clean hotel. April 10, 2013
Rated 5.0 out of 5.0 by Business Trip success Was traveling for business but wanted to see the area a little. Its not to far from the beaches and with the overall service I was very satisfied for the 5 day trip. April 5, 2013
Rated 5.0 out of 5.0 by Relaxing and great service. The rooms had a relaxing decor and were very spacious. The Front Desk staff were very friendly and helpful. Melanie one of the maids at this location went above and beyond to make sure I had the best stay possible. She truly is an asset to your company. April 2, 2013
Rated 5.0 out of 5.0 by Friendliest Staff...Ever! The complete staff...from the desk clerk to the housekeeping staff to the cooking staff that prepared the breakfast, they we all incredibly helpful and genuinely friendly. The room was very clean and fresh.The bed was comfortable. Who could ask for more !!!! March 24, 2013
Rated 5.0 out of 5.0 by Great Stayed 4 nights and it was great - excellent example of what HIE is all about. March 16, 2013
Rated 4.0 out of 5.0 by Very clean and extremely friendly staff! The rooms was very clean; the staff was extremely friendly; breakfast was great, only complaint is they had a hard time keeping the items full on a busy holiday weekend. March 15, 2013
Rated 5.0 out of 5.0 by Convenient location Convenient location. Staff is friendly and helpful. Beds were comfortable, and the bathroom was clean and well-stocked. March 11, 2013
Rated 5.0 out of 5.0 by Outstanding bed and very clean room Great room service from Regina for room 321. Good clean motel and great location for my business day March 11, 2013
Rated 5.0 out of 5.0 by Week stay Excellent staff, clean and nice. Large bright room. Interior hallway rooms for safety. Very helpfull an entire week. Close to major hwys and places to see. Would certainly return. Checked in w/points two nights. Then checked out final day 3-1-13. March 5, 2013
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