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Rated 4.4 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Typical HIE - recommended This HIE is typical and comparable with most others of this brand - staff was friendly and the room was neat and clean. The walls are a bit thin so light sleepers might want to request a corner room or top floor room, but that was just a minor concern and I recommend this hotel. October 22, 2014
Rated 5.0 out of 5.0 by Best Hotel stay in Las Cruces The first thing that struck me was the quality of the hotel both inside and out. I thought it was brand new and they told me they were 6 yrs old. Everything is high quality from the lobby, to the rooms, to the breakfast area. The food was hot and fresh and the staff was very accommodating. October 22, 2014
Rated 5.0 out of 5.0 by Friendly Staff Comfortable rooms I go on business trips quite often to this hotel. I realyy love the staff, the rooms, locstion, cleanliness. My only setback is the choices for breakfast in average, I been to other Holiday Inn Express that have more options October 20, 2014
Rated 4.0 out of 5.0 by Great service and great breakfast Staff was excellent and the room was clean and neat. I'll definitely stay there again on my next visit. October 20, 2014
Rated 5.0 out of 5.0 by Very nice hotel and staff! The room was comfortable, clean and the bed was very nice. After traveling for 12 hours this was a welcome retreat! October 19, 2014
Rated 5.0 out of 5.0 by Comfortable plus staff was helpful This is the third time we have stayed here, it is very convenient right off I-10. Rooms are comfortable, just alittle noise from trains and the interstate. Staff is very helpful in recommending dinner places all within a short distance of the hotel. Breakfast in the morning had a lot of variety. We will stay here again. October 18, 2014
Rated 5.0 out of 5.0 by The Best of the Best After registering for the night we were about to go out to a restaurant recommend by the desk clerk. When we got to the car it wouldn't start & we ended up calling AAA. The desk clerk was extremely helpful not only offering to call us when AAA arrived but also with helping to get us a room service for our evening meal. Thank you. October 18, 2014
Rated 5.0 out of 5.0 by Great, friendly staff I stay at this HIE about twice a month and have done so for the last 7-8 years when I travel for business to Las Cruces, El Paso and Deming. The staff is great and very friendly. Since I stay here so often, some of the staff and management remember me and call me by name. It's always been a great hotel for me to get to in the evening and just relax in my 4th floor suite. There are also a lot of great restaurants in the area as this HIE is located close to NMSU and Old Mesilla. The only thing I don't like is the railroad tracks run right next to the hotel and, since I am a light sleeper anyway, the trains do wake me up from time to time. October 16, 2014
Rated 5.0 out of 5.0 by Fantastic Stay We had a wonderful stay and the hospitality was great! The lobby had a little smell to it that was often times a little too much (odor from some sort of scentsy or febreez). Overall, excellent stay. October 16, 2014
Rated 5.0 out of 5.0 by Great hotel - excellent personnel! My daughter and I were traveling through here - after a very long day in the car, we welcomed and made to feel right at home. The front desk personnel were awesome! We were given excellent directions to the restaurant, came back and went to the well-kept hot tub. Breakfast offered plenty of choices, and the attendee was very pleasant! We will definitely stay here again if in the area. Thanks for your hospitality! October 10, 2014
Rated 4.0 out of 5.0 by Nice Property Fast check and convenient. Would recommend to stay there. Rooms were clean and the staff was attentive. October 8, 2014
Rated 5.0 out of 5.0 by Great hotel Very nice property. Breakfast room very lovely with fireplace. Suites are nice size with spacious bathroom. This was the best hotel on our 16-day vacation! October 3, 2014
Rated 4.0 out of 5.0 by Great Front Desk Staff This for the Holiday Inn closer to NMSU. I've stayed at the other Holiday Inn closest to the entrance of Las Cruces and that Holiday Inn is fantastic, everything about it is put together really well. The other one just felt off for me. I didn't feel the same way I do at the other one. Plus the places around the other hotel makes life a lot easier for thoughts of us from out of town. There were shopping centers and restaurants everywhere. At the one closest to NMSU, nothing. Not a great location if you ask me but being pretty close to the school was nice. Also, not very cool being next to the train tracks and trains coming in 2am, 3am and 4am blowing their horns, good luck getting a good nights sleep. Next time I'm in Cruces, I will definitely be staying at the other Holiday Inn. On the plus side the staff was very helpful and they were very good at the small things like having a extra phone charger for me to use. October 3, 2014
