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Rated 4.4 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Comfy rooms great people Everything is brand new, beds are super comfy. Would recommend to anyone. August 18, 2014
Rated 5.0 out of 5.0 by Quick stay Nicely appointed room. Wish we had cause to stay longer! Great value. Just after we arrived and checked in we heard a train so we were a little worried, but we didn't hear another until morning. When we arrived our name was on the welcome board----nice touch! August 17, 2014
Rated 5.0 out of 5.0 by super clean and secure Room was very clean without smelling like a hospital, breakfast was great. Felt very secure for my family as well as our car. August 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Las Cruces, New Mexico was AMAZING!!! This Holiday Inn Express was amazing in comparison to so many hotels I have stayed at. I was so comfortable and relaxed in this hotel and I was extremely impressed by the customer service by ALL members! This middle of the road stop for our road trip was such a good choice, and I would highly recommend it to anyone traveling through the area! August 13, 2014
Rated 4.0 out of 5.0 by sagging mattress While most everything was good to great the bed mattress was horrible. It felt fine when setting on the side but once you lay down the mattress sagged horribly to the point of a back ache. Otherwise no problems August 7, 2014
Rated 5.0 out of 5.0 by Great breakfast and friendly staff. Being that we got up early, it was nice to be able to walk downstairs for breakfast and coffee. It made it easy for us. We were able to make it on time to the Convention. Thank You. August 5, 2014
Rated 3.0 out of 5.0 by Weekend Business in Las Cruces The staff were warm, friendly and the best part of the stay. A bit of a funky smell noted coming from bathroom. Front desk notified but didn't address it. Pillows are too big. Air conditioner is loud when it turns on and off. Bed is very comfortable. Room is ample size. I'll be back in 6 months or sooner. July 29, 2014
Rated 5.0 out of 5.0 Comfortable Bed and Great Service Had a great night's sleep on our visit. Bed was very comfortable and staff was great July 28, 2014
Rated 5.0 out of 5.0 by Very clean The staff took great pride in keeping the property clean. The breakfast room was very well maintained and tables were cleaned immediately when someone vacated as was the floor. Front Desk were great about giving us ideas for dinner and we were able to walk to the restaurant, which was nice after a long trip. July 23, 2014
Rated 5.0 out of 5.0 by Great Stay The room was spotless and very relaxing. The morning breakfast was excellent with many choices and really hit the spot. July 18, 2014
Rated 5.0 out of 5.0 by Pleasant Overall Experience Room was Clean and comfortable. It gave me the impression of willingness to receive me as a guest. July 14, 2014
Rated 5.0 out of 5.0 by 20140704PERS Although the factors that the hotel had control over were acceptable, the location knocks off my recommending a stay at this hotel. The deciding factor not to recommend this hotel was the 3:45am train that runs by every day and breaks an otherwise good sleep pattern. July 9, 2014
Rated 5.0 out of 5.0 by Surprisingly Pleasant Stay The property is clean as if new, but is actually six years old. The breakfast room was clean and tidy, and everything was ready and available at the starting time. The staff were excellent. When I asked for directions to a drug store, the lady at the desk hand wrote me clear and legible directions. I would gladly stay here again. July 8, 2014
Rated 5.0 out of 5.0 by clean, comfortable and great service We rented a two room suite. It was very clean and comfortable. The breakfast was excellent. We had three king size beds and a twin sofa bed. For the prize, this was excellent. The receptionist was supper friendly. July 6, 2014
Rated 3.0 out of 5.0 by back hurt sleeping on bed The exterior of Hotel and throughout interior halls very clean and ambient. Breakfast was fair. My room was nicely clean and roomy, except for the carpeting. It looked like it's been there, since New Mexico, had been declared a state. I traveled a good while that day by car and after a good shower, I was expecting a good nights sleep. The Bed was the problem, when I woke up in the morning, I could hardly move, let alone bend over and tie my shoes, that was the only time I ever had a problem sleeping in a hotel July 6, 2014
Rated 3.0 out of 5.0 by Prefer air conditioning throughout the night Air conditioner stopped during the night, both nights. Staff was alerted both nights, nothing was done. July 4, 2014
Rated 5.0 out of 5.0 by Great motel and service This was a very nice motel.it was clean,comfortable and management took care of us. July 2, 2014
Rated 5.0 out of 5.0 by Big room for family with kids I loved that the room was big, and the couch-bed was the perfect spot for my daughter, everybody had a bed, that was priceless July 1, 2014
Rated 5.0 out of 5.0 by Great room First time at a Holiday Inn Express. The bed was so comfortable and the room had everything we needed. I will book with them again! June 25, 2014
Rated 5.0 out of 5.0 by Great facility, won't stay anywhere else, great service and staff *** I had forgot my pills and pillow, realized it 200 miles west of los Cruces, called the hotel, asked them to send to me when they had time as was going to be in Tucson over nite on business. got home the following day, all had arrived. what an incredible group of staff at the Hotel, they are all 5 Star. Thank you very much June 23, 2014
Rated 5.0 out of 5.0 by Enjoyed my visit I totally loved staying here. With the exception of needing a mirror and extra bathroom in the suite. Other than that it was an enjoyable experience! June 22, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express and Suites Las Cruces Consistent quality throughout the chain. Upon arrival we felt we were in familiar surroundings (almost like home). June 18, 2014
Rated 5.0 out of 5.0 by Beautiful HIExpress Love this hotel, very surprised and pleased. Had trouble with TV - staff promptly fixed. June 17, 2014
Rated 4.0 out of 5.0 by Las Cruces Good motel though the breakfast meat was turkey/chicken based instead of pork. June 17, 2014
Rated 5.0 out of 5.0 by Great Service I have always enjoyed my stay at the HIE on So Valley in Las Cruces. The service has always been great over these last several years June 17, 2014
Rated 2.0 out of 5.0 by AiR conditioner AiR Conditioner FAN would not stay on all night, although we set it to LOW then HIGH so it would stay on even with compressor off. Compressor only had HIGh... Very LOUD. Called Sergio...Great Customer service by the way.... he set it to the same as us but lower temperature, but still would kick on and off every 15 min all night. I would wake up every time it went off since FAN would not run constantly and then no air circulating. Also, I'm hard of hearing. No captioning. Again Sergio tried to set it but couldn't. Couldn't enjoy TV to relax and couldn't sleep. Facilities very clean. Staff exceptional. Good recommendations for supper. Bed comfortable. June 14, 2014
Rated 5.0 out of 5.0 by Pleasant stay and good service Centrally located. Very clean hotel, quite, and courteous staff. June 5, 2014
Rated 5.0 out of 5.0 by Great experience - would stay again Great hotel. Very clean and the staff was wonderful. Clean room, comfy beds and the breakfast was good. The restaurant next door was very good. Would stay here again. :) June 4, 2014
Rated 5.0 out of 5.0 by Always an excellent stopover place The best Holiday Inn Express my wife and I have stayed at in the last 15 years! May 17, 2014
Rated 4.0 out of 5.0 by Passing Through We have now stayed three times in Las Cruces, twice at this facility. Since we are long time HIE members, we are familiar with how HIE facilities operate. This facility met all of our needs, however we think they could improve the quality of the mattresses for the sofa beds. Maybe provide some kind of pad? We had a king executive suite both times and our daughter slept on the sofa bed, she could feel the coils, which was very uncomfortable, which is the reason I marked down comfort and sleep quality. Wish HIE would bring back the waffles, those pancakes have a texture and taste like cardboard, or what I imagine how cardboard would taste. May 17, 2014
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