Rated 4.3 out of 5 by 84
Rated 5.0 out of 5.0 by JonLA Much more than I expected!
Walking into this motel, I was amazed how nice everything looked! I thought that I had entered a much higher cost motel/hotel. Everything was so tastefully decorated! I had a single king bed suite that was absolutely gorgeous! The food in the morning was terrific too! I would absolutely recommend this motel to anyone and look forward to the opportunity to coming back myself!!!
November 21, 2013
Rated 1.0 out of 5.0 by SS78 Terrible Location
I am not one to complain about hotels but this hotel experience was terrible. The hotel is beautiful and the rooms are spotless but the location could be much better! It is located next to train tracks so I was surprised by a roaring train at 1, 2, and 3AM! Needless to say that I didn't get any sleep! If this hotel was in a different location, I would recommend it. Unfortunately, I was also unimpressed with the continental breakfast and coffee too.
November 19, 2013
Rated 5.0 out of 5.0 by T12ravel Enjoyable stay
In for an overnight stay. Room was great, beds were comfy and staff was friendly.
November 15, 2013
Rated 5.0 out of 5.0 by JAZIA Nice place, comfortable, good service, nice breakfast
Very nice hotel with restful room. I wish you would start providing hot oatmeal as a breakfast choice, like some of your competitors do.
November 1, 2013
Rated 4.0 out of 5.0 by whesep09 Bad high-speed internet service
At the end of a long day of driving we look forward to catching up on email and communicating with family and friends via the high speed internet. Well that didn't work out. We could hardly get connected and when we did the service was so poor and slow that we became frustrated and gave up. Quite frankly McDonald's has better internet service.
October 23, 2013
Rated 5.0 out of 5.0 by BillnPatty We shall return!
We have come to expect nice rooms and comfy beds at HI Express hotels , but the Las Cruses HI was a delightful surprise. This is an elegant small hotel with outstanding service that is worth every penny of the slightly higher price. This hotel may be part of a nationwide chain, but it has the feel of a one-of-a-kind boutique hotel. Management has taken time to create a lovely experience for guests with beautiful rooms, nice breakfast, and many small extras that add up to a wonderful stay. Best hotel on our road trip!
October 9, 2013
Rated 5.0 out of 5.0 by rickrmsy Great staff
This Holiday Inn Express has the friendliest, most helpful caring staff I have ever seen. I would recommend staying here.
October 8, 2013
Rated 5.0 out of 5.0 by wturner77 Hardly noticed the trains
I read a review after I booked this property about the trains nearby and running all through the night, and I became concerned. After spending 4 days and 3 nights there here is my opinion. I certainly noticed the trains during the day when I was working in my room. Not heavy train traffic, but I would say an average of 1 to 2 trains per day during the sunlight hours. Only once did I hear a train at night. that was around 8:30 PM as I was laying down to go to sleep (I'm from the eastern time zone so I was going to bed early). Other than that, I did not notice the trains. The hotel was nice and clean, there was a great variety of food for breakfast and the staff was very kind happy and smiled a lot. I try to stay at Holiday Inn's as much as possible as I like the breakfast and the rooms. This particular location has stood out among many of the "regular" hotels that I've been in. I will certainly be looking to stay here again on my travels to this area.
October 7, 2013