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Rated 4.2 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay The staff is very friendly and knowledgeable. Great breakfast spread, comfortable and well-lit lobby and lounge area, cozy beds, and decent internet connectivity. The property is well maintained and easy to get to with quick access to several main roads, but just far enough back to not hear vehicles driving by. October 7, 2014
Rated 5.0 out of 5.0 by Fantastic Stopover We stay here instead of the strip because it's a one-night stopover for us. Wonderful value and accommodations. The breakfast is fantastic. The pool and spa are clean. The staff are accommodating. The rooms look and feel clean, as does the bathroom. It's the perfect stopover for us before a long trip or on our way back home. October 1, 2014
Rated 3.0 out of 5.0 by Convenience Close to Nellis AFB and have good dinning selection nearby (off Craig and Nellis blvd). Noisy with aircrafts flying nearby. September 29, 2014
Rated 5.0 out of 5.0 by Problems with the internet The internet was very slow when it worked at all. It made it impossibble to work in the room. Everything else was great, however. September 29, 2014
Rated 5.0 out of 5.0 by Very clean, comfortable and quiet Very good property. Very quiet location. Attentive staff. Very clean rooms. Food at breakfast is very good and a good variety to choose from. Staff watching and replenishing all the time. Front desk staff is very attentive. Good location with easy and fast access to downtown via freeway. About 12 to 15 minutes by car to the strip. September 24, 2014
Rated 4.0 out of 5.0 by Good and bad employees I had an issue with a very rude employee that seem not happy at work. This over my laundry. Even when I said good morning he didn't responded, I said hello again and just turn very arrogant and said " I can't hear you!" When ask if I could give him my laundry he just said I don't know I'll just put it in the office and got the bag to the office and when I asked when is it back he seemed upset and just responded "I don't know ask some one else later " Next morning (I left 5:30am every day) when I went to look for some one at the front desk I called "hello" a few times and he came out with out saying anything and like upset, very rude !! When I asked about my laundry he just said "I do to know ask some one later I don't know". My uniform (2 Tsirts and one pair of shorts) took 3 days. I am a platinum level and travel a lot and have never seeing this behavior in a hotel. Thanks to the great service from the young girl later that day she took control very professional and cordial and she if who made my bad experience better !! She was great. Thank you for your interest. September 23, 2014
Rated 5.0 out of 5.0 by Convenience, Comfortable and Location I stayed at this hotel because of prior Holiday Inn Express stays and because I wanted a hotel that provided a professional, courteous, clean environment along with breakfast. Booking a room with Holiday Inn Express is easy, fast and when I arrive at the property I feel at ease. September 22, 2014
Rated 3.0 out of 5.0 by No warm feeling for Platinum Elite members here Still waiting for my 500 "check in" points from this visit. I always use IHG properties when traveling and most often will select HI Express because the quality and service is more consistent from property to property, expect for this one. I arrived before the posted check in time. Normally I am greeted at IHG properties with a thank you for being a member etc.., not here. I was reprimanded for arriving early. There was no mention of my status and certainly no offer of "500 points or Welcome Bag". Instead I was greeted with some of the strongest smelling chemical cleaning compounds that I can remember. The chemical cloud in the slow elevator was almost overwhelming. I suppose that I got what I deserved. Why would anyone visiting a world class entertainment center choose to stay on the outskirts of town at property located to serve the needs of a close by military base and NASCAR track? Why? Because I was just passing through and because I trusted the HI Express brand. September 19, 2014
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