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Rated 4.4 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Great Hidden Treasure In town for a conference. The staff was excellent and the hotel is really nice. Used points for the stay which I thought was a little expensive. But overall it was a great experience November 11, 2014
Rated 5.0 out of 5.0 by Comfortable Great service , breakfast was great, the owner fixed my bill without a hassle. Staff was very helpful and friendly. November 10, 2014
Rated 5.0 out of 5.0 by recent stay Very close to Fedex stadium also a wegmans very close only negative thing when I called about a shuttle to college game Hotel said no shuttle when I arrived learned there was one. So double check on that. other than that no complaints at all. Nice hotel and very nice room - with suite sink ,microwave and small frig. Would stay there again November 6, 2014
Rated 4.0 out of 5.0 by Good HI Express but staff need to be empowered I love the brand and usually stay at HI Express. I had to pay for a full extra day for my son to arrive 3 hours before check in and then I had to BEG and get manager approval to get late check out to 330pm for my 86 year old husband to nap before our flight and not have to pay for yet another day. I have been a priority Club member for 29 years and this has been one of the least flexible hotels we have stayed at. People were nice. We were not greeted as IHG members or recognized in any way. the hotel is upgrading its interior November 5, 2014
Rated 1.0 out of 5.0 by Bad day here the staff didnt care about anything but getting paid they need to go to customer service school again. October 27, 2014
Rated 5.0 out of 5.0 by No complaints I stayed here for 20 days in September '14. The rooms were clean and the staff was very friendly. The breakfast selections met my needs. It was quiet and no problems parking. October 27, 2014
Rated 3.0 out of 5.0 Average Hotel My stay at this hotel was about average. The staff was courteous and professional. Overall, the furniture and amenities seemed to be run down and older. I wouldn't recommend for or against this hotel. October 26, 2014
Rated 5.0 out of 5.0 by Safe and Comfortable We were very pleased with the HI Express in Upper Marlboro, MD. It was near the beltway, yet not so close to be affected by traffic noise. The room was comfortable and quiet. The only drawback would be that on the sheer curtains could be closed completely and not the room darkening curtains as they were only partial curtains that did not move beyond the point of being decorative. In this regard, you could see into the room from the parking lot as we were only on the second floor. I was wishing that I had thought to bring a clothespin to try to pull the bottom portion of the curtains together. Other than that, everything was perfect. Our belongings were safe and we were not worried about leaving them in the room while we went sightseeing. October 22, 2014
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