Rated 4.7 out of 5 by 218
Rated 4.0 out of 5.0 Service
I prefer a full service hotel with a light dinner/happy hour.
March 24, 2015
Rated 4.0 out of 5.0 by 19racefan Nice Area
The cost was a little higher than others in the area, but I really liked the location. A little secluded, but still very close distance to restaurants and shopping. Just bring your own pillow. Other than the pillow and a little confusion about when checkout was, it was a really nice place to stay. I would stay again.
March 17, 2015
Rated 1.0 out of 5.0 by Anneintexas Not a good experience for us!
I am a platinum member and was suppose to get a free room upgrade. We were placed in a room that only had a shower--no bathtub and the shower door was very junky! They called the phone before 11 am and woke us up from a dead sleep to ask us when we were going to leave! We did not get to check in until after 3 am so you can just imagine this was not good! The maids were banging on the door and very loud in the halls! We wont stay at this location in the future. They refused to reward my welcome bonus points to my account so I finally got the rewards rep by phone to adjust my rewards account the 500 points manually.
March 16, 2015
Rated 5.0 out of 5.0 by BSLB Comfortable bed, clean room and wonderful breakfast
The room is clean and bed is comfortable. I like this hotel.
March 14, 2015
Rated 5.0 out of 5.0 by windy21 Nice beds, breakfast
Can't say enough about the five day stay at HI Express Las Cruces. I usually don't frequent Holiday Inn however this one is an exception. Beds were extremely comfortable, room clean, breakfast good
March 13, 2015
Rated 5.0 out of 5.0 by namtz Front desk clerk
We wanted to go to a specific restaurant and she called them to make sure they were open for us. She definitely went over and above.
March 12, 2015
Rated 5.0 out of 5.0 by Dan-K Comfortable room
Great value. We were very pleased with the accommodations and look forward to staying here again. Always a professional and clean experience - when we are in the area. We always look towards Holiday Inn Express hotels for our leisure travels - even though, my business travels tend to focus on other properties.
March 9, 2015
Rated 2.0 out of 5.0 by Rafay510 No Internet
Nice hotel but the WiFi never worked the whole time I was there. This really irks me because I'm a field tech and need the Internet to get work done. Really disappointing when a quality hotel has any downtime. Totally unacceptable.
March 7, 2015