Rated 4.2 out of 5 by 81
Rated 5.0 out of 5.0 by Yankee Tom Very clean, comfortable and quiet
Very good property. Very quiet location. Attentive staff. Very clean rooms. Food at breakfast is very good and a good variety to choose from. Staff watching and replenishing all the time. Front desk staff is very attentive. Good location with easy and fast access to downtown via freeway. About 12 to 15 minutes by car to the strip.
September 24, 2014
Rated 4.0 out of 5.0 by Fastjackal Good and bad employees
I had an issue with a very rude employee that seem not happy at work. This over my laundry. Even when I said good morning he didn't responded, I said hello again and just turn very arrogant and said " I can't hear you!" When ask if I could give him my laundry he just said I don't know I'll just put it in the office and got the bag to the office and when I asked when is it back he seemed upset and just responded "I don't know ask some one else later "
Next morning (I left 5:30am every day) when I went to look for some one at the front desk I called "hello" a few times and he came out with out saying anything and like upset, very rude !! When I asked about my laundry he just said "I do to know ask some one later I don't know". My uniform (2 Tsirts and one pair of shorts) took 3 days. I am a platinum level and travel a lot and have never seeing this behavior in a hotel.
Thanks to the great service from the young girl later that day she took control very professional and cordial and she if who made my bad experience better !! She was great.
Thank you for your interest.
September 23, 2014
Rated 5.0 out of 5.0 by TROW Convenience, Comfortable and Location
I stayed at this hotel because of prior Holiday Inn Express stays and because I wanted a hotel that provided a professional, courteous, clean environment along with breakfast.
Booking a room with Holiday Inn Express is easy, fast and when I arrive at the property I feel at ease.
September 22, 2014
Rated 3.0 out of 5.0 by Ken303 No warm feeling for Platinum Elite members here
Still waiting for my 500 "check in" points from this visit.
I always use IHG properties when traveling and most often will select HI Express because the quality and service is more consistent from property to property, expect for this one. I arrived before the posted check in time. Normally I am greeted at IHG properties with a thank you for being a member etc.., not here. I was reprimanded for arriving early. There was no mention of my status and certainly no offer of "500 points or Welcome Bag". Instead I was greeted with some of the strongest smelling chemical cleaning compounds that I can remember. The chemical cloud in the slow elevator was almost overwhelming.
I suppose that I got what I deserved. Why would anyone visiting a world class entertainment center choose to stay on the outskirts of town at property located to serve the needs of a close by military base and NASCAR track? Why? Because I was just passing through and because I trusted the HI Express brand.
September 19, 2014
Rated 2.0 out of 5.0 by oscarcharlie Bad area of town
I was surprised to see the area of town that this hotel was in. There were a lot of homeless people near by and graffiti on near by buildings. I think that the price of the rooms should reflect this area and the prices were to high, I would not stay there again.
September 13, 2014
Rated 5.0 out of 5.0 by Shiwang8989 Wonderful breakfast/speedy internet
Gym/Swimming pool is great
Away from the strip and less crowd at night time when you need to rest
September 11, 2014
Rated 3.0 out of 5.0 Bad sleep
Sound isolation is bad, so I heard water noise from other bathroom
September 11, 2014
Rated 5.0 out of 5.0 by mrsgonzaleza love it
Good eats and good sleeps. Friendly staff.quiet . People are helpful . Good choices of breakfast.
September 9, 2014