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Rated 4.2 out of 5 by 98 reviewers.
Rated 2.0 out of 5.0 by room not cleaned between nights and over charged I was not pleased with the service. The room was not cleaned or touched during the two nights there. The room booked at the front desk for the following week was booked by the clerk in error for two weeks later. When tried to register for the second stay was told the booking was for the next week therefore I would have to pay almost double the rate because the Hotel was completely booked up but he could find a room for me at double the rate quoted when the room was booked. The manager on Sat. July 26 was absolutely no help in trying to solve the problem other than to say the hotel was totally sold out but he could get me a room at double the previously quoted rate. Tried to get change at the front desk in the early evening to use the vending machine. Told to go across the six lane street in front of the hotel as see if a store across the street could help me. Over all I was not please with the service. I have stayed at many hotel is my long life and this was one of the worst as far as service received. July 27, 2014
Rated 4.0 out of 5.0 by Great staff nicely maintained Holiday Inn Express Stayed at my usual Holiday Inn Express. Kevin actually greeted me by name and remembered that I was a Laker fan. Amazing young man. Franklin on the desk is also a great guy and super helpful. Love Judith doing the breakfast in the mornings. She makes them as well as possible for the lack of imagination and products the company gives her to use. But HI Breakfasts need to change after 5 or 10 years same cheap junk ?? It is an insult to your customers. I eat breakfast ant the Cracked egg down the street. Which I highly recommend.. Scooters in the lot has some great salads and sandwiches and 1/2 price Appetizers for Happy Hour. Bartender is Rich he is a good guy. The fact that the internet did not work during my stay slowed me down as I had to use my Hot Spot and it is not as fast. I will be back and bringing some other work friends with me in August. July 27, 2014
Rated 5.0 out of 5.0 by Great Location Great Location. Easey access. Many restraurants within walking distance. July 25, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay! Absolutely NO complaints about the staff, room or rate! I would DEFINITELY stay here again! July 7, 2014
Rated 5.0 out of 5.0 by Service above and beyond! My job required me to relocate to Las Vegas. In a city I didn't know and with no support contacts, your staff was instrumental in helping me get around and get things done. They were available to me at all hours of the day and night, providing support and service second to none! I will always remember this stay as the best I've ever had. Thank you HI! July 7, 2014
Rated 5.0 out of 5.0 by Great Value The view from the upper rooms facing the Las Vegas Strip was FABULOUS. Each morning and evening I was able to experience a desert sunset and sunrise. This was an unexpected gift. The hotel front desk was very helpful in pointing me to the Red Rock for sunrise experience. You need a car. Crossing the streets in this area is a challenge. The cool pool and warm hot tub was a perfect ending to a busy work day. Bring your own wine and cheese for evening leisure. There is really no where that you can walk to in the area. There are many great restaurants to go to by car or expensive cabs. There is a refrigerator in the room. Make your own party! Memories for a lifetime! July 7, 2014
Rated 5.0 out of 5.0 by bed very comfortable and room very clean. breakfast food could have had better choices but breakfast area was very clean, And had read the reviews about the air condition been a little bit loud and that was true. But we tried not to let that bother us and after awhile you get use to it.Loved the area. Plenty of places to chose from to eat.All in all I would still stay at the hotel again.Very clean room. Loved that. July 5, 2014
Rated 5.0 out of 5.0 by Very accommodating and great staff. My sister and I were in Vegas to visit our gravely ill father. We checked into this hotel for 3 days initially and had to extend our stay another 5 days because our father passed away. We then had to make arrangements for the funeral and the reception afterwards. Fortunately, the hotel had a meeting room (Rainbow room) which accommodated 50 people plus we were able to bring in our own caterers. The staff was very helpful and attentive to our every need. They care about their guests and want to make sure you have a enjoyable stay. We also received a condolence card from the staff. We will definitely stay here again. June 30, 2014
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