Rated 4.0 out of 5.0 by Beautiful and Comfortable Room I really like the breakfast selections and the breakfast room was great and really clean. I really like the good smelling lobby. The staff were excellent. The only problem was(and not a hugh deal) was the air conditioner and shower head. September 29, 2014
Rated 5.0 out of 5.0 by nice staff staff really took care of my families needs. the breakfast bar was fully stocked and efficient location next to both highways. September 25, 2014
Rated 5.0 out of 5.0 by good service good overall stay at this hotel, would stay at this location if traveling to this area again. September 25, 2014
Rated 4.0 out of 5.0 by Nice place to stay This hotel is a good value. The rooms are comfortable with very comfortable bedding. The air conditioner worked well. We were pleased w/ our experience at this hotel. It's also at a very convenient location. Coffee was bad though. September 22, 2014
Rated 4.0 out of 5.0 Great Value--See Caveat for why I did not give 5 Stars I have traveled here from Texas on business a few times over the past four years. For the price, I think this is a great place to stay in Las Cruces. It's very clean and the service staff is very attentive and helpful; great breakfast selection; great fitness and pool area with a nice steam room. Everything in the room was in good condition and all the facilities and appliances worked well. The room was very clean; bed was super comfortable; and the walls must be sound proof because I don't hear not a sound coming from the other rooms and the place was booked while I was there this last trip. Caveat: Bring your laptop computer because the business center is not up to standard. And don't expect a congenial front desk staff. To be clear, they are not rude, just efficient and sort of mechanical, so no warm greetings or fuzzy hellos or good byes or "Thank you for staying with us". This is not important to me, I just notice these things because I am in the "people business"; but in case it's important to you, don't take it personally :) September 22, 2014
Rated 4.0 out of 5.0 by Great bed, excellent service, over powering fragrance The location for my visit was ideal as my son's apartment is close to NMSU. The room was excellent and very quiet to neighbors. My room was on the side of the railroad tracks, so I did hear trains at night. The staff was very courteous and friendly. The food was also very good. The one downfall for me was the over powering Holiday Inn fragrance in the lobby and ventilation system. Some people may like the smell, but I did not. I thought it was too strong, mainly in the lobby, but I could also smell it in the room. For me, I would have preferred less of fragrance throughout the hotel. September 18, 2014
Rated 5.0 out of 5.0 by An Incredible Stay I was simply passing through and needed a place to stay. This hotel was the highlight of my trip. The great staff, the great room, the comfortable bed. I didn't want to stop sleeping. I highly recommend this hotel and any Holiday Inn Express. September 17, 2014
Rated 4.0 out of 5.0 by Great stay It is a nice place. The staff was great. It is a good location. September 17, 2014
Rated 2.0 out of 5.0 by Disappointing We were surprised how little furniture there was in the room considering it was a good size. There wasn't even a desk or table to set things on. The AC was extremely noisy so we shut it off overnight. Wouldn't ever stay there again. September 12, 2014
Rated 5.0 out of 5.0 by overall a good hotel Nice place to stay but no good restaurants within walking distance September 12, 2014
Rated 5.0 out of 5.0 by Lost and found I had left my jacket in the breakfast area. When I inquired about it the following morning, they had picked up the jacket and kept it at the front desk. They were very friendly about it. September 10, 2014
Rated 3.0 out of 5.0 by Don't upgrade to the Suite It is right next to the stairwells and very loud when people go up and down the steps. We had a fairly bad experience with this hotel, AC not working right. Ceiling fan about falling off from being out of balance and quite a bit of traffic already for a newer hotel. September 4, 2014
Rated 5.0 out of 5.0 by Comfy clean rooms Only drawback was the air conditioning wasn't fully functional. made me uncomfortable September 2, 2014
Rated 3.0 out of 5.0 by Lump sided and air conditioning kept going out One bed in my room was lump sided and the air conditioning went out quite a bit. it was uncomfortable. Otherwise, the property is very nice, staff is awesome. September 2, 2014
Rated 5.0 out of 5.0 by Staff was very attentative Staff was great upon check in. This was the fastest and easiest check in process I have had. August 27, 2014
Rated 1.0 out of 5.0 by Night from purgatory! Don't plan on sleeping if you need A/C or heat. The place looks great. It is clean and EZ on/off from the freeway. the air conditioning/heating units sound like a truck idling in your room. You cannot sleep. It was a horrible experience for the money. For any amount of money, no matter how low, this is not the place to try to sleep. August 18, 2014
Rated 5.0 out of 5.0 by Comfy rooms great people Everything is brand new, beds are super comfy. Would recommend to anyone. August 18, 2014
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