Rated 4.4 out of 5 by 142
Rated 5.0 out of 5.0 Comfortable Bed and Great Service
Had a great night's sleep on our visit. Bed was very comfortable and staff was great
July 28, 2014
Rated 5.0 out of 5.0 by Traveler292 Very clean
The staff took great pride in keeping the property clean. The breakfast room was very well maintained and tables were cleaned immediately when someone vacated as was the floor.
Front Desk were great about giving us ideas for dinner and we were able to walk to the restaurant, which was nice after a long trip.
July 23, 2014
Rated 5.0 out of 5.0 by Pop41 Great Stay
The room was spotless and very relaxing. The morning breakfast was excellent with many choices and really hit the spot.
July 18, 2014
Rated 5.0 out of 5.0 by Mr. T. Pleasant Overall Experience
Room was Clean and comfortable. It gave me the impression of willingness to receive me as a guest.
July 14, 2014
Rated 5.0 out of 5.0 by breezycup 20140704PERS
Although the factors that the hotel had control over were acceptable, the location knocks off my recommending a stay at this hotel. The deciding factor not to recommend this hotel was the 3:45am train that runs by every day and breaks an otherwise good sleep pattern.
July 9, 2014
Rated 5.0 out of 5.0 by Former NM Resident Surprisingly Pleasant Stay
The property is clean as if new, but is actually six years old. The breakfast room was clean and tidy, and everything was ready and available at the starting time. The staff were excellent. When I asked for directions to a drug store, the lady at the desk hand wrote me clear and legible directions. I would gladly stay here again.
July 8, 2014
Rated 5.0 out of 5.0 by Alicia39 clean, comfortable and great service
We rented a two room suite. It was very clean and comfortable. The breakfast was excellent. We had three king size beds and a twin sofa bed. For the prize, this was excellent. The receptionist was supper friendly.
July 6, 2014
Rated 3.0 out of 5.0 by Texasmusicman back hurt sleeping on bed
The exterior of Hotel and throughout interior halls very clean and ambient. Breakfast was fair. My room was nicely clean and roomy, except for the carpeting. It looked like it's been there, since New Mexico, had been declared a state. I traveled a good while that day by car and after a good shower, I was expecting a good nights sleep. The Bed was the problem, when I woke up in the morning, I could hardly move, let alone bend over and tie my shoes, that was the only time I ever had a problem sleeping in a hotel
July 6, 2014
Rated 3.0 out of 5.0 by Army Vet Prefer air conditioning throughout the night
Air conditioner stopped during the night, both nights. Staff was alerted both nights, nothing was done.
July 4, 2014
Rated 5.0 out of 5.0 by Unhappy Motel Great motel and service
This was a very nice motel.it was clean,comfortable and management took care of us.
July 2, 2014
Rated 5.0 out of 5.0 by kerc22 Big room for family with kids
I loved that the room was big, and the couch-bed was the perfect spot for my daughter, everybody had a bed, that was priceless
July 1, 2014
Rated 5.0 out of 5.0 by pwha55 Great room
First time at a Holiday Inn Express. The bed was so comfortable and the room had everything we needed. I will book with them again!
June 25, 2014
Rated 5.0 out of 5.0 by Beer Guy Great facility, won't stay anywhere else, great service and staff
*** I had forgot my pills and pillow, realized it 200 miles west of los Cruces, called the hotel, asked them to send to me when they had time as was going to be in Tucson over nite on business. got home the following day, all had arrived. what an incredible group of staff at the Hotel, they are all 5 Star. Thank you very much
June 23, 2014
Rated 5.0 out of 5.0 by itsmecc Enjoyed my visit
I totally loved staying here. With the exception of needing a mirror and extra bathroom in the suite. Other than that it was an enjoyable experience!
June 22, 2014
Rated 4.0 out of 5.0 by CaliTonyG Holiday Inn Express and Suites Las Cruces
Consistent quality throughout the chain. Upon arrival we felt we were in familiar surroundings (almost like home).
June 18, 2014
Rated 5.0 out of 5.0 by texasdb Beautiful HIExpress
Love this hotel, very surprised and pleased. Had trouble with TV - staff promptly fixed.
June 17, 2014
Rated 4.0 out of 5.0 by NM traveler Las Cruces
Good motel though the breakfast meat was turkey/chicken based instead of pork.
June 17, 2014
Rated 5.0 out of 5.0 by Sienna Great Service
I have always enjoyed my stay at the HIE on So Valley in Las Cruces. The service has always been great over these last several years
June 17, 2014
Rated 2.0 out of 5.0 by MarinaL AiR conditioner
AiR Conditioner FAN would not stay on all night, although we set it to LOW then HIGH so it would stay on even with compressor off. Compressor only had HIGh... Very LOUD. Called Sergio...Great Customer service by the way.... he set it to the same as us but lower temperature, but still would kick on and off every 15 min all night. I would wake up every time it went off since FAN would not run constantly and then no air circulating. Also, I'm hard of hearing. No captioning. Again Sergio tried to set it but couldn't. Couldn't enjoy TV to relax and couldn't sleep. Facilities very clean. Staff exceptional. Good recommendations for supper. Bed comfortable.
June 14, 2014
Rated 5.0 out of 5.0 by Rod100 Pleasant stay and good service
Centrally located. Very clean hotel, quite, and courteous staff.
June 5, 2014
Rated 5.0 out of 5.0 by Sandi7 Great experience - would stay again
Great hotel. Very clean and the staff was wonderful. Clean room, comfy beds and the breakfast was good. The restaurant next door was very good. Would stay here again. :)
June 4, 2014
Rated 5.0 out of 5.0 by Bill from Georgia Always an excellent stopover place
The best Holiday Inn Express my wife and I have stayed at in the last 15 years!
May 17, 2014
Rated 4.0 out of 5.0 by Tom16 Passing Through
We have now stayed three times in Las Cruces, twice at this facility. Since we are long time HIE members, we are familiar with how HIE facilities operate. This facility met all of our needs, however we think they could improve the quality of the mattresses for the sofa beds. Maybe provide some kind of pad? We had a king executive suite both times and our daughter slept on the sofa bed, she could feel the coils, which was very uncomfortable, which is the reason I marked down comfort and sleep quality. Wish HIE would bring back the waffles, those pancakes have a texture and taste like cardboard, or what I imagine how cardboard would taste.
May 17, 2014
Rated 5.0 out of 5.0 by Yaya5227 Awesome Stay!
The rooms were great, House keeping very friendly even though all we wanted was new towels. Breakfast staff was very nice and helpful. Check in process fast and courteous!
May 6, 2014
Rated 5.0 out of 5.0 by travelingactor Great place to stay
Have stayed here twice and both time the staff was helpful and friendly. Ready to assist and courteous at all times.
April 27, 2014
Rated 5.0 out of 5.0 receipt
Please work on access to availability of receipt online. I work online and am able to get receipt for all of my stays. Your hotel didnt offer online veiwing.
April 18, 2014
Rated 5.0 out of 5.0 by "rhonda" Great, as always!
I have stayed several times with this hotel, and am always very happpy with everything. The staff is extremely friendly and attentive to questions. Altho' I usually stay for business and pleasure, one year ago I stayed to attend to my father's recent death and funeral.. The staff was comforting and accommodating and very considerate of my circumstances, making every offer to be of assistance. I will always choose this hotel, as much for the wonderful staff as for the convenience and location. The rooms are always clean, and, comfortable. This is a 5 star facilitiy!
April 5, 2014
Rated 5.0 out of 5.0 by 19Elizabeth66 Great Service
The Staff at this facility were remarkable and caring..couldn't do enough to make you feel more comfortable or welcome. The breakfast was tasty with a great selection of foods. We stayed in this hotel on our way to and from Arizona and would definitely stay again!
March 27, 2014
Rated 5.0 out of 5.0 by Traderbill Nice and Comfortable
Great staff, nice and comfortable room, great breakfast.
March 17, 2014
Rated 5.0 out of 5.0 by Joelcontrol Great Greeting
The counter guy was very impressed with my platinum service and was very nice to me.
March 17, 2